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Possible SPAM filter issue

Scheduled Pinned Locked Moved Site Bugs / Suggestions
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  • L Lost User

    Ryan, Yes, I am having a wonderful time as well with this CP system. Last night I posted a message in reply to Mark in the SB1.0, the CP system decided that my post is to be "Not Publicly Visible". After some considerable while of inactivity (something like 20 minutes) by the CodeProject system, I decided to try to delete that posting and re-issue that posting. NOT the first time this has happened, as Maunder knows only too well - there is email correspondence with him that exists. The next thing is I get an email from CodeProject telling me that my account is closed accusing me and labelling me a SPAMMER. I looked at my CP profile page and saw that @PIEBALDconsult had marked the account as a SPAMMER. Frankly I am NOT amused and greatly offended. I fired off an email to our dear leader - @chris-maunder - copied to SB1.0 Administrator - @Gary-Kirkham - thus far I have not had a reply from either - too soon to expect a reply I suspect. I will not be re-applying to join SB1.0 with this account but I will await Maunder to re-open my account that was shut. If Maunder won't re-open that account, then my days of enjoyment with CodeProject will be at an end. Richard A. Abbott

    Z Offline
    Z Offline
    ZurdoDev
    wrote on last edited by
    #3

    I have seen quite a few people complain that the moderation queue is way too fatal. I'm guessing whatever your message was, piebaldConsult did not notice that it was in the Soapbox.

    R.Abbott wrote:

    then my days of enjoyment with CodeProject will be at an end.

    No, say it aint so. :thumbsdown:

    There are only 10 types of people in the world, those who understand binary and those who don't.

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    • Z ZurdoDev

      I have seen quite a few people complain that the moderation queue is way too fatal. I'm guessing whatever your message was, piebaldConsult did not notice that it was in the Soapbox.

      R.Abbott wrote:

      then my days of enjoyment with CodeProject will be at an end.

      No, say it aint so. :thumbsdown:

      There are only 10 types of people in the world, those who understand binary and those who don't.

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      L Offline
      Lost User
      wrote on last edited by
      #4

      Ryan, I am of the opinion that many of our CP Protectors have an itchy trigger finger. Of course I reserve the right to modify that statement if that proves to be incorrect. There is nothing in my postings that should give CodeProject any concerns.

      RyanDev wrote:

      No, say it aint so. :thumbsdown:

      Alas, at my age, I have no intentions of jumping through totally and completely unnecessary hoops.

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      • L Lost User

        Ryan, Yes, I am having a wonderful time as well with this CP system. Last night I posted a message in reply to Mark in the SB1.0, the CP system decided that my post is to be "Not Publicly Visible". After some considerable while of inactivity (something like 20 minutes) by the CodeProject system, I decided to try to delete that posting and re-issue that posting. NOT the first time this has happened, as Maunder knows only too well - there is email correspondence with him that exists. The next thing is I get an email from CodeProject telling me that my account is closed accusing me and labelling me a SPAMMER. I looked at my CP profile page and saw that @PIEBALDconsult had marked the account as a SPAMMER. Frankly I am NOT amused and greatly offended. I fired off an email to our dear leader - @chris-maunder - copied to SB1.0 Administrator - @Gary-Kirkham - thus far I have not had a reply from either - too soon to expect a reply I suspect. I will not be re-applying to join SB1.0 with this account but I will await Maunder to re-open my account that was shut. If Maunder won't re-open that account, then my days of enjoyment with CodeProject will be at an end. Richard A. Abbott

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        Chris Maunder
        wrote on last edited by
        #5

        I was nearly awake at 4AM to answer this - but not quite. There are two separate issues here. 1. Our spam filter was twitchy after we moved hosting providers. We think it's well on its way to learning better manners. However, it's not our spam filter that marks people as spammers, it's people who mark people as spammers. Our spam filter merely acts as a safety mechanism to stop the spam attacks that were debilitating. However, if someone marks a pending post as spam then it's their call, and people do make honest mistakes. 2. Our Protectors have the ability to close an account with one shot. We choose our protectors carefully and make it clear they need to be extremely careful. People make mistakes though. I don't know whether PIEBALDconsult closed your account by marking your pending message as spam, or by voting you a spammer directly (I can check, but it's a moot point given that I've already approached him directly) In the meantime your account as been re-instated.

        cheers Chris Maunder

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        • C Chris Maunder

          I was nearly awake at 4AM to answer this - but not quite. There are two separate issues here. 1. Our spam filter was twitchy after we moved hosting providers. We think it's well on its way to learning better manners. However, it's not our spam filter that marks people as spammers, it's people who mark people as spammers. Our spam filter merely acts as a safety mechanism to stop the spam attacks that were debilitating. However, if someone marks a pending post as spam then it's their call, and people do make honest mistakes. 2. Our Protectors have the ability to close an account with one shot. We choose our protectors carefully and make it clear they need to be extremely careful. People make mistakes though. I don't know whether PIEBALDconsult closed your account by marking your pending message as spam, or by voting you a spammer directly (I can check, but it's a moot point given that I've already approached him directly) In the meantime your account as been re-instated.

          cheers Chris Maunder

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          L Offline
          Lost User
          wrote on last edited by
          #6

          Chris Maunder wrote:

          In the meantime your account as been re-instated.

