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  4. What the hell is up with Customer Service now days?

What the hell is up with Customer Service now days?

Scheduled Pinned Locked Moved The Back Room
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  • M Offline
    M Offline
    MeterMan
    wrote on last edited by
    #1

    I called the store to see about returning my big screen tv. The phone said for english press one para la prensa 2 del español so I press 1 for english. The lady answers the phone and doesn't understand english so I end up having to talk to her in spanish. Maybe next time ill hit number 2 and get someone that speaks english. Geeze! I'm all for giving everyone a job but hell why the options on the phone if neither applies. My perfect phone message: Hello and thank you for calling dial an asshole. We are sorry all assholes are assisting other assholes. If you would like to receive our quarterly newsletter in anal retention please leave a message after the beep. And have a shitty day. Win32newb "Programming is like sex, make one mistake and you have to support it for a long time"

    M N 2 Replies Last reply
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    • M MeterMan

      I called the store to see about returning my big screen tv. The phone said for english press one para la prensa 2 del español so I press 1 for english. The lady answers the phone and doesn't understand english so I end up having to talk to her in spanish. Maybe next time ill hit number 2 and get someone that speaks english. Geeze! I'm all for giving everyone a job but hell why the options on the phone if neither applies. My perfect phone message: Hello and thank you for calling dial an asshole. We are sorry all assholes are assisting other assholes. If you would like to receive our quarterly newsletter in anal retention please leave a message after the beep. And have a shitty day. Win32newb "Programming is like sex, make one mistake and you have to support it for a long time"

      M Offline
      M Offline
      Michael P Butler
      wrote on last edited by
      #2

      win32newb wrote: The lady answers the phone and doesn't understand english so I end up having to talk to her in spanish She probably logged herself into the wrong phone group. I've worked around call-centres for a few years now. It's amazing how many times simple mistakes are made, that make the company look like assholes. Michael CP Blog [^]

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      • M MeterMan

        I called the store to see about returning my big screen tv. The phone said for english press one para la prensa 2 del español so I press 1 for english. The lady answers the phone and doesn't understand english so I end up having to talk to her in spanish. Maybe next time ill hit number 2 and get someone that speaks english. Geeze! I'm all for giving everyone a job but hell why the options on the phone if neither applies. My perfect phone message: Hello and thank you for calling dial an asshole. We are sorry all assholes are assisting other assholes. If you would like to receive our quarterly newsletter in anal retention please leave a message after the beep. And have a shitty day. Win32newb "Programming is like sex, make one mistake and you have to support it for a long time"

        N Offline
        N Offline
        nssone
        wrote on last edited by
        #3

        I wonder if spanish-speaking people get upset when I say 'Discupla, yo no hablo espanol'. And I so badly want to rant here...


        Who am I? Currently: A Programming Student trying to survive school with plan to go on to Univeristy of Advancing Technology to study game design. Main career interest include: Multimedia and game programming. Working on an outside project: A game for the GamePark32 (GP32) portable gaming console. My website: www.GP32US.com

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