DUNDAS poor poor support and update policy
-
I have tried to mail Dundas because they have disruptet Hyperview Studio information from their web site. Actually I bought life time support and updates to this product a years ago. I cant even get access to the FAQ they provided before I mailed twice to hear what happened, but not even a reply. One thing is to sell life time upgrades a year before the product dies, not to answer questions about it seems for me to be bad bad. I also used to buy Ultimate Toolkit with updates every 14 days. But without any notice they stopped this service. Today I cant even get any information about errors ... updates .. Is it only me, a fault or .....
-
I have tried to mail Dundas because they have disruptet Hyperview Studio information from their web site. Actually I bought life time support and updates to this product a years ago. I cant even get access to the FAQ they provided before I mailed twice to hear what happened, but not even a reply. One thing is to sell life time upgrades a year before the product dies, not to answer questions about it seems for me to be bad bad. I also used to buy Ultimate Toolkit with updates every 14 days. But without any notice they stopped this service. Today I cant even get any information about errors ... updates .. Is it only me, a fault or .....
If you post this on the lounge, I think you'll get a prompt reply from David Cunningham. :) Regards, Wanderley