frustrated user that doesn't know where to turn!!
-
I am not a coder, just a person that doesn't know where to turn. I was downloading some software, and a virus encrypted all my files. I can't read any of my files, and don't know where to turn. the virus sends me to a web site where I have to pay to take the encrypting off. this is like kidnapping my files for ransom. can anyone point me to some software that would take away the encrypting. I am so frustrated that I don't know what to do. please send any information to xxxxxxxxxxxxx@msn.com. anything is greatly appreciated....
-
I am not a coder, just a person that doesn't know where to turn. I was downloading some software, and a virus encrypted all my files. I can't read any of my files, and don't know where to turn. the virus sends me to a web site where I have to pay to take the encrypting off. this is like kidnapping my files for ransom. can anyone point me to some software that would take away the encrypting. I am so frustrated that I don't know what to do. please send any information to xxxxxxxxxxxxx@msn.com. anything is greatly appreciated....
First you have to run an antivirus program - probably from boot disk - to clean the virus and identify it... After that you may find a solution to that specific virus on the web, but it is also possible that you will not be able to recover the file ever, so if you have any backup of the important files, you may better to start over with a clean install... (Please remove your email - it only will invite spams, you will be notified of any response you may get here)
Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.
-
I am not a coder, just a person that doesn't know where to turn. I was downloading some software, and a virus encrypted all my files. I can't read any of my files, and don't know where to turn. the virus sends me to a web site where I have to pay to take the encrypting off. this is like kidnapping my files for ransom. can anyone point me to some software that would take away the encrypting. I am so frustrated that I don't know what to do. please send any information to xxxxxxxxxxxxx@msn.com. anything is greatly appreciated....
You just caugth a Cryptolock Ransomware attack. Normally the attackers send you the key to decrypt the files if you pay, in case they are important files and you don't have a backup it's your only way out. If you have a backup, run antivirus to detect were you did catch the infection, then clean your PC and restore a backup.
Geek code v 3.12 GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- r++>+++ y+++* Weapons extension: ma- k++ F+2 X
-
I am not a coder, just a person that doesn't know where to turn. I was downloading some software, and a virus encrypted all my files. I can't read any of my files, and don't know where to turn. the virus sends me to a web site where I have to pay to take the encrypting off. this is like kidnapping my files for ransom. can anyone point me to some software that would take away the encrypting. I am so frustrated that I don't know what to do. please send any information to xxxxxxxxxxxxx@msn.com. anything is greatly appreciated....
Isnt this one of those 'shell overwrite' viruses? Try to get a second machine and search on line how to fix this, normally, its something like putting back an original system file or some such.
-
I am not a coder, just a person that doesn't know where to turn. I was downloading some software, and a virus encrypted all my files. I can't read any of my files, and don't know where to turn. the virus sends me to a web site where I have to pay to take the encrypting off. this is like kidnapping my files for ransom. can anyone point me to some software that would take away the encrypting. I am so frustrated that I don't know what to do. please send any information to xxxxxxxxxxxxx@msn.com. anything is greatly appreciated....
Use System Restore point facility of operating system. It will take you to last Restore point. You may loose some of your files. But I think its good to have something rather than nothing.:suss:
-
I am not a coder, just a person that doesn't know where to turn. I was downloading some software, and a virus encrypted all my files. I can't read any of my files, and don't know where to turn. the virus sends me to a web site where I have to pay to take the encrypting off. this is like kidnapping my files for ransom. can anyone point me to some software that would take away the encrypting. I am so frustrated that I don't know what to do. please send any information to xxxxxxxxxxxxx@msn.com. anything is greatly appreciated....
Wrong forum.
-
Wrong forum.
More like wrong site. While there may be some of us that know how to deal with a virus etc. there are probably many sites/fora that are dedicated to helping solve issues with that kind of thing ;-)
