Can anybody suggest any other name for SLA?

[k_bhawna]

Hello, Can anybody suggest any other name for SLA. A service level agreement is a group's ( or a department's ) commitment to attain specified performance levels. It’s a quantifiable measure of a group's productivity and efficiency. We are having a intranet web tool and there is a requirement to update the name of the SLA tool to something else. Any guesses? Thanks & Regards

[eyeseetee]

I would put this post in the Lounge not this forum.

We are not a Code Charity