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  4. Oftel announce a new competitor for the UK telecoms market

Oftel announce a new competitor for the UK telecoms market

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  • D Offline
    D Offline
    David Wulff
    wrote on last edited by
    #1

    In summary:- - they are the number one telecoms provider in the United Kingdom, and provide 90% + of the telecoms infrastructure. - they charge you one pound thirty pence an hour for using the internet, over a monthly period - they autoamtically cut you off after 40 minutes anbd 0 seconds during office hours. - they are never late taking the payment from your bank account but if you are even a day late responding to a service e-mail they will suspend your account. - they don't have a human customer support centre. - all staff from middle management upwards drive luxury sports cars and live in £200,000+ houses. - all customers complain through thier teeth to the company, and to Oftel, and get nothing. - they utlise illegal advertising practises, are convicted, and then get away with placing commas around the odd word or two. - they are called British Telecom. At least with BT I can be sure of a good screw at least five times a day. :mad: The service has become so damned bad this past week, I am gonna have to start counting the times I need to connect. What is the point in Oftel or Watchdog? Neither of them actually do anything. :mad: As I've said numerous times before -- "BT, suck on this". (David wiggles a certain frontal piece of his anatomy towards London). What I wouldn't do for a photo of the CEO wearing a tight leather suit screwing me up the arse. Oh wait a minute - he already is, along with the other nine hundred thousand of us who are unfortunate enough to not live in central London. :mad: ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

    N L T Richard DeemingR 4 Replies Last reply
    0
    • N Not Active

      David Wulff wrote: not live in central London So where do you live? I used to have a cottage near Peterboro, Northhamptonshire I beleive it was.

      D Offline
      D Offline
      David Wulff
      wrote on last edited by
      #2

      Mark Nischalke wrote: So where do you live? Tiverton, Devon, the bastard son of the UK. ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

      S 1 Reply Last reply
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      • D David Wulff

        In summary:- - they are the number one telecoms provider in the United Kingdom, and provide 90% + of the telecoms infrastructure. - they charge you one pound thirty pence an hour for using the internet, over a monthly period - they autoamtically cut you off after 40 minutes anbd 0 seconds during office hours. - they are never late taking the payment from your bank account but if you are even a day late responding to a service e-mail they will suspend your account. - they don't have a human customer support centre. - all staff from middle management upwards drive luxury sports cars and live in £200,000+ houses. - all customers complain through thier teeth to the company, and to Oftel, and get nothing. - they utlise illegal advertising practises, are convicted, and then get away with placing commas around the odd word or two. - they are called British Telecom. At least with BT I can be sure of a good screw at least five times a day. :mad: The service has become so damned bad this past week, I am gonna have to start counting the times I need to connect. What is the point in Oftel or Watchdog? Neither of them actually do anything. :mad: As I've said numerous times before -- "BT, suck on this". (David wiggles a certain frontal piece of his anatomy towards London). What I wouldn't do for a photo of the CEO wearing a tight leather suit screwing me up the arse. Oh wait a minute - he already is, along with the other nine hundred thousand of us who are unfortunate enough to not live in central London. :mad: ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

        N Offline
        N Offline
        Not Active
        wrote on last edited by
        #3

        David Wulff wrote: not live in central London So where do you live? I used to have a cottage near Peterboro, Northhamptonshire I beleive it was.

        D 1 Reply Last reply
        0
        • D David Wulff

          Mark Nischalke wrote: So where do you live? Tiverton, Devon, the bastard son of the UK. ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

          S Offline
          S Offline
          Simon Walton
          wrote on last edited by
          #4

          David Wulff wrote: Tiverton, Devon, the bastard son of the UK. Am I the only one who confuses Tiverton with Trivandrum? Simon I need your clothes, your boots, and your copy of VS.NET. Sonork ID 100.10024 I'm totally amazing at maths puzzles. Just try me. As long as the puzzle doesn't involve adding numbers I can usually get it.

