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  4. And again someone changed my timezone and messed up settings

And again someone changed my timezone and messed up settings

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  • N Offline
    N Offline
    N c a N c a o
    wrote on last edited by
    #1

    And again someone changed my timezone and messed up settings. This is happening on regular basis, I would suggest to support employees (to few ones in particular): Stop doing it.

    OriginalGriffO M 2 Replies Last reply
    0
    • N N c a N c a o

      And again someone changed my timezone and messed up settings. This is happening on regular basis, I would suggest to support employees (to few ones in particular): Stop doing it.

      OriginalGriffO Offline
      OriginalGriffO Offline
      OriginalGriff
      wrote on last edited by
      #2

      It's not a support employee: they have no access to your computer and the cookies stored there so even if they wanted to (which I'm sure they don't) they couldn't mess with them. Making random accusations like that isn't polite; it borders on the edge of rudeness and abusive behaviour! It's a bug, and one which crops up from time to time and which the developers are trying pretty hard to find and fix - but since it's intermittent, and doesn't happen to everybody it's proving very, very elusive. The best thing you could do to help is try to remember if they get scrambled after you perform some specific sequence of events or timings, and tell the staff via the Sugs'n'Bugs forum so that might help them track it down instead of assuming malicious activity!

      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
      "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

      N 1 Reply Last reply
      0
      • OriginalGriffO OriginalGriff

        It's not a support employee: they have no access to your computer and the cookies stored there so even if they wanted to (which I'm sure they don't) they couldn't mess with them. Making random accusations like that isn't polite; it borders on the edge of rudeness and abusive behaviour! It's a bug, and one which crops up from time to time and which the developers are trying pretty hard to find and fix - but since it's intermittent, and doesn't happen to everybody it's proving very, very elusive. The best thing you could do to help is try to remember if they get scrambled after you perform some specific sequence of events or timings, and tell the staff via the Sugs'n'Bugs forum so that might help them track it down instead of assuming malicious activity!

        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

        N Offline
        N Offline
        N c a N c a o
        wrote on last edited by
        #3

        I believe this has nothing to do with cookies on my machines. Only timezone is visibly changed, other settings are not. The main thing resulting from this change, and main reason for my frustration, is that after this seemingly minor change in settings, just a timezone change, my comments on articles are treated like spam. So, I have published several articles, I have posted some amount of comments and questions on various code project articles and yet, on regular basis my profile is changed and my comments are marked as spam.

        OriginalGriffO 1 Reply Last reply
        0
        • N N c a N c a o

          I believe this has nothing to do with cookies on my machines. Only timezone is visibly changed, other settings are not. The main thing resulting from this change, and main reason for my frustration, is that after this seemingly minor change in settings, just a timezone change, my comments on articles are treated like spam. So, I have published several articles, I have posted some amount of comments and questions on various code project articles and yet, on regular basis my profile is changed and my comments are marked as spam.

          OriginalGriffO Offline
          OriginalGriffO Offline
          OriginalGriff
          wrote on last edited by
          #4

          The spam detector has nothing to do with timezones: it uses content to decide and a heuristic system to learn what is and isn't spam. A bunch of your - identical - comments appeared in moderation this morning and I let them through, then deleted the three spares. That should help to let the system "know" what isn't spam in the future, but it understandably takes time to learn "this isn't spam". Sometimes "real spam" providers try very hard top make the content look "spam free" and the system becomes a little paranoid. But ... it's pretty good at learning, and as it protects the site from the floods of spam we periodically get, all members live with the minor inconvenience of occasionally waiting a few minutes for a post to be accepted by a real human being. It decided I was a spammer a couple of times and I had to release my own posts from moderation! :laugh: Live with it for the moment, if you can - the system will catch up to you and release you from "all items moderated" fairly soon, I'm sure.

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

          N 1 Reply Last reply
          0
          • OriginalGriffO OriginalGriff

            The spam detector has nothing to do with timezones: it uses content to decide and a heuristic system to learn what is and isn't spam. A bunch of your - identical - comments appeared in moderation this morning and I let them through, then deleted the three spares. That should help to let the system "know" what isn't spam in the future, but it understandably takes time to learn "this isn't spam". Sometimes "real spam" providers try very hard top make the content look "spam free" and the system becomes a little paranoid. But ... it's pretty good at learning, and as it protects the site from the floods of spam we periodically get, all members live with the minor inconvenience of occasionally waiting a few minutes for a post to be accepted by a real human being. It decided I was a spammer a couple of times and I had to release my own posts from moderation! :laugh: Live with it for the moment, if you can - the system will catch up to you and release you from "all items moderated" fairly soon, I'm sure.

