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  4. Email in use so can't change to it but no associated membership records.

Email in use so can't change to it but no associated membership records.

Scheduled Pinned Locked Moved Site Bugs / Suggestions
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  • O Offline
    O Offline
    OldBikerPete
    wrote on last edited by
    #1

    I have logged in and tried to change my eMail address but when I submitted the new address (oldbikerpete@gmail.com) the web page said that that address is in use. This is an address I have maintained for many years, so it must be mine. Thinking that I had previously created a CodeProject account with that address, I navigated to the login page, entered that address and selected 'forgot password'. That web page then announced that my membership records could not be found. I also tried entering my name into that dialog with the same result. Help!!?!!

    C M 2 Replies Last reply
    0
    • O OldBikerPete

      I have logged in and tried to change my eMail address but when I submitted the new address (oldbikerpete@gmail.com) the web page said that that address is in use. This is an address I have maintained for many years, so it must be mine. Thinking that I had previously created a CodeProject account with that address, I navigated to the login page, entered that address and selected 'forgot password'. That web page then announced that my membership records could not be found. I also tried entering my name into that dialog with the same result. Help!!?!!

      C Offline
      C Offline
      Chris Maunder
      wrote on last edited by
      #2

      We're on it.

      cheers Chris Maunder

      1 Reply Last reply
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      • O OldBikerPete

        I have logged in and tried to change my eMail address but when I submitted the new address (oldbikerpete@gmail.com) the web page said that that address is in use. This is an address I have maintained for many years, so it must be mine. Thinking that I had previously created a CodeProject account with that address, I navigated to the login page, entered that address and selected 'forgot password'. That web page then announced that my membership records could not be found. I also tried entering my name into that dialog with the same result. Help!!?!!

        M Offline
        M Offline
        Matthew Dennis
        wrote on last edited by
        #3

        Tracked down the issue and believe I have corrected the problem. Please try and create your account again.

        "Time flies like an arrow. Fruit flies like a banana."

        O 2 Replies Last reply
        0
        • M Matthew Dennis

          Tracked down the issue and believe I have corrected the problem. Please try and create your account again.

          "Time flies like an arrow. Fruit flies like a banana."

          O Offline
          O Offline
          OldBikerPete
          wrote on last edited by
          #4

          Problems unchanged: Try to change password to: oldbikerpete@gmail.com Try to access 'forgot password for: oldbikerpete@gmail.com

          M 1 Reply Last reply
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          • O OldBikerPete

            Problems unchanged: Try to change password to: oldbikerpete@gmail.com Try to access 'forgot password for: oldbikerpete@gmail.com

            M Offline
            M Offline
            Matthew Dennis
            wrote on last edited by
            #5

            I forgot to clear the cache. Try again.

            "Time flies like an arrow. Fruit flies like a banana."

            1 Reply Last reply
            0
            • M Matthew Dennis

              Tracked down the issue and believe I have corrected the problem. Please try and create your account again.

              "Time flies like an arrow. Fruit flies like a banana."

              O Offline
              O Offline
              OldBikerPete
              wrote on last edited by
              #6

              Settings have changed a bit but no success - yes I did supply the new password. Forgot password attempt still returns 'no records' response.

              M 1 Reply Last reply
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              • O OldBikerPete

                Settings have changed a bit but no success - yes I did supply the new password. Forgot password attempt still returns 'no records' response.

                M Offline
                M Offline
                Matthew Dennis
                wrote on last edited by
                #7

                I've applied the Nuclear option and manually deleted all the records related to this email from the database an flushed the cache. Please try again. Sorry for the long, drawn out process.

                "Time flies like an arrow. Fruit flies like a banana."

                O 1 Reply Last reply
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                • M Matthew Dennis

                  I've applied the Nuclear option and manually deleted all the records related to this email from the database an flushed the cache. Please try again. Sorry for the long, drawn out process.

                  "Time flies like an arrow. Fruit flies like a banana."

                  O Offline
                  O Offline
                  OldBikerPete
                  wrote on last edited by
                  #8

                  YAY! (Dances a little jig around the office singing (badly) 'We are the Champions'!). It's a shame you had to apply the 'nuclear' option. That always leaves a sort of expectation that there's a bug in there lurking. (Cue theme from 'Jaws'); Anyway, email changed, settings updated. Thank you for your diligence. Peter.

                  M 1 Reply Last reply
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                  • O OldBikerPete

                    YAY! (Dances a little jig around the office singing (badly) 'We are the Champions'!). It's a shame you had to apply the 'nuclear' option. That always leaves a sort of expectation that there's a bug in there lurking. (Cue theme from 'Jaws'); Anyway, email changed, settings updated. Thank you for your diligence. Peter.

                    M Offline
                    M Offline
                    Matthew Dennis
                    wrote on last edited by
                    #9

                    Yes, another bug is as added to the list.

                    "Time flies like an arrow. Fruit flies like a banana."

                    Richard DeemingR 1 Reply Last reply
                    0
                    • M Matthew Dennis

                      Yes, another bug is as added to the list.

                      "Time flies like an arrow. Fruit flies like a banana."

                      Richard DeemingR Offline
                      Richard DeemingR Offline
                      Richard Deeming
                      wrote on last edited by
                      #10

                      Does it feel like Dan Neely's song[^] yet? :laugh:


                      "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                      "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

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