          D N 2 Replies Last reply
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          • D David Wulff

            In summary:- - they are the number one telecoms provider in the United Kingdom, and provide 90% + of the telecoms infrastructure. - they charge you one pound thirty pence an hour for using the internet, over a monthly period - they autoamtically cut you off after 40 minutes anbd 0 seconds during office hours. - they are never late taking the payment from your bank account but if you are even a day late responding to a service e-mail they will suspend your account. - they don't have a human customer support centre. - all staff from middle management upwards drive luxury sports cars and live in £200,000+ houses. - all customers complain through thier teeth to the company, and to Oftel, and get nothing. - they utlise illegal advertising practises, are convicted, and then get away with placing commas around the odd word or two. - they are called British Telecom. At least with BT I can be sure of a good screw at least five times a day. :mad: The service has become so damned bad this past week, I am gonna have to start counting the times I need to connect. What is the point in Oftel or Watchdog? Neither of them actually do anything. :mad: As I've said numerous times before -- "BT, suck on this". (David wiggles a certain frontal piece of his anatomy towards London). What I wouldn't do for a photo of the CEO wearing a tight leather suit screwing me up the arse. Oh wait a minute - he already is, along with the other nine hundred thousand of us who are unfortunate enough to not live in central London. :mad: ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #5

            David, out of interest, which "service" (which sounds like it's stretching the meaning of the word) are you signed up for? Is this a business or home package??


            Faith. Believing in something you *know* isn't true.

            D 1 Reply Last reply
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            • D David Wulff

              In summary:- - they are the number one telecoms provider in the United Kingdom, and provide 90% + of the telecoms infrastructure. - they charge you one pound thirty pence an hour for using the internet, over a monthly period - they autoamtically cut you off after 40 minutes anbd 0 seconds during office hours. - they are never late taking the payment from your bank account but if you are even a day late responding to a service e-mail they will suspend your account. - they don't have a human customer support centre. - all staff from middle management upwards drive luxury sports cars and live in £200,000+ houses. - all customers complain through thier teeth to the company, and to Oftel, and get nothing. - they utlise illegal advertising practises, are convicted, and then get away with placing commas around the odd word or two. - they are called British Telecom. At least with BT I can be sure of a good screw at least five times a day. :mad: The service has become so damned bad this past week, I am gonna have to start counting the times I need to connect. What is the point in Oftel or Watchdog? Neither of them actually do anything. :mad: As I've said numerous times before -- "BT, suck on this". (David wiggles a certain frontal piece of his anatomy towards London). What I wouldn't do for a photo of the CEO wearing a tight leather suit screwing me up the arse. Oh wait a minute - he already is, along with the other nine hundred thousand of us who are unfortunate enough to not live in central London. :mad: ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

              T Offline
              T Offline
              thowra
              wrote on last edited by
              #6

              Without exception, every single dealing I've ever had with BT has turned out bad. I chose long ago to have nothing to do with them ever again, however, I mistakenly believed buying their hardware should be OK, so I bought a BT answering machine. Sure enough, after just over a year, the damned thing packs up - it records msgs OK but now you can't delete them. It is BT's fault that the UK is lagging behind in the broadband stakes. It was BT's fault that it took so long for digital services to become available. Their customer service is the worst you'll ever come across. They are monopolising and corrupt and they don't care about any of their customers. All they are interested in is protecting their monopoly and extorting as much money out of their "customers" as possible. I was one of the one's that BT tried to continue charging for Internet services even though I'd cancelled. They denied an email had been received and it wasn't until I cancelled the direct debit that they stopped taking my money from my account without permission. The folly of man is that he dreams of what he can never achieve rather than dream of what he can.

              1 Reply Last reply
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              • S Simon Walton

                David Wulff wrote: Tiverton, Devon, the bastard son of the UK. Am I the only one who confuses Tiverton with Trivandrum? Simon I need your clothes, your boots, and your copy of VS.NET. Sonork ID 100.10024 I'm totally amazing at maths puzzles. Just try me. As long as the puzzle doesn't involve adding numbers I can usually get it.

                D Offline
                D Offline
                David Wulff
                wrote on last edited by
                #7

                Yes. ;P ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

                S 1 Reply Last reply
                0
                • L Lost User

                  David, out of interest, which "service" (which sounds like it's stretching the meaning of the word) are you signed up for? Is this a business or home package??


                  Faith. Believing in something you *know* isn't true.

