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  4. Can’t power down the computer

Can’t power down the computer

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  • H Offline
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    Hugo Migneron
    wrote on last edited by
    #1

    XP does the complete shutdown sequence and at the moment the computer should power down, the hard disk light goes on and remains on even though I don’t hear disk head movement. Using the power switch is no help, the computer remains on unless I unplug it. When I plug it back, the hard disk light goes on again and remains on. The computer starts normally when I hit the power switch. Any idea? Thanks Hugo Migneron

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    • H Hugo Migneron

      XP does the complete shutdown sequence and at the moment the computer should power down, the hard disk light goes on and remains on even though I don’t hear disk head movement. Using the power switch is no help, the computer remains on unless I unplug it. When I plug it back, the hard disk light goes on again and remains on. The computer starts normally when I hit the power switch. Any idea? Thanks Hugo Migneron

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      Dan Neely
      wrote on last edited by
      #2

      If it's been doing this since you bought it, my thought would be that the indicator might've been connected to the mobo backwards. ALso in this case the HD light would be going out when in use instead of turning on. Beyond this I'm stumpted.

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      • D Dan Neely

        If it's been doing this since you bought it, my thought would be that the indicator might've been connected to the mobo backwards. ALso in this case the HD light would be going out when in use instead of turning on. Beyond this I'm stumpted.

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        Hugo Migneron
        wrote on last edited by
        #3

        dan neely wrote: If it's been doing this since you bought it It started doing it a while after the computer was bought, so I guess it cannot be the HD indicator. Thanks for your reply anyway! Hugo Migneron

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        • H Hugo Migneron

          dan neely wrote: If it's been doing this since you bought it It started doing it a while after the computer was bought, so I guess it cannot be the HD indicator. Thanks for your reply anyway! Hugo Migneron

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          toxcct
          wrote on last edited by
          #4

          did you scan for viruses ?


          TOXCCT >>> GEII power
          [toxcct][VisualCalc]

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          • T toxcct

            did you scan for viruses ?


            TOXCCT >>> GEII power
            [toxcct][VisualCalc]

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            H Offline
            Hugo Migneron
            wrote on last edited by
            #5

            Yes I did scan for viruses and spywares and there were none. Just out of curiosity though, could a virus/spyware cause such a thing even if XP is closed at this point? Hugo Migneron

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            • H Hugo Migneron

              Yes I did scan for viruses and spywares and there were none. Just out of curiosity though, could a virus/spyware cause such a thing even if XP is closed at this point? Hugo Migneron

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              toxcct
              wrote on last edited by
              #6

              i think so... some viruses (not a spyware at this point) can update the bios, or change the sector 0 with their own code to be loaded at the very begining when the hard dirk is read... however, what happens when you keep the power button of your computer pressed longer than 5 seconds ?


              TOXCCT >>> GEII power
              [toxcct][VisualCalc]

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              • T toxcct

                i think so... some viruses (not a spyware at this point) can update the bios, or change the sector 0 with their own code to be loaded at the very begining when the hard dirk is read... however, what happens when you keep the power button of your computer pressed longer than 5 seconds ?


                TOXCCT >>> GEII power
                [toxcct][VisualCalc]

                H Offline
                H Offline
                Hugo Migneron
                wrote on last edited by
                #7

                toxcct wrote: however, what happens when you keep the power button of your computer pressed longer than 5 seconds ? It doesn't power down the computer like it is supposed to. The only way to make it stop is to unplug it. I spent quite some time looking for a solution over the web and didn't find anything related and I don't really see what could cause this. I would guess it's a hardware problem since it is such a low level issue, but I tested the HD in another computer and it is not defective. I am starting to think that exorcism might be the only solution :~ Thanks! Hugo Migneron

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                • H Hugo Migneron

                  XP does the complete shutdown sequence and at the moment the computer should power down, the hard disk light goes on and remains on even though I don’t hear disk head movement. Using the power switch is no help, the computer remains on unless I unplug it. When I plug it back, the hard disk light goes on again and remains on. The computer starts normally when I hit the power switch. Any idea? Thanks Hugo Migneron

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                  J Offline
                  jonathan15
                  wrote on last edited by
                  #8

                  My fist thought was that the HD power light was connected wrongly to the MB but it seems that is not the case. I would check the HD light cable anyway as it looks like there could be a short or something. Normally there are more lights on a case than you need for a christmas tree so i would try connecting one of these to the HD light connectors or swap some over to give you a better idea of where the problem is. EDIT: Assuming you are happy laying with the insides of your PC Jon

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                  • J jonathan15

                    My fist thought was that the HD power light was connected wrongly to the MB but it seems that is not the case. I would check the HD light cable anyway as it looks like there could be a short or something. Normally there are more lights on a case than you need for a christmas tree so i would try connecting one of these to the HD light connectors or swap some over to give you a better idea of where the problem is. EDIT: Assuming you are happy laying with the insides of your PC Jon

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                    Hugo Migneron
                    wrote on last edited by
                    #9

                    I said in my original post that I didn't hear disk head movement. I didn't say that the disk was spinning though. I don't think it's just a question of lights. jonathan15 wrote: i would try connecting one of these to the HD light connectors or swap some over to give you a better idea of where the problem is. I don't really understand how this could help me. I am not too used to hardware problems so maybe you can point out to me what you meant. Thanks for you help! Hugo Migneron

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