Layoffs push down scores on Glassdoor: this is how companies respond
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Several tech companies face a fresh problem after cutting jobs: their rating on Glassdoor nosedives. But there’s a way they manage to fix this. I show what companies are doing - and why.
I treat Glassdoor reviews like Amazon reviews. Is this a valid review, or were you the problem all along? "My electric pepper grinder fell apart." Like, after you threw it against the wall?
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Several tech companies face a fresh problem after cutting jobs: their rating on Glassdoor nosedives. But there’s a way they manage to fix this. I show what companies are doing - and why.
I treat Glassdoor reviews like Amazon reviews. Is this a valid review, or were you the problem all along? "My electric pepper grinder fell apart." Like, after you threw it against the wall?
I suppose that the option of "buying a whole bunch of good reviews from a foreign actor" would not fit in the article... would it?
M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.
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Several tech companies face a fresh problem after cutting jobs: their rating on Glassdoor nosedives. But there’s a way they manage to fix this. I show what companies are doing - and why.
I treat Glassdoor reviews like Amazon reviews. Is this a valid review, or were you the problem all along? "My electric pepper grinder fell apart." Like, after you threw it against the wall?
I think rather than removing reviews, Glassdoor should allow the company to respond to them, similar to how Google does. It can lead to company reviews showing just how right the original review was. For example, I posted a review of a restaurant on Google basically alerting people to the fact that the restaurant's "call ahead" feature doesn't do anything as you don't actually go on the seating wait list until you check in and then you're at the bottom of the list. I further went on and stated that my wife and I left the restaurant and went to another one where we were eating our dinner before we were notified our table was ready. The response was a bot response along the lines of "How was your steak?"
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Several tech companies face a fresh problem after cutting jobs: their rating on Glassdoor nosedives. But there’s a way they manage to fix this. I show what companies are doing - and why.
I treat Glassdoor reviews like Amazon reviews. Is this a valid review, or were you the problem all along? "My electric pepper grinder fell apart." Like, after you threw it against the wall?
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Companies encouraging staff to leave more positive reviews is a common way to increase the score. Glassdoor itself naturally encourages companies to have more employees add reviews in order to combat negative reviews.
A previous employer tried having HR/senior management/their sycophants blast a bunch of vacuous rainbow and unicorn reviews while the company was in the middle of a salary freeze and undergoing about a 30% reduction in headcount over a year or year and a half due to not being able to win new contracts faster than old ones ended. The net result was regular workers grew more contemptuous of senior management and the rate of bad reviews from people unhappy that they or their friends were unemployed due to management incompetence surged to counter the BS and tank overall scores again.
Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius