Capturing Screenshots into an AVI file
-
Hey All Does anyone know how to capture or record the screen into an AVI file through VB? I work in a call centre and for training purpose would like to capture the agents movements while on a call... Any help would be great! Later
-
Hey All Does anyone know how to capture or record the screen into an AVI file through VB? I work in a call centre and for training purpose would like to capture the agents movements while on a call... Any help would be great! Later
-
I need to code this because our software is connected to the PBX, so when a call comes in I would like to capture what the agent does on his/her screen. This will enhance our ability to maintain standards. Any ideas??
-
I need to code this because our software is connected to the PBX, so when a call comes in I would like to capture what the agent does on his/her screen. This will enhance our ability to maintain standards. Any ideas??
Sounds like a very specialized app. You'll still need the Media 9 SDK and/or the Capture 9 Series tools to accomplish this, both come with code examples. The main problems you are going to have are storage requirements for the AVI's and a performance hit on the capture if the machine is not fast enough to do it AND perform the normal support functions at the same time. Capturing audio and video requires more than a little bit of CPU horsepower and the capture can fall behind and get jumpy if the machine is busy doing other things like loading Word, Excel, ... I would recommend testing the performance of such a setup by using the normal capture tools to see if the performance is acceptable before writing any code. http://www.microsoft.com/windows/windowsmedia/download/default.asp[^] RageInTheMachine9532
-
Sounds like a very specialized app. You'll still need the Media 9 SDK and/or the Capture 9 Series tools to accomplish this, both come with code examples. The main problems you are going to have are storage requirements for the AVI's and a performance hit on the capture if the machine is not fast enough to do it AND perform the normal support functions at the same time. Capturing audio and video requires more than a little bit of CPU horsepower and the capture can fall behind and get jumpy if the machine is busy doing other things like loading Word, Excel, ... I would recommend testing the performance of such a setup by using the normal capture tools to see if the performance is acceptable before writing any code. http://www.microsoft.com/windows/windowsmedia/download/default.asp[^] RageInTheMachine9532
Thanks Dave for the quick responses. I understand the problem I will face with resources but this would only be installed on new agents p.c's. This would help us to see how he/she is performing... I would only have to capture the video side of things because I already have a datavoice which captures all incoming and outgoing calls. Just incase of any problems. Anyway thanks for you help Later
-
Thanks Dave for the quick responses. I understand the problem I will face with resources but this would only be installed on new agents p.c's. This would help us to see how he/she is performing... I would only have to capture the video side of things because I already have a datavoice which captures all incoming and outgoing calls. Just incase of any problems. Anyway thanks for you help Later
I did timeworked in a call center for a while. The manager asked me to write an app that scanned the task list of the workstation for applications being run that were not part of the regular apps needed to do thier work and then report it back as an alarm to the manager. Grrrrr.... but it ended up paying me so....
Paul Watson wrote: "At the end of the day it is what you produce that counts, not how many doctorates you have on the wall." George Carlin wrote: "Don't sweat the petty things, and don't pet the sweaty things." Jörgen Sigvardsson wrote: If the physicists find a universal theory describing the laws of universe, I'm sure the asshole constant will be an integral part of that theory.