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  4. Supressing MS Automatic Error

Supressing MS Automatic Error

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helptutorial
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  • D Offline
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    dmaclellan
    wrote on last edited by
    #1

    Hi all, Fairly new to this so bear with me...I have an app which, due to a Macromedia issue we have, crashes on an occasional basis. When it does I get the microsoft automatic error reporting dialog saying "Sorry but your application..blah blah....please send your error to Microsoft" All I want to do is supress that Dialog so the user never sees it but no-one seems to know how to do it. Any help would be greatly appreciated! Thanks in advance DM

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    • D dmaclellan

      Hi all, Fairly new to this so bear with me...I have an app which, due to a Macromedia issue we have, crashes on an occasional basis. When it does I get the microsoft automatic error reporting dialog saying "Sorry but your application..blah blah....please send your error to Microsoft" All I want to do is supress that Dialog so the user never sees it but no-one seems to know how to do it. Any help would be greatly appreciated! Thanks in advance DM

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      sanket patel
      wrote on last edited by
      #2

      hi you can do as follows. Right click on MyComputer. then select Properties. then select Advance tab. then click on Error Reporting. select Disable Error Reporting. that is all. sanket patel

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      • S sanket patel

        hi you can do as follows. Right click on MyComputer. then select Properties. then select Advance tab. then click on Error Reporting. select Disable Error Reporting. that is all. sanket patel

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        dmaclellan
        wrote on last edited by
        #3

        That's just what I need - thanks very much! :-D Trouble is now...this app is going to run on 6000 machines around the UK, I'm going to have to do this in the code somehow :~ I'll have a dig around and see what I can come up with. Once again, thanks for your help.

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        • D dmaclellan

          That's just what I need - thanks very much! :-D Trouble is now...this app is going to run on 6000 machines around the UK, I'm going to have to do this in the code somehow :~ I'll have a dig around and see what I can come up with. Once again, thanks for your help.

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          dmaclellan
          wrote on last edited by
          #4

          Ha! Found the approprite registry key ...just going to modify that and I should be done Thanks (again!!)

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          • D dmaclellan

            Ha! Found the approprite registry key ...just going to modify that and I should be done Thanks (again!!)

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            Blake Miller
            wrote on last edited by
            #5

            Hopefully these are turnkey systems, and not end-user systems since you are turning off this message for ALL programs running on the computer. Now, supposing you actually caught program exceptions at some high level in your program, won't that ALSO stop the message from appearing?

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            • B Blake Miller

              Hopefully these are turnkey systems, and not end-user systems since you are turning off this message for ALL programs running on the computer. Now, supposing you actually caught program exceptions at some high level in your program, won't that ALSO stop the message from appearing?

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              dmaclellan
              wrote on last edited by
              #6

              Hi Blake, sorry for late reply, been away! If the settings are correct, it only supresses the error message for a specified app which is just what we want. As it happens, it turned out to be a hardware issue (sorry Macromedia :-O ) which was easily resolved but you are right, the program exceptions would have worked as well. Thanks for the help!

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