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Ultimate Toolbox Question

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  • J Offline
    J Offline
    Jethro63
    wrote on last edited by
    #1

    Greetings: I don't know if this is the forum to ask this question - but I don't know that it isn't either, so, there you go... I just want to know if anybody out there has experience with the Ultimate Toolbox. We are considering purchasing a license. The demo looks great but you don't get a chance to try it and I need to know how long it will take to learn it and become productive with it. How was the documentation? What about tech support? Were you able to get help quickly? Was the help, well, helpful? Thanks in advance. Mark

    B L 2 Replies Last reply
    0
    • J Jethro63

      Greetings: I don't know if this is the forum to ask this question - but I don't know that it isn't either, so, there you go... I just want to know if anybody out there has experience with the Ultimate Toolbox. We are considering purchasing a license. The demo looks great but you don't get a chance to try it and I need to know how long it will take to learn it and become productive with it. How was the documentation? What about tech support? Were you able to get help quickly? Was the help, well, helpful? Thanks in advance. Mark

      B Offline
      B Offline
      benjymous
      wrote on last edited by
      #2

      I can only speak from experience of having to maintain a legacy UT app, and have hated most of it, although that's probably not UT's fault itself, more the non-designed "evolved from a hacky prototype" nature of the app itself.

      L J 2 Replies Last reply
      0
      • B benjymous

        I can only speak from experience of having to maintain a legacy UT app, and have hated most of it, although that's probably not UT's fault itself, more the non-designed "evolved from a hacky prototype" nature of the app itself.

        L Offline
        L Offline
        led mike
        wrote on last edited by
        #3

        benjymous wrote:

        non-designed "evolved from a hacky prototype" nature of the app itself.

        You work here? :-D

        led mike

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        • B benjymous

          I can only speak from experience of having to maintain a legacy UT app, and have hated most of it, although that's probably not UT's fault itself, more the non-designed "evolved from a hacky prototype" nature of the app itself.

          J Offline
          J Offline
          Jethro63
          wrote on last edited by
          #4

          Hi Benjymous: Thanks for your response. Did you access tech support at all? How were they? Mark

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          • J Jethro63

            Greetings: I don't know if this is the forum to ask this question - but I don't know that it isn't either, so, there you go... I just want to know if anybody out there has experience with the Ultimate Toolbox. We are considering purchasing a license. The demo looks great but you don't get a chance to try it and I need to know how long it will take to learn it and become productive with it. How was the documentation? What about tech support? Were you able to get help quickly? Was the help, well, helpful? Thanks in advance. Mark

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #5

            We have purchased the UT. I like it. I have had no troubles with it. The couple of times I had to get tech support, I got a really fast response from them. It didn't take me too long to get going as I recall (it was a long time ago and I have slept since then). How fast you pick it up is pretty much up to you. They do have fairly good documentation and there are a whole bunch of sample projects to play with. The only real complaint that I have is they seem to be slow with updates.

            Why is common sense not common? Never argue with an idiot. They will drag you down to their level where they are an expert. Sometimes it takes a lot of work to be lazy

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