                  D Offline
                  D Offline
                  David Wulff
                  wrote on last edited by
                  #8

                  Robert Edward Caldecott wrote: Is this a business or home package?? At home: BTopenworld Anytime (now £16.99 p/m) At work: Connect Anytime (roughly £33 p/m) Connect Anytime has (start laughing) 24/7 local rate support (stop laughing). I assume the counting starts from the time I hang up. No form of broadband is available in my area, home or work, apart from satellite, and I'll be a long way into the cold cold ground before I willingly give BT nine hundred quid flat out and fifty quid a month on top of what I already pay. Robert Edward Caldecott wrote: Faith. Believing in something you *know* isn't true. One day Britian will be shot of this corporation once and for all. :(( ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

                  L 1 Reply Last reply
                  0
                  • D David Wulff

                    Yes. ;P ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

                    S Offline
                    S Offline
                    Simon Walton
                    wrote on last edited by
                    #9

                    Oh you lie! I bet even you forget whether you are living in England or India sometimes. Simon I need your clothes, your boots, and your copy of VS.NET. Sonork ID 100.10024 I'm totally amazing at maths puzzles. Just try me. As long as the puzzle doesn't involve adding numbers I can usually get it.

                    D 1 Reply Last reply
                    0
                    • D David Wulff

                      Robert Edward Caldecott wrote: Is this a business or home package?? At home: BTopenworld Anytime (now £16.99 p/m) At work: Connect Anytime (roughly £33 p/m) Connect Anytime has (start laughing) 24/7 local rate support (stop laughing). I assume the counting starts from the time I hang up. No form of broadband is available in my area, home or work, apart from satellite, and I'll be a long way into the cold cold ground before I willingly give BT nine hundred quid flat out and fifty quid a month on top of what I already pay. Robert Edward Caldecott wrote: Faith. Believing in something you *know* isn't true. One day Britian will be shot of this corporation once and for all. :(( ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #10

                      I have the same package at home (where I work three or four days a week). Being logged off every 2 hours is annoying to say the least, but on the whole, I have had few connection problems. Also, I thought dialup costs were suppossed to be coming DOWN, not up! (OK, the recent price increase was only a quid, but...). However, I also have an ISDN dial-up connection into my office, so I probably don't use the BT connection as often as some. This well change next week though - I should be getting ADSL with BTOpenWorld (company is paying) and connecting to the office via a VPN. I am concerned that I will soon see the dark side of this lumbering monster called British Telecom... :~


                      Tenuous BT link alert ... my mother worked for them from 1978 (GPO) to the early 90s... remember Busby? :)


                      Faith. Believing in something you *know* isn't true.

                      D 1 Reply Last reply
                      0
                      • S Simon Walton

                        Oh you lie! I bet even you forget whether you are living in England or India sometimes. Simon I need your clothes, your boots, and your copy of VS.NET. Sonork ID 100.10024 I'm totally amazing at maths puzzles. Just try me. As long as the puzzle doesn't involve adding numbers I can usually get it.

                        D Offline
                        D Offline
                        David Wulff
                        wrote on last edited by
                        #11

                        Lol. They might as well be the same as far as the telecoms infrastructure is concerned. :(( ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

                        1 Reply Last reply
                        0
                        • L Lost User

                          I have the same package at home (where I work three or four days a week). Being logged off every 2 hours is annoying to say the least, but on the whole, I have had few connection problems. Also, I thought dialup costs were suppossed to be coming DOWN, not up! (OK, the recent price increase was only a quid, but...). However, I also have an ISDN dial-up connection into my office, so I probably don't use the BT connection as often as some. This well change next week though - I should be getting ADSL with BTOpenWorld (company is paying) and connecting to the office via a VPN. I am concerned that I will soon see the dark side of this lumbering monster called British Telecom... :~


                          Tenuous BT link alert ... my mother worked for them from 1978 (GPO) to the early 90s... remember Busby? :)


                          Faith. Believing in something you *know* isn't true.