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

            N Offline
            N Offline
            N c a N c a o
            wrote on last edited by
            #5

            Yeah, I have posted the same content several times, because I wondered whether it is a bug or it is moderated, deleting the redundant comment is fine. I am also fine with waiting some time before comment is moderated, this is a minor thing. I am not sure about your comment for timezone and that it has nothing to do with system. Usually such system weight various comments from various users and based on this example set they determine what is spam and what is not. One example from similar issue: years ago, bunch of football fans decided to make fun and cheer up few local players. So, for Macedonian version of Google translate they started to confirm as input a name of relatively unknown player and as a translation in English a name of world famous player appear. Both names, both strings has nothing to do, neither as character proximity, neither as similar character combinations. So the translation service just weighted what users tells it - this sequence of characters is being transformed into another and real users confirms it is fine. And when this is confirmed by hundreds of fans for a specific geographic location it stays like that. This funny translations lasted for several months, before being fixed. So something similar is happening here - for specific settings your spam system looks at some references and treat comments like spam. Few persons can easily get the last comments made by a user, post them in various sites and then mark them there as spam. They just need to know which sites are used as references by your spam system and that's it. Of course, this is just my suggestion, it might has nothing to do with real reason :)

            L 1 Reply Last reply
            0
            • N N c a N c a o

              And again someone changed my timezone and messed up settings. This is happening on regular basis, I would suggest to support employees (to few ones in particular): Stop doing it.

              M Offline
              M Offline
              Matthew Dennis
              wrote on last edited by
              #6

              I've reviewed your account and do not see anything suspicious. We would not change you Time Zone setting. Have you used a shared computer, say in an internet café, and not logged out? The only other possibility I can think of is that someone has either obtained your credentials, or hacked you computer and is using your account. You might want to change your password.

              "Time flies like an arrow. Fruit flies like a banana."

              L N 2 Replies Last reply
              0
              • N N c a N c a o

                Yeah, I have posted the same content several times, because I wondered whether it is a bug or it is moderated, deleting the redundant comment is fine. I am also fine with waiting some time before comment is moderated, this is a minor thing. I am not sure about your comment for timezone and that it has nothing to do with system. Usually such system weight various comments from various users and based on this example set they determine what is spam and what is not. One example from similar issue: years ago, bunch of football fans decided to make fun and cheer up few local players. So, for Macedonian version of Google translate they started to confirm as input a name of relatively unknown player and as a translation in English a name of world famous player appear. Both names, both strings has nothing to do, neither as character proximity, neither as similar character combinations. So the translation service just weighted what users tells it - this sequence of characters is being transformed into another and real users confirms it is fine. And when this is confirmed by hundreds of fans for a specific geographic location it stays like that. This funny translations lasted for several months, before being fixed. So something similar is happening here - for specific settings your spam system looks at some references and treat comments like spam. Few persons can easily get the last comments made by a user, post them in various sites and then mark them there as spam. They just need to know which sites are used as references by your spam system and that's it. Of course, this is just my suggestion, it might has nothing to do with real reason :)

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #7

                See my comment to Matthew's message. I notice that Kiev and Sofia are in the same timezone so that may be the issue.

                1 Reply Last reply
                0
                • M Matthew Dennis

                  I've reviewed your account and do not see anything suspicious. We would not change you Time Zone setting. Have you used a shared computer, say in an internet café, and not logged out? The only other possibility I can think of is that someone has either obtained your credentials, or hacked you computer and is using your account. You might want to change your password.

                  "Time flies like an arrow. Fruit flies like a banana."

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #8

                  I have the same issue. I set my timezone entry to GMT (London etc.) but next time I check, it will say Casablanca. The two timezones are the same so I wonder if it is something related to showing the timezone names in alphabetic order?

                  1 Reply Last reply
                  0
                  • M Matthew Dennis

                    I've reviewed your account and do not see anything suspicious. We would not change you Time Zone setting. Have you used a shared computer, say in an internet café, and not logged out? The only other possibility I can think of is that someone has either obtained your credentials, or hacked you computer and is using your account. You might want to change your password.

                    "Time flies like an arrow. Fruit flies like a banana."

                    N Offline
                    N Offline
                    N c a N c a o
                    wrote on last edited by
                    #9

                    I am located in Sofia, Bulgaria. Bulgaria has only one time zone and official time in Bulgaria is UTC+3. In Bulgaria there are summer and winter times, winter is consider default. When it goes to it, it goes to UTC+2. I am not sure if they (government) still keep changing that or it has been made obsolete. In your system there are two time zones, in which Sofia falls: the first is GMT +1:00 Sarajevo; Skopje; Sofia; Vilnius; Warsaw; Zagreb; and the second is GTM +2:00 Helsinki; Riga; Tallinn; Kyiv; Sofia; Vilnius; I set several times the first one, GMT +1:00, and in some period of time it goes to the second one, GMT +2:00. So I have notice this change and started to wonder why it happens. That's it. I believe it is not a security issue. I do not use shared machine and I believe nobody hacked one of mines. Account is old, from 2007 and during this period I have changed several machines, for sure I have logged from many places. I clear user data quite often and I also disconnect all existing connections, if any, expect the current one. However, I am not 100% sure, after all I buy a retail Windows 10 OS and I am sure there is a backdoor in it, but I guess only government security employees can access it and I don't see a reason for them to do it.

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