Screen goes blank during windows 2003 installation.
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Hi, I am trying to install windows 2003 Evaluation version on my laptop (Acer). The text setup works ok. When the system reboots, I can see windows 2003 logo for a little amount of time and then the screen goes blank; very similar as if I have shutdown my computer. I tried flashing the ROM, but no joy. I think it has something to do with display. Can anyone help me out in this ? I know there are couple of techies all round here...can anyone please guide me. Thanks Sameer
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Hi, I am trying to install windows 2003 Evaluation version on my laptop (Acer). The text setup works ok. When the system reboots, I can see windows 2003 logo for a little amount of time and then the screen goes blank; very similar as if I have shutdown my computer. I tried flashing the ROM, but no joy. I think it has something to do with display. Can anyone help me out in this ? I know there are couple of techies all round here...can anyone please guide me. Thanks Sameer
Sounds like you installed the wrong video driver. Restart the computer and press F8 during the POST to get the boot menu. Pick the safe mode option from the menu to boot in VGA mode. From there you can install the correct driver.
--Mike-- Visual C++ MVP :cool: LINKS~! Ericahist | PimpFish | CP SearchBar v3.0 | C++ Forum FAQ");
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Sounds like you installed the wrong video driver. Restart the computer and press F8 during the POST to get the boot menu. Pick the safe mode option from the menu to boot in VGA mode. From there you can install the correct driver.
--Mike-- Visual C++ MVP :cool: LINKS~! Ericahist | PimpFish | CP SearchBar v3.0 | C++ Forum FAQ");
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there are lot of things which might be wrong. give some more info like. are you able to install the OS completely? if yes then are you able to boot into safe boot if you restart? if yes then also try to boot by attaching some other monitor(CRT) also. might be display is on some other device. if still is doesnot work contact your acer vendor. this might be the known issue for gfx driver on your platform.
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there are lot of things which might be wrong. give some more info like. are you able to install the OS completely? if yes then are you able to boot into safe boot if you restart? if yes then also try to boot by attaching some other monitor(CRT) also. might be display is on some other device. if still is doesnot work contact your acer vendor. this might be the known issue for gfx driver on your platform.
Hi DP, Thanks for the reply. Yes, I am able to install the windows 2003 text mode setup smoothly. The setup then reboots the system to start the GUI setup. I can see the windows 2003 logo for a short while and then the screen goes blank. However, the power button light continues to glow that means the system is still ON, but nothing comes on screen!!! I searched for this case but nothing seems to work. I come to know that windows 2003 requires console redirection monitor but I didn't find any such setting in BIOS of my laptop. I am unable to start in safe mode as well. I haven't tried using another monitor as I don't have one and I can't afford to buy one for this cause. I tried using recovery console but even that didn't solve the problem. It seems like I may not be able to install W2k3 on my laptop. The configuration of my laptop is Pentium celeron 1.2 GHZ. 512 MB DDR2 RAM. LCD Monitor, 40 GB HDD, DVD recorder, etc. Any help will be highly appreciated. Many Thanks, Sameer
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Hi DP, Thanks for the reply. Yes, I am able to install the windows 2003 text mode setup smoothly. The setup then reboots the system to start the GUI setup. I can see the windows 2003 logo for a short while and then the screen goes blank. However, the power button light continues to glow that means the system is still ON, but nothing comes on screen!!! I searched for this case but nothing seems to work. I come to know that windows 2003 requires console redirection monitor but I didn't find any such setting in BIOS of my laptop. I am unable to start in safe mode as well. I haven't tried using another monitor as I don't have one and I can't afford to buy one for this cause. I tried using recovery console but even that didn't solve the problem. It seems like I may not be able to install W2k3 on my laptop. The configuration of my laptop is Pentium celeron 1.2 GHZ. 512 MB DDR2 RAM. LCD Monitor, 40 GB HDD, DVD recorder, etc. Any help will be highly appreciated. Many Thanks, Sameer
Hi Sameer, When the system reboots after text setup( I think you are using unattended installation )and you see the windows progress bar at that time your graphics driver also is getting started so that OS can bring the system to High Res mode from VGA mode. If there was some problem with sys BIOS or video bios than you wont see the post or windows progress bar. And graphics driver are part of your OS installation. I think there is something wrong with the Gfx driver configured for your gfx chipset. It may have some issues with ACER shipped platforms. It would be really difficult to point the problem without actually debugging :). I work on gfx drivers, i've seen and worked on similar issues but there can be 'n' reasons for this problem. I would suggest you not to tweek a lot with system and take help from your vendor of Acer because they will definitely help you here. Thanks, Dhirendra
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Hi Sameer, When the system reboots after text setup( I think you are using unattended installation )and you see the windows progress bar at that time your graphics driver also is getting started so that OS can bring the system to High Res mode from VGA mode. If there was some problem with sys BIOS or video bios than you wont see the post or windows progress bar. And graphics driver are part of your OS installation. I think there is something wrong with the Gfx driver configured for your gfx chipset. It may have some issues with ACER shipped platforms. It would be really difficult to point the problem without actually debugging :). I work on gfx drivers, i've seen and worked on similar issues but there can be 'n' reasons for this problem. I would suggest you not to tweek a lot with system and take help from your vendor of Acer because they will definitely help you here. Thanks, Dhirendra