                          D Offline
                          D Offline
                          David Wulff
                          wrote on last edited by
                          #12

                          Robert Edward Caldecott wrote: logged off every 2 hours is annoying to say the least For me it is every 2 hours off-peak (if I can actually maintain my connection for that long anyway, which is another matter all together), and every 40 mins or so on-peak. Robert Edward Caldecott wrote: but on the whole, I have had few connection problems There is emerging evidence that BT is singling out relative high-volume users like myself and restricting their access to BT's internet services further. I am certain I would be on sucha list. Robert Edward Caldecott wrote: Also, I thought dialup costs were suppossed to be coming DOWN, not up! (OK, the recent price increase was only a quid, but...). 1 quid now, 2 quid later. At the time of the price increase (the first of this month) they stated in their service e-mails something along the lines of "we will not make such changes regularly". Less than a month later they cut thier 16 hours a day of unlimited unmetered internet access per customer to 12. Are you willing to put a wager on next months service e-mail? What will it be this time - a price increase or an additional service restiction? Robert Edward Caldecott wrote: I am concerned that I will soon see the dark side of this lumbering monster called British Telecom... Search Google.com for "I hate BT". Ignoring my web site which appears on the first page of results (:-O) you will be busy reading for quite some time. Good luck. ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

                          1 Reply Last reply
                          0
                          • D David Wulff

                            In summary:- - they are the number one telecoms provider in the United Kingdom, and provide 90% + of the telecoms infrastructure. - they charge you one pound thirty pence an hour for using the internet, over a monthly period - they autoamtically cut you off after 40 minutes anbd 0 seconds during office hours. - they are never late taking the payment from your bank account but if you are even a day late responding to a service e-mail they will suspend your account. - they don't have a human customer support centre. - all staff from middle management upwards drive luxury sports cars and live in £200,000+ houses. - all customers complain through thier teeth to the company, and to Oftel, and get nothing. - they utlise illegal advertising practises, are convicted, and then get away with placing commas around the odd word or two. - they are called British Telecom. At least with BT I can be sure of a good screw at least five times a day. :mad: The service has become so damned bad this past week, I am gonna have to start counting the times I need to connect. What is the point in Oftel or Watchdog? Neither of them actually do anything. :mad: As I've said numerous times before -- "BT, suck on this". (David wiggles a certain frontal piece of his anatomy towards London). What I wouldn't do for a photo of the CEO wearing a tight leather suit screwing me up the arse. Oh wait a minute - he already is, along with the other nine hundred thousand of us who are unfortunate enough to not live in central London. :mad: ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

                            Richard DeemingR Offline
                            Richard DeemingR Offline
                            Richard Deeming
                            wrote on last edited by
                            #13

                            Don't forget, as they are quick to point out, "BT has no connection to BT OpenWorld". The fact that BT OpenWorld send out e-mails with the footer, "BTopenworld is the mass market internet access division of British Telecommunication plc", has nothing to do with it. They aren't conected, OK? "I'm not lying to you, sir, honestly, I'm not that sort of person." I've said it before, but it's worth repeating: What a cower of lying shunts. :mad: B astards T wats O bdurate P ernicious E gregious N auseating W ankers O bstinate R ip-off L ying D ecietful

                            "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

                            D 1 Reply Last reply
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                            • S Simon Walton

                              David Wulff wrote: Tiverton, Devon, the bastard son of the UK. Am I the only one who confuses Tiverton with Trivandrum? Simon I need your clothes, your boots, and your copy of VS.NET. Sonork ID 100.10024 I'm totally amazing at maths puzzles. Just try me. As long as the puzzle doesn't involve adding numbers I can usually get it.

                              N Offline
                              N Offline
                              Not Active
                              wrote on last edited by
                              #14

                              If it were Trivandrum then the sig would have to change. David Wulff - Native CPian

                              1 Reply Last reply
                              0
                              • Richard DeemingR Richard Deeming

                                Don't forget, as they are quick to point out, "BT has no connection to BT OpenWorld". The fact that BT OpenWorld send out e-mails with the footer, "BTopenworld is the mass market internet access division of British Telecommunication plc", has nothing to do with it. They aren't conected, OK? "I'm not lying to you, sir, honestly, I'm not that sort of person." I've said it before, but it's worth repeating: What a cower of lying shunts. :mad: B astards T wats O bdurate P ernicious E gregious N auseating W ankers O bstinate R ip-off L ying D ecietful

                                D Offline
                                D Offline
                                David Wulff
                                wrote on last edited by
                                #15

                                Richard_D wrote: B astards T wats O bdurate P ernicious E gregious N auseating W ankers O bstinate R ip-off L ying D ecietful :laugh: ____________________ David Wulff hu·mour Pronunciation Key (hymr) n. & v. Chiefly British Dave's Code Project Screensaver and Wallpaper page.

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