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  4. Ask for help: how can I re-appear such appearance?

Ask for help: how can I re-appear such appearance?

Scheduled Pinned Locked Moved C / C++ / MFC
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  • C Offline
    C Offline
    chenxiujie
    wrote on last edited by
    #1

    Hello, everyone, We developed a programe, when our client take tese. In his computer , when he push a button (the button is about Version Information), the program will crush. But in our computer, the environment is same as his, but everything gones well. He pass the error report image to us, from the image, we can see the following informations: AppName: our program, ModeName: mfc71u.dll ModVer:7.10.30770 offset: 00033b40 Who can tell me how can we re-appear such crush by the error report. Thanks a lot!

    A K 2 Replies Last reply
    0
    • C chenxiujie

      Hello, everyone, We developed a programe, when our client take tese. In his computer , when he push a button (the button is about Version Information), the program will crush. But in our computer, the environment is same as his, but everything gones well. He pass the error report image to us, from the image, we can see the following informations: AppName: our program, ModeName: mfc71u.dll ModVer:7.10.30770 offset: 00033b40 Who can tell me how can we re-appear such crush by the error report. Thanks a lot!

      A Offline
      A Offline
      Aamir Butt
      wrote on last edited by
      #2

      Give the customer release DLLs or EXEs (whatever they are) with Debug Strings at the places where you might think crash has happened and then check the outputs.

      G 1 Reply Last reply
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      • A Aamir Butt

        Give the customer release DLLs or EXEs (whatever they are) with Debug Strings at the places where you might think crash has happened and then check the outputs.

        G Offline
        G Offline
        GflPower
        wrote on last edited by
        #3

        int errcode = GetLastError() ; GflPower

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        • C chenxiujie

          Hello, everyone, We developed a programe, when our client take tese. In his computer , when he push a button (the button is about Version Information), the program will crush. But in our computer, the environment is same as his, but everything gones well. He pass the error report image to us, from the image, we can see the following informations: AppName: our program, ModeName: mfc71u.dll ModVer:7.10.30770 offset: 00033b40 Who can tell me how can we re-appear such crush by the error report. Thanks a lot!

          K Offline
          K Offline
          kakan
          wrote on last edited by
          #4

          Hello. Read this[^] article. It has saved me more than once. If you do as the article says, you can pinpoint the exact code line in the source-code, where the error occurred! (In a release build). Kakan

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