          That may or may not be the case. I cannot sign in using (latest versions of) Firefox, Google Chrome, or Opera on my Win8.1 Desktop and I can't sign-in on my Android mobile smartphone with Firefox browser. [edit] I think you got a few more problems ... 1. Mouse over my username for a previous posting, it states "No Active Code Project Member Found" 2. Clicking the message poster's link to an older posting takes me to a profile page with no history. 3. On that profile page, if you mouse-over the links on left (Members Profile, Messages posted, etc) it shows member No. 14596, click any of them ... 4. Profile page displayed is for a Brazilian Member No. Member 14596 with a user-id of @User-14418 That is not me, my member number is ... 1718109 So, problems not just not solved, but it looks to be a major headache for you ... :(

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          • L Lost User

            Chris Maunder wrote:

            In the meantime your account as been re-instated.

            That may or may not be the case. I cannot sign in using (latest versions of) Firefox, Google Chrome, or Opera on my Win8.1 Desktop and I can't sign-in on my Android mobile smartphone with Firefox browser. [edit] I think you got a few more problems ... 1. Mouse over my username for a previous posting, it states "No Active Code Project Member Found" 2. Clicking the message poster's link to an older posting takes me to a profile page with no history. 3. On that profile page, if you mouse-over the links on left (Members Profile, Messages posted, etc) it shows member No. 14596, click any of them ... 4. Profile page displayed is for a Brazilian Member No. Member 14596 with a user-id of @User-14418 That is not me, my member number is ... 1718109 So, problems not just not solved, but it looks to be a major headache for you ... :(

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            M Offline
            Matthew Dennis
            wrote on last edited by
            #7

            All but the first issue seem to be resolved, at least for me. I suspect we have a caching issue causing the "No Active Code Project Member Found" to be displayed. Chris has asked me to look into reduce the amount of destruction that results from rejecting a message in the Moderation Queue.

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            • L Lost User

              Ryan, Yes, I am having a wonderful time as well with this CP system. Last night I posted a message in reply to Mark in the SB1.0, the CP system decided that my post is to be "Not Publicly Visible". After some considerable while of inactivity (something like 20 minutes) by the CodeProject system, I decided to try to delete that posting and re-issue that posting. NOT the first time this has happened, as Maunder knows only too well - there is email correspondence with him that exists. The next thing is I get an email from CodeProject telling me that my account is closed accusing me and labelling me a SPAMMER. I looked at my CP profile page and saw that @PIEBALDconsult had marked the account as a SPAMMER. Frankly I am NOT amused and greatly offended. I fired off an email to our dear leader - @chris-maunder - copied to SB1.0 Administrator - @Gary-Kirkham - thus far I have not had a reply from either - too soon to expect a reply I suspect. I will not be re-applying to join SB1.0 with this account but I will await Maunder to re-open my account that was shut. If Maunder won't re-open that account, then my days of enjoyment with CodeProject will be at an end. Richard A. Abbott

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              PIEBALDconsult
              wrote on last edited by
              #8

              The moderation queue has been flagging some odd stuff lately. I try to give the benefit of the doubt, but there were a couple yesterday that I decided to go the other way on to see how it goes. Apparently that was the wrong tack. I'll go back to only whacking the most egregious offenders.

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              • M Matthew Dennis

                All but the first issue seem to be resolved, at least for me. I suspect we have a caching issue causing the "No Active Code Project Member Found" to be displayed. Chris has asked me to look into reduce the amount of destruction that results from rejecting a message in the Moderation Queue.

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                L Offline
                Lost User
                wrote on last edited by
                #9

                Sorry Matthew, still nothing working my end. Still same problems as the message you replied to (all of them).

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                • P PIEBALDconsult

                  The moderation queue has been flagging some odd stuff lately. I try to give the benefit of the doubt, but there were a couple yesterday that I decided to go the other way on to see how it goes. Apparently that was the wrong tack. I'll go back to only whacking the most egregious offenders.

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                  L Offline
                  Lost User
                  wrote on last edited by
                  #10

                  Soapbox 1.0 is a private members forum. You, as you know are not a member of that fine "private members forum". However, its only visibility to the outside world is "read only" for non-members, but that forum you would only find if you just happened to stumble over it (as in stubbing your toe) whilst hoovering behind the sofa. So really, there are not too many reasons for Site Protectors to moderate those messages destined for the private members forum at Soapbox 1.0, especially as the forum has its own Moderator / Administrator that can squash messages into oblivion, or to censor such messages if that is deemed appropriate. As you will see from, other messages in this thread, I am still experiencing problems with the site. To me, CP appears to be messed-up and broken ... Anyhow, thank you for being kind enough to explain what happened. {fixed typo]

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                  • P PIEBALDconsult

                    The moderation queue has been flagging some odd stuff lately. I try to give the benefit of the doubt, but there were a couple yesterday that I decided to go the other way on to see how it goes. Apparently that was the wrong tack. I'll go back to only whacking the most egregious offenders.

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                    G Offline
                    Gary Kirkham
                    wrote on last edited by
                    #11

                    As the admin of that particular forum, SB1.0, I see no need to have outside moderation. If there is an issue with posting, I will deal with it appropriately. Is there a way to disable flagging for SB1.0 such that it doesn't enter the site moderation queue? This may be a question for Chris.

                    Gary Kirkham Only in silence the word, only in dark the light, only in dying life: bright the hawk's flight on the empty sky.

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                    • G Gary Kirkham

                      As the admin of that particular forum, SB1.0, I see no need to have outside moderation. If there is an issue with posting, I will deal with it appropriately. Is there a way to disable flagging for SB1.0 such that it doesn't enter the site moderation queue? This may be a question for Chris.

                      Gary Kirkham Only in silence the word, only in dark the light, only in dying life: bright the hawk's flight on the empty sky.

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                      L Offline
                      Lost User
                      wrote on last edited by
                      #12

                      Still not working. I'm not at all convinced that CP can get my old account back. It's a ..... disaster (to put it politely). Anyhow, with this new account I have clicked SB1