Issues submitting / updating articels
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I'm having some issues submitting articles. First time around was about a week or two ago. I've written an article (in firefox), and hit the submit button, a popup appeared asking if i'm sure i want to leave the page, and I got the "pending" icon on the article. Nothing happened for a couple of days, and resubmitting through firefox did nothing. Eventually, I tried it through IE (I know ... ), and it was approved. This time around, I was working on IE, and the the editor crashed twice while writing the article. When trying to save, I got an error message, but going back into the article shows me the updated data. I'm afraid I didn't take a screenshot, but it was a black page with some cute graphics, saying there was an error, and pointing to what it guessed was the issues (something about the state, and a very long string). I've finished the article, hit submit, and depending on the browser i'm on, I will see the "pending" icon on the article, and a message saying my article is ready for a community review, and whether I want to view it or edit it. I'm not quite sure the update was actually submitted, and there is no simple way to check it as far as I'm aware... Anybody else experienced this issues, or have some suggestions about how to check if my article was actually sent for publishing or not? A public/private queue of articles waiting to be processed ? Some less cryptic message ? what about the popup asking if i'm sure i want to navigate away upon submission? anyone you can email and ask this questions? Cheers, and thanks in advanced.
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I'm having some issues submitting articles. First time around was about a week or two ago. I've written an article (in firefox), and hit the submit button, a popup appeared asking if i'm sure i want to leave the page, and I got the "pending" icon on the article. Nothing happened for a couple of days, and resubmitting through firefox did nothing. Eventually, I tried it through IE (I know ... ), and it was approved. This time around, I was working on IE, and the the editor crashed twice while writing the article. When trying to save, I got an error message, but going back into the article shows me the updated data. I'm afraid I didn't take a screenshot, but it was a black page with some cute graphics, saying there was an error, and pointing to what it guessed was the issues (something about the state, and a very long string). I've finished the article, hit submit, and depending on the browser i'm on, I will see the "pending" icon on the article, and a message saying my article is ready for a community review, and whether I want to view it or edit it. I'm not quite sure the update was actually submitted, and there is no simple way to check it as far as I'm aware... Anybody else experienced this issues, or have some suggestions about how to check if my article was actually sent for publishing or not? A public/private queue of articles waiting to be processed ? Some less cryptic message ? what about the popup asking if i'm sure i want to navigate away upon submission? anyone you can email and ask this questions? Cheers, and thanks in advanced.
_Noctis_ wrote:
a popup appeared asking if i'm sure i want to leave the page
This has been fixed.
_Noctis_ wrote:
the editor crashed twice while writing the article
Which version of IE? What you saw was a ViewState error - something that we've seen pop up a few times since the latest update to ASP.NET. We're scratching our heads trying to understand why this is happening. Out of interest: how long did you have your page open before you hit the Submit button? Less than 20 mins? More than a few hours?
_Noctis_ wrote:
A public/private queue of articles waiting to be processed
Your articles page[^] will show you all your articles, and in what state they are.
cheers Chris Maunder
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_Noctis_ wrote:
a popup appeared asking if i'm sure i want to leave the page
This has been fixed.
_Noctis_ wrote:
the editor crashed twice while writing the article
Which version of IE? What you saw was a ViewState error - something that we've seen pop up a few times since the latest update to ASP.NET. We're scratching our heads trying to understand why this is happening. Out of interest: how long did you have your page open before you hit the Submit button? Less than 20 mins? More than a few hours?
_Noctis_ wrote:
A public/private queue of articles waiting to be processed
Your articles page[^] will show you all your articles, and in what state they are.
cheers Chris Maunder
Chris Maunder wrote:
This has been fixed.
That's great
Chris Maunder wrote:
Which version of IE? What you saw was a ViewState error - something that we've seen pop up a few times since the latest update to ASP.NET. We're scratching our heads trying to understand why this is happening. Out of interest: how long did you have your page open before you hit the Submit button? Less than 20 mins? More than a few hours?
IE 11. Since I was editing the article, I would say maybe an hour? from there it got a bit messy and involved lots of cursing and praying that the changes weren't lost. If it happens again, I'll be sure to screenshot and copy paste the text. Since it didn't have anything useful on it (a link to report, or anything else), I think I hit the "back" button to see if it takes me back to the edited article.
Chris Maunder wrote:
Your articles page[^] will show you all your articles, and in what state they are.
Hmmm ... in that main page, I can see no indication that it was updated or that it's pending. If I go into the article[^] I can see a :
You have a version that is ready for approval by the community. Would you like to view or edit it?
If then click on the "View", I'll see the pending icon, but as I said, I doubt it's really pending. Any suggestions on how to actually submit it so it'll go out of limbo land? Having said that, are there any known browser compatibility issues ? Cheers, and thanks again.
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Chris Maunder wrote:
This has been fixed.
That's great
Chris Maunder wrote:
Which version of IE? What you saw was a ViewState error - something that we've seen pop up a few times since the latest update to ASP.NET. We're scratching our heads trying to understand why this is happening. Out of interest: how long did you have your page open before you hit the Submit button? Less than 20 mins? More than a few hours?
IE 11. Since I was editing the article, I would say maybe an hour? from there it got a bit messy and involved lots of cursing and praying that the changes weren't lost. If it happens again, I'll be sure to screenshot and copy paste the text. Since it didn't have anything useful on it (a link to report, or anything else), I think I hit the "back" button to see if it takes me back to the edited article.
Chris Maunder wrote:
Your articles page[^] will show you all your articles, and in what state they are.
Hmmm ... in that main page, I can see no indication that it was updated or that it's pending. If I go into the article[^] I can see a :
You have a version that is ready for approval by the community. Would you like to view or edit it?
If then click on the "View", I'll see the pending icon, but as I said, I doubt it's really pending. Any suggestions on how to actually submit it so it'll go out of limbo land? Having said that, are there any known browser compatibility issues ? Cheers, and thanks again.
That pending article is pending. Let me give it a boot to make it the latest version.
_Noctis_ wrote:
Having said that, are there any known browser compatibility issues ?
No - it's purely a server side issue on our end. We'll dig in this week to see if we can sort it out. Sorry about that.
cheers Chris Maunder
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That pending article is pending. Let me give it a boot to make it the latest version.
_Noctis_ wrote:
Having said that, are there any known browser compatibility issues ?
No - it's purely a server side issue on our end. We'll dig in this week to see if we can sort it out. Sorry about that.
cheers Chris Maunder