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  4. Problem when using SSL certificates..

Problem when using SSL certificates..

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helpsecuritycryptography
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  • V Offline
    V Offline
    vijay_83
    wrote on last edited by
    #1

    Hi, When we open a Word document as a link in a secure (https://) area of our website, we get a "Choose a digital certificate" window which pops up when i try to open the Word document. The message says "The Website you want to view requests identification. Please choose a certificate." However, there are no certificates listed in the window below the message. The certificate is not expired. I only get the error on Word documents (not PDF or Excel documents) and it only happens the first time you click on a link. If I reopen a Word document which just gave me an error, I will not receive the error the second time around. Our browser security is set to Medium and I did add our secure website to the Trusted Sites. Pls sort out this issue. Regards Vijay.

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