General Question about Dundas Charts
-
Greetings: I'm not sure if this is the proper forum for this question but I'll ask anyway: I have downloaded the demonstration version of Dundas Charts and have been playing with them for a week or so. I like what I see so far and am considering purchasing a license. I am wondering about tech support however. Has anybody used Dundas Charts and, more specifically, has anybody encountered a problem that required tech support? How did that go? How quick were they to respond? How helpful were they? How many layers of know-nothings did you have to peel through before you got to correspond with somebody that could help you? What was the average number of hours / days from the time that you initiated contact to the time when the problem was resolved? Thanks in advance, Mark
-
Greetings: I'm not sure if this is the proper forum for this question but I'll ask anyway: I have downloaded the demonstration version of Dundas Charts and have been playing with them for a week or so. I like what I see so far and am considering purchasing a license. I am wondering about tech support however. Has anybody used Dundas Charts and, more specifically, has anybody encountered a problem that required tech support? How did that go? How quick were they to respond? How helpful were they? How many layers of know-nothings did you have to peel through before you got to correspond with somebody that could help you? What was the average number of hours / days from the time that you initiated contact to the time when the problem was resolved? Thanks in advance, Mark
I tested the charts, and I contacted support, I didn't tell them I worked for CP, because I didn't have to, the support seemed excellent.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog