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Troubleshooting application

Web Development

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mcd2424

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Hi All, I am insterested in either building or purchasing an application that will assist users in troubleshooting technical issues. Something similar to the Modem Troubleshooter in the Windows XP help and Support Center. Does anybody know if it is possible the customise the troubleshooter tools in the Windows Help and Support center? thanks for you help, Tom
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