Did not get email or notification for comment on my article
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I got a comment on my article a couple of hours ago, and I received neither a notification nor an email about it.
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I got a comment on my article a couple of hours ago, and I received neither a notification nor an email about it.
Can you point me to the comment and I'll take a look. I assume you've also done all the checking-your-spam-folder things and stuff?
cheers Chris Maunder
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Can you point me to the comment and I'll take a look. I assume you've also done all the checking-your-spam-folder things and stuff?
cheers Chris Maunder
It happened with all three comments on my latest article[^]. Replies to my replies give a notification just fine, but the comments themselves do not. It doesn't look like a Spam folder issue - and it's not just the emails, there's also no on-site notification.
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It happened with all three comments on my latest article[^]. Replies to my replies give a notification just fine, but the comments themselves do not. It doesn't look like a Spam folder issue - and it's not just the emails, there's also no on-site notification.
Can you please check the Email alerts box:
and check that alerts are setup for you on your article.cheers Chris Maunder
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Can you please check the Email alerts box:
and check that alerts are setup for you on your article.cheers Chris Maunder
Ah! No, it isn't. However, I think that it should be enabled by default (as it has done for the first few years I was here anyway), because in my user settings, I have "Enable article forum notification emails" checked.
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Ah! No, it isn't. However, I think that it should be enabled by default (as it has done for the first few years I was here anyway), because in my user settings, I have "Enable article forum notification emails" checked.
It's meant to be enabled by default but occasionally something like a database timeout may cause it not to be set correctly will happen
cheers Chris Maunder
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It's meant to be enabled by default but occasionally something like a database timeout may cause it not to be set correctly will happen
cheers Chris Maunder
