Hardware Question
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My son just built a new PC and he gets no video on the monitor. Fans, leds and such come on, just no video. He called the maker of the video card and they said it's the mother because if it was the video card the mother board would beep. Then he called the mother board company and they said it must be the CPU. What does everyone out there think? Motherboard or CPU? Everything is brand new.
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My son just built a new PC and he gets no video on the monitor. Fans, leds and such come on, just no video. He called the maker of the video card and they said it's the mother because if it was the video card the mother board would beep. Then he called the mother board company and they said it must be the CPU. What does everyone out there think? Motherboard or CPU? Everything is brand new.
If the mobo isn't beeping and has an internal speaker connected it could be either the board or the CPU. You can disconnect everything else (cards, ram, drives) and should get some sort of beep code. You should also check any status LEDs on the mobo. These can give info about problems. If you're not getting a beep, the failure has to be occurring very early in the boot process, or not starting to boot at ll. A post code reader[^] can be useful in the former case, or to try and figure out what the beep means with a bit more detail. I have the reader I linked, the only issue troubleshooting is that the documentation is written in very bad Engrish. If either the board or chip is completely dead there's no way to tell which without swapping with known good parts. $40 for an hour of troubleshooting at the local PC shop isn't a bad option if you don't have anything to swap with of your own.
It is a truth universally acknowledged that a zombie in possession of brains must be in want of more brains. -- Pride and Prejudice and Zombies
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If the mobo isn't beeping and has an internal speaker connected it could be either the board or the CPU. You can disconnect everything else (cards, ram, drives) and should get some sort of beep code. You should also check any status LEDs on the mobo. These can give info about problems. If you're not getting a beep, the failure has to be occurring very early in the boot process, or not starting to boot at ll. A post code reader[^] can be useful in the former case, or to try and figure out what the beep means with a bit more detail. I have the reader I linked, the only issue troubleshooting is that the documentation is written in very bad Engrish. If either the board or chip is completely dead there's no way to tell which without swapping with known good parts. $40 for an hour of troubleshooting at the local PC shop isn't a bad option if you don't have anything to swap with of your own.
It is a truth universally acknowledged that a zombie in possession of brains must be in want of more brains. -- Pride and Prejudice and Zombies
Yeah that's what we figured as well, I just figured I would ask and get a second opinion. I told him to call the place where he purchased everything and see what process he needs to follow for replacements since they are brand new. Thanks for the info.