Tech Support Rant
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I am on the phone right now with a certain *cough*Linksys*cough* unamed company and I have been on hold for over 20 minutes. I pity whoever finally picks up. :mad: -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
01001001 00100000 01010000 01100001 01100100 00100000 01001101 01111001 00100000 01010000 01101111 01110011 01110100 00100000 01000011 01101111 01110101 01101110 01110100 -
I am on the phone right now with a certain *cough*Linksys*cough* unamed company and I have been on hold for over 20 minutes. I pity whoever finally picks up. :mad: -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
01001001 00100000 01010000 01100001 01100100 00100000 01001101 01111001 00100000 01010000 01101111 01110011 01110100 00100000 01000011 01101111 01110101 01101110 01110100Tech support sucks man. The worst I have encountered (and this isn't so bad really, I've heard much worse) was Sky - they put me through a stupid "Press 1 for this, press 2 for that" routine for at least four levels of menu, then a recording kindly told me "There are no operatives available to take your call at the moment. Please try later" and hung up! -- Andrew.
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I am on the phone right now with a certain *cough*Linksys*cough* unamed company and I have been on hold for over 20 minutes. I pity whoever finally picks up. :mad: -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
01001001 00100000 01010000 01100001 01100100 00100000 01001101 01111001 00100000 01010000 01101111 01110011 01110100 00100000 01000011 01101111 01110101 01101110 01110100I just spent a half hour waiting for the next available customer service person when they office had closed over 2 hours before I called :mad: rather than saying they were closed they just told me to stay on the line :mad: I am so f:mad::mad::mad:ing mad right now I feel like I could exploded :mad: -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
01001001 00100000 01010000 01100001 01100100 00100000 01001101 01111001 00100000 01010000 01101111 01110011 01110100 00100000 01000011 01101111 01110101 01101110 01110100 -
Tech support sucks man. The worst I have encountered (and this isn't so bad really, I've heard much worse) was Sky - they put me through a stupid "Press 1 for this, press 2 for that" routine for at least four levels of menu, then a recording kindly told me "There are no operatives available to take your call at the moment. Please try later" and hung up! -- Andrew.
If you read my previous post the neglected to tell me that there office closed 2 hours before I started my call. Andrew Peace wrote: they put me through a stupid "Press 1 for this, press 2 for that" routine for at least four levels of menu, then a recording kindly told me "There are no operatives available to take your call at the moment. Please try later" and hung up! I hate those, just give me a human I can ream out right away. -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
01001001 00100000 01010000 01100001 01100100 00100000 01001101 01111001 00100000 01010000 01101111 01110011 01110100 00100000 01000011 01101111 01110101 01101110 01110100 -
I am on the phone right now with a certain *cough*Linksys*cough* unamed company and I have been on hold for over 20 minutes. I pity whoever finally picks up. :mad: -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
01001001 00100000 01010000 01100001 01100100 00100000 01001101 01111001 00100000 01010000 01101111 01110011 01110100 00100000 01000011 01101111 01110101 01101110 01110100Stay calm Matt. Getting angry never helps. Regardz Colin J Davies
Sonork ID 100.9197:Colin
More about me :-)
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Stay calm Matt. Getting angry never helps. Regardz Colin J Davies
Sonork ID 100.9197:Colin
More about me :-)
****Colin Davies wrote: Stay calm Matt. Getting angry never helps. They never seem to help either :( -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
01001001 00100000 01010000 01100001 01100100 00100000 01001101 01111001 00100000 01010000 01101111 01110011 01110100 00100000 01000011 01101111 01110101 01101110 01110100 -
I am on the phone right now with a certain *cough*Linksys*cough* unamed company and I have been on hold for over 20 minutes. I pity whoever finally picks up. :mad: -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
01001001 00100000 01010000 01100001 01100100 00100000 01001101 01111001 00100000 01010000 01101111 01110011 01110100 00100000 01000011 01101111 01110101 01101110 01110100It seems that the messages order is out of whack again -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
01001001 00100000 01010000 01100001 01100100 00100000 01001101 01111001 00100000 01010000 01101111 01110011 01110100 00100000 01000011 01101111 01110101 01101110 01110100 -
Tech support sucks man. The worst I have encountered (and this isn't so bad really, I've heard much worse) was Sky - they put me through a stupid "Press 1 for this, press 2 for that" routine for at least four levels of menu, then a recording kindly told me "There are no operatives available to take your call at the moment. Please try later" and hung up! -- Andrew.
Have you ever tried ringing the main number for Parcel Force? They don't even give you a menu, you just get the message, "All our operators are busy helping other customers - please try again later" before they hang up. BTOpenWorld are the worst. I spent over a week being promised that my ADSL pack had been sent out and would be with me by 7pm that day. When it got to 7:01, I would be given some Bulls Hit excuse, and get told it would be sent the next day, they couldn't do anything now because the office closes at 8! :mad: After a week of chasing them every day, I finally got told that it had never been dispatched - basically, every operator and supervisor had been lying to me - and that it would be sent the following week. They've now been sitting on my complaint for three weeks, and I'm still waiting for a human being to respond to it! :mad: :mad: :mad: What a Cower of Shunts!
