I do not firebloodytrucking believe it
-
If there was even a lowly BT technician within a block of me right now I swear I would gouge his fucking eyes out with this blunt pencil... I've got another one - "Your BTopenworld account usage - please read!" IMPORTANT NOTICE: YOUR BTOPENWORLD ACCOUNT IS IN BREACH OF OUR TERMS & CONDITIONS Dear Customer, As part of our ongoing service improvements, we regularly review usage levels on our network. YOUR ACCOUNT USAGE In a recent review, we noticed that your account has been connected for long periods of time - typically 12 hours or more in a day. Your computer may also be automatically redialling to connect to your account in your absence. Unfortunately, this type of usage breaches paragraph 10.3 of our Terms & Conditions. To review these, please go to http://www.btopenworld.com/helpnb/terms We are sorry to say that if your account continues to be used in this way, we reserve the right to terminate your account without further notice. This email is to let you know about the breach and ask you to change your usage. We want to keep you as a customer and would like to help you avoid having idle open connections to the internet. So here are some useful tips, which should help you use the internet more effectively. We suggest you: CONSIDER PASSWORD CHANGE It may be that your account is being used by people other than yourself. If you think this could be the case we strongly recommend that you change your password. To do this, please go to http://www.btopenworld.com/mybtopenworld CONSIDER 'ALWAYS ON' HIGH SPEED BROADBAND If you'd like access to an 'always on' internet connection, you may wish to consider upgrading to high speed BTopenworld Broadband Plug & Go. This may better suit your needs. It's up to ten times faster than a standard modem and uses your existing BT line without affecting your voice calls. Once set up, there are no extra charges above the monthly rental fee. To find out more, and check if it's available in your area, please go to http://www.btopenworld.com/broadband HELP If you have any questions about the above, please contact the BTopenworld team at http://www.btopenworld.com/helpnb. Please quote reference ATW072002 when replying. Thank you. Yours sincerely, BTopenworld team www.btopenworld.com Now this is what firetrucking makes me fucking mad: The period this warning covers is the period whilst I was on holiday in Cornwall - a period where my home computer was not even powered-up, let alone connected to the bloody Internet (based o
-
If there was even a lowly BT technician within a block of me right now I swear I would gouge his fucking eyes out with this blunt pencil... I've got another one - "Your BTopenworld account usage - please read!" IMPORTANT NOTICE: YOUR BTOPENWORLD ACCOUNT IS IN BREACH OF OUR TERMS & CONDITIONS Dear Customer, As part of our ongoing service improvements, we regularly review usage levels on our network. YOUR ACCOUNT USAGE In a recent review, we noticed that your account has been connected for long periods of time - typically 12 hours or more in a day. Your computer may also be automatically redialling to connect to your account in your absence. Unfortunately, this type of usage breaches paragraph 10.3 of our Terms & Conditions. To review these, please go to http://www.btopenworld.com/helpnb/terms We are sorry to say that if your account continues to be used in this way, we reserve the right to terminate your account without further notice. This email is to let you know about the breach and ask you to change your usage. We want to keep you as a customer and would like to help you avoid having idle open connections to the internet. So here are some useful tips, which should help you use the internet more effectively. We suggest you: CONSIDER PASSWORD CHANGE It may be that your account is being used by people other than yourself. If you think this could be the case we strongly recommend that you change your password. To do this, please go to http://www.btopenworld.com/mybtopenworld CONSIDER 'ALWAYS ON' HIGH SPEED BROADBAND If you'd like access to an 'always on' internet connection, you may wish to consider upgrading to high speed BTopenworld Broadband Plug & Go. This may better suit your needs. It's up to ten times faster than a standard modem and uses your existing BT line without affecting your voice calls. Once set up, there are no extra charges above the monthly rental fee. To find out more, and check if it's available in your area, please go to http://www.btopenworld.com/broadband HELP If you have any questions about the above, please contact the BTopenworld team at http://www.btopenworld.com/helpnb. Please quote reference ATW072002 when replying. Thank you. Yours sincerely, BTopenworld team www.btopenworld.com Now this is what firetrucking makes me fucking mad: The period this warning covers is the period whilst I was on holiday in Cornwall - a period where my home computer was not even powered-up, let alone connected to the bloody Internet (based o
