Odd ClickOnce Issue
-
Hey guys, I have an application which has hundreds of succesfull downloads a month using the ClickOnce technology. I received an angry mail from a user who is unable to download the application. I have copied the message he recieves at the bottom of this post. I don't understand why the download paths are all messed up during his download. Instead of searching for the files on our website the installation seems to be looking for the files locally.... Why is that? I repeat we have hundreds of users that are downloading with no problem. I started to think that maybe this was a competitor that was just trying to drive me insane!!! PLATFORM VERSION INFO Windows : 5.1.2600.131072 (Win32NT) Common Language Runtime : 2.0.50727.42 System.Deployment.dll : 2.0.50727.42 (RTM.050727-4200) mscorwks.dll : 2.0.50727.42 (RTM.050727-4200) dfdll.dll : 2.0.50727.42 (RTM.050727-4200) dfshim.dll : 2.0.50727.42 (RTM.050727-4200) SOURCES Deployment url : file:///C:/Documents%20and%20Settings/Jon/Desktop/ExampleApplication.applicat ion IDENTITIES Deployment Identity : ExampleApplication.application, Version=2.1.3.7, Culture=neutral, PublicKeyToken=3a0d09breeh853e7, processorArchitecture=msil APPLICATION SUMMARY * Installable application. ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. * Activation of C:\Documents and Settings\Jon\Desktop\ExampleApplication.application resulted in exception. Following failure messages were detected: + Downloading file:///C:/Documents and Settings/Jon/Desktop/ExampleApplication_2_1_3_7/ExampleApplication.exe.manifest did not succeed. + Could not find a part of the path 'C:\Documents and Settings\Jon\Desktop\ExampleApplication_2_1_3_7\ExampleApplication.exe.manifest' . + Could not find a part of the path 'C:\Documents and Settings\Jon\Desktop\ExampleApplication_2_1_3_7\ExampleApplication.exe.manifest' . + Could not find a part of the path 'C:\Documents and Settings\Jon\Desktop\ExampleApplication_2_1_3_7\ExampleApplication.exe.manifest' . COMPONENT STORE TRANSACTION FAILURE SUMMARY
-
Hey guys, I have an application which has hundreds of succesfull downloads a month using the ClickOnce technology. I received an angry mail from a user who is unable to download the application. I have copied the message he recieves at the bottom of this post. I don't understand why the download paths are all messed up during his download. Instead of searching for the files on our website the installation seems to be looking for the files locally.... Why is that? I repeat we have hundreds of users that are downloading with no problem. I started to think that maybe this was a competitor that was just trying to drive me insane!!! PLATFORM VERSION INFO Windows : 5.1.2600.131072 (Win32NT) Common Language Runtime : 2.0.50727.42 System.Deployment.dll : 2.0.50727.42 (RTM.050727-4200) mscorwks.dll : 2.0.50727.42 (RTM.050727-4200) dfdll.dll : 2.0.50727.42 (RTM.050727-4200) dfshim.dll : 2.0.50727.42 (RTM.050727-4200) SOURCES Deployment url : file:///C:/Documents%20and%20Settings/Jon/Desktop/ExampleApplication.applicat ion IDENTITIES Deployment Identity : ExampleApplication.application, Version=2.1.3.7, Culture=neutral, PublicKeyToken=3a0d09breeh853e7, processorArchitecture=msil APPLICATION SUMMARY * Installable application. ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. * Activation of C:\Documents and Settings\Jon\Desktop\ExampleApplication.application resulted in exception. Following failure messages were detected: + Downloading file:///C:/Documents and Settings/Jon/Desktop/ExampleApplication_2_1_3_7/ExampleApplication.exe.manifest did not succeed. + Could not find a part of the path 'C:\Documents and Settings\Jon\Desktop\ExampleApplication_2_1_3_7\ExampleApplication.exe.manifest' . + Could not find a part of the path 'C:\Documents and Settings\Jon\Desktop\ExampleApplication_2_1_3_7\ExampleApplication.exe.manifest' . + Could not find a part of the path 'C:\Documents and Settings\Jon\Desktop\ExampleApplication_2_1_3_7\ExampleApplication.exe.manifest' . COMPONENT STORE TRANSACTION FAILURE SUMMARY
-
Hey guys, I have an application which has hundreds of succesfull downloads a month using the ClickOnce technology. I received an angry mail from a user who is unable to download the application. I have copied the message he recieves at the bottom of this post. I don't understand why the download paths are all messed up during his download. Instead of searching for the files on our website the installation seems to be looking for the files locally.... Why is that? I repeat we have hundreds of users that are downloading with no problem. I started to think that maybe this was a competitor that was just trying to drive me insane!!! PLATFORM VERSION INFO Windows : 5.1.2600.131072 (Win32NT) Common Language Runtime : 2.0.50727.42 System.Deployment.dll : 2.0.50727.42 (RTM.050727-4200) mscorwks.dll : 2.0.50727.42 (RTM.050727-4200) dfdll.dll : 2.0.50727.42 (RTM.050727-4200) dfshim.dll : 2.0.50727.42 (RTM.050727-4200) SOURCES Deployment url : file:///C:/Documents%20and%20Settings/Jon/Desktop/ExampleApplication.applicat ion IDENTITIES Deployment Identity : ExampleApplication.application, Version=2.1.3.7, Culture=neutral, PublicKeyToken=3a0d09breeh853e7, processorArchitecture=msil APPLICATION SUMMARY * Installable application. ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. * Activation of C:\Documents and Settings\Jon\Desktop\ExampleApplication.application resulted in exception. Following failure messages were detected: + Downloading file:///C:/Documents and Settings/Jon/Desktop/ExampleApplication_2_1_3_7/ExampleApplication.exe.manifest did not succeed. + Could not find a part of the path 'C:\Documents and Settings\Jon\Desktop\ExampleApplication_2_1_3_7\ExampleApplication.exe.manifest' . + Could not find a part of the path 'C:\Documents and Settings\Jon\Desktop\ExampleApplication_2_1_3_7\ExampleApplication.exe.manifest' . + Could not find a part of the path 'C:\Documents and Settings\Jon\Desktop\ExampleApplication_2_1_3_7\ExampleApplication.exe.manifest' . COMPONENT STORE TRANSACTION FAILURE SUMMARY
(Yeah, this forum is good enough). I've never seen it before, but my best guess is that the user is somehow downloading the .application file to his desktop rather than letting it be handled directly by the clickonce installer. This could happen in several ways. If he's using firefox he'll need the firefox clickonce plugin to allow ff to correctly handle clickonce installs. Or the file types could be screwed up, causing IE/FF to incorrectly handle the file and download it rather than run it. I'd go through the standard base of answers first. Clear the cache. Restart the browser, etc. If that doesn't fix it, try arranging to remote into his PC to watch him download it. See if he does anything stupid like right click->download rather than just running it. (You can use services like LogMeIn[^] or GoToMyPc[^] to do this.
Simon
-
(Yeah, this forum is good enough). I've never seen it before, but my best guess is that the user is somehow downloading the .application file to his desktop rather than letting it be handled directly by the clickonce installer. This could happen in several ways. If he's using firefox he'll need the firefox clickonce plugin to allow ff to correctly handle clickonce installs. Or the file types could be screwed up, causing IE/FF to incorrectly handle the file and download it rather than run it. I'd go through the standard base of answers first. Clear the cache. Restart the browser, etc. If that doesn't fix it, try arranging to remote into his PC to watch him download it. See if he does anything stupid like right click->download rather than just running it. (You can use services like LogMeIn[^] or GoToMyPc[^] to do this.
Simon
I asked the user to set internet explorer as his default navigator instead of firefox and he was finally able to run it correctly. There is something that I just don't understand though... I have tried reproducing the problem by installing firefox and setting it as the default browser and this doesn't happen to me. I don't have FFClickOnce installed there... So why does the error not occur? Also, I have many users that use firefox and don't have the problem.. 1. Why do some users with firefox encounter the problem and others don't??? 2. Is there a complete recommended solution that is user-friendly? 3. Does upgrading to Visual Studio 2008 solve the problem? If it does do I have to upgrade to the .net framework 3.5 or can I use .net framework 2.0 with VS2008 to solve the problem?
-
I asked the user to set internet explorer as his default navigator instead of firefox and he was finally able to run it correctly. There is something that I just don't understand though... I have tried reproducing the problem by installing firefox and setting it as the default browser and this doesn't happen to me. I don't have FFClickOnce installed there... So why does the error not occur? Also, I have many users that use firefox and don't have the problem.. 1. Why do some users with firefox encounter the problem and others don't??? 2. Is there a complete recommended solution that is user-friendly? 3. Does upgrading to Visual Studio 2008 solve the problem? If it does do I have to upgrade to the .net framework 3.5 or can I use .net framework 2.0 with VS2008 to solve the problem?
1. Dunno. Different config maybe? Do you get many users with FF problems? Try to get sys info off of as many of them as you can and see if they all have a common factor, like maybe there is a clash with a plugin they are all using. 2. Dunno. Not until you figure out exactly what is causing the problem. 3. Very unlikely. VS 2008 / .net 3.5 still use the same CLR & clickonce framework. .net 3.0 & 3.5 is basically just a stack of extra libraries on top of .net 2.0. and vs2008 is just an updated GUI and new c# compiler. There is no change to the runtimes.
Simon