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  4. Historic Achievement: Microsoft researchers reach human parity in conversational speech recognition

Historic Achievement: Microsoft researchers reach human parity in conversational speech recognition

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  • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

    I would like to test it against an India based Microsoft support person... I have a lot of trouble to recognize the words they speak...

    Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

    M Offline
    M Offline
    Munchies_Matt
    wrote on last edited by
    #3

    I was trying to activate an MSDN subscription and had to phone India. It was literally impossible to get it done, the conversation was so degraded due to their appalling English. The girl actually had the temerity to say she couldn't understand me, and I have a very BBC English accent. I eventually gave up and did it in French with a French support number. And she was form some French speaking country somewhere in the world. It seems French has a narrower range of pronunciation globally. It is certainly intolerant of mispronunciation in France.

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    • K Kent Sharkey

      Microsoft Research[^]:

      Microsoft has made a major breakthrough in speech recognition, creating a technology that recognizes the words in a conversation as well as a person does.

      And niche in all the way the one I see a

      OK, it's using the current version of speech recognition, but that's what I get when I try it.

      M Offline
      M Offline
      Munchies_Matt
      wrote on last edited by
      #4

      Speach recognition was such a holy grail back in the day, and yet, when it became really usable, we just dropped it. Seems we prefer to use a keyboard and mouse after all.

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      • M Munchies_Matt

        Speach recognition was such a holy grail back in the day, and yet, when it became really usable, we just dropped it. Seems we prefer to use a keyboard and mouse after all.

        N Offline
        N Offline
        Nelek
        wrote on last edited by
        #5

        I do like them :)

        M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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        • N Nelek

          I do like them :)

          M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

          M Offline
          M Offline
          Munchies_Matt
          wrote on last edited by
          #6

          What for, dictation? I know disabled people like the command and control a lot, heck, it gives them access to the net, who wouldn't like it, but for general use I haven't seen it since the late 90s.

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          • M Munchies_Matt

            What for, dictation? I know disabled people like the command and control a lot, heck, it gives them access to the net, who wouldn't like it, but for general use I haven't seen it since the late 90s.

            N Offline
            N Offline
            Nelek
            wrote on last edited by
            #7

            I am not saying speech recognition is not useful, I just said I do like keyboard and mouse

            M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

            M 1 Reply Last reply
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            • N Nelek

              I am not saying speech recognition is not useful, I just said I do like keyboard and mouse

              M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

              M Offline
              M Offline
              Munchies_Matt
              wrote on last edited by
              #8

              :) Yeah, everyone does.

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              • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                I would like to test it against an India based Microsoft support person... I have a lot of trouble to recognize the words they speak...

                Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                K Offline
                K Offline
                Kaladin
                wrote on last edited by
                #9

                Why assume it will do any better than you? :laugh:

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                • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                  I would like to test it against an India based Microsoft support person... I have a lot of trouble to recognize the words they speak...

                  Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                  R Offline
                  R Offline
                  Rob Grainger
                  wrote on last edited by
                  #10

                  Why would you expect better then? They said it has reached parity, not exceeded.

                  "If you don't fail at least 90 percent of the time, you're not aiming high enough." Alan Kay.

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                  • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                    I would like to test it against an India based Microsoft support person... I have a lot of trouble to recognize the words they speak...

                    Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                    P Offline
                    P Offline
                    Pat Ric
                    wrote on last edited by
                    #11

                    Very easy. It supports the famous head shaking Indian culture too. Nadella tested too.

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                    • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                      I would like to test it against an India based Microsoft support person... I have a lot of trouble to recognize the words they speak...

                      Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

                      Richard DeemingR Offline
                      Richard DeemingR Offline
                      Richard Deeming
                      wrote on last edited by
                      #12

                      Kornfeld Eliyahu Peter wrote:

                      India based Microsoft support person

                      That's simple. They're saying, "your computer is infected with a virus; give us remote access and pay us lots of money, and we'll “fix” it for you". :-D


                      "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                      "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

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