What's so absolutely ludicrous here, is that they claim to have been able to identify your account usage as being outside the terms of the agreement, but can not identify you in the letter since the salutation is addressed to 'Dear Customer'. While there is no procedure available to challenge them on their claim, no one could possibly believe it, when the message is addressed as it was. Chris
-
If there was even a lowly BT technician within a block of me right now I swear I would gouge his fucking eyes out with this blunt pencil... I've got another one - "Your BTopenworld account usage - please read!" IMPORTANT NOTICE: YOUR BTOPENWORLD ACCOUNT IS IN BREACH OF OUR TERMS & CONDITIONS Dear Customer, As part of our ongoing service improvements, we regularly review usage levels on our network. YOUR ACCOUNT USAGE In a recent review, we noticed that your account has been connected for long periods of time - typically 12 hours or more in a day. Your computer may also be automatically redialling to connect to your account in your absence. Unfortunately, this type of usage breaches paragraph 10.3 of our Terms & Conditions. To review these, please go to http://www.btopenworld.com/helpnb/terms We are sorry to say that if your account continues to be used in this way, we reserve the right to terminate your account without further notice. This email is to let you know about the breach and ask you to change your usage. We want to keep you as a customer and would like to help you avoid having idle open connections to the internet. So here are some useful tips, which should help you use the internet more effectively. We suggest you: CONSIDER PASSWORD CHANGE It may be that your account is being used by people other than yourself. If you think this could be the case we strongly recommend that you change your password. To do this, please go to http://www.btopenworld.com/mybtopenworld CONSIDER 'ALWAYS ON' HIGH SPEED BROADBAND If you'd like access to an 'always on' internet connection, you may wish to consider upgrading to high speed BTopenworld Broadband Plug & Go. This may better suit your needs. It's up to ten times faster than a standard modem and uses your existing BT line without affecting your voice calls. Once set up, there are no extra charges above the monthly rental fee. To find out more, and check if it's available in your area, please go to http://www.btopenworld.com/broadband HELP If you have any questions about the above, please contact the BTopenworld team at http://www.btopenworld.com/helpnb. Please quote reference ATW072002 when replying. Thank you. Yours sincerely, BTopenworld team www.btopenworld.com Now this is what firetrucking makes me fucking mad: The period this warning covers is the period whilst I was on holiday in Cornwall - a period where my home computer was not even powered-up, let alone connected to the bloody Internet (based o
-
I'm glad you posted that. It makes me glad to live in the United States, where we have more than just one option for internet service. :-D Even if you win the rat race, you're still a rat.
Navin wrote: where we have more than just one option for internet service. That depends heavily on where you live. For instance, where I live, I can choose to give up my right arm and get satellite, or I can get AT&T Broadband cable. AT&T (in atlanta, at least) has the worst customer service ever. We've got AT&T broadband, and it was more than a nightmare to setup. I would have rather had DSL, but we are way too far away from the box to get anything better that IDSL. My parents are in roughly the same situation, and they choose no internet access at all because they don't feel like putting up with AT&T. In fact, the AT&T setup technician tried to tell me that my LAN I setup (cable modem-> wireless router -> wireless cards in all PC's) wouldn't work unless I paid to have AT&T LAN setup or something like that. What a crock of garbage. Like'd I'd spend $200 on a Wireless router without knowing how to set up a simple LAN correctly! -- Russell Morris "Have you gone mad Frink? Put down that science pole!"
-
What's so absolutely ludicrous here, is that they claim to have been able to identify your account usage as being outside the terms of the agreement, but can not identify you in the letter since the salutation is addressed to 'Dear Customer'. While there is no procedure available to challenge them on their claim, no one could possibly believe it, when the message is addressed as it was. Chris
Yeah. Note the reference too ("ATW072002"). I read that as "Anytime Warning July 2002" - I guess this is a mass mailed stunt to get you to switch to broadband.
David Wulff http://www.davidwulff.co.uk
Listening to quiet music can seriously damage your credability.
-
I'm glad you posted that. It makes me glad to live in the United States, where we have more than just one option for internet service. :-D Even if you win the rat race, you're still a rat.
Well service-wise I could go with any of a hundred or more companies, but the infrastructure for a vast part of the country is owned and operated by BT, so in the end everything goes through them.
David Wulff http://www.davidwulff.co.uk
Listening to quiet music can seriously damage your credability.