Tool for managing 'our' software at customer sites
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Been looking for ever for a tool that could replace our current Excle-sheet, that looks like: Customer Service Environment Host Comment ================================================================ ACME FancyService Prod server01 Uses SQL Server xyz 1000+ entries with a simple 'filter combobox' on each column. We use this in combination with a lot of other documents to handle support and release management for our customers. It works 'kindof', but is a pain to maintain. What I would need (and I imagine other SW vendors that lease/rent out their software like us) is a tool to: * keep track of customers (Either a Company/Subsidiary combo or simply 'customer' with basic info) * installed software (location, version etc) * searchable Scanned through a number of CRM/CMS sites but haven't found anything that would fit the bill. They have so many features so maybe I can't see the forest through the trees. I know I could always write it myself, but hoping anyone here have heard of such a tool instead. This forum is for Free Tools, but I would be grateful for any pointers to free or non free tools. Regards/ Michael Hulthin
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Been looking for ever for a tool that could replace our current Excle-sheet, that looks like: Customer Service Environment Host Comment ================================================================ ACME FancyService Prod server01 Uses SQL Server xyz 1000+ entries with a simple 'filter combobox' on each column. We use this in combination with a lot of other documents to handle support and release management for our customers. It works 'kindof', but is a pain to maintain. What I would need (and I imagine other SW vendors that lease/rent out their software like us) is a tool to: * keep track of customers (Either a Company/Subsidiary combo or simply 'customer' with basic info) * installed software (location, version etc) * searchable Scanned through a number of CRM/CMS sites but haven't found anything that would fit the bill. They have so many features so maybe I can't see the forest through the trees. I know I could always write it myself, but hoping anyone here have heard of such a tool instead. This forum is for Free Tools, but I would be grateful for any pointers to free or non free tools. Regards/ Michael Hulthin
What you're looking for sounds useful, I'd like to have that for my own work. However, as it says up top, this forum is for discussing and recommending Free tools. Not really for Does anybody know questions. A lot of people post those kinds of questions in the Lounge. Give it a shot.
Best wishes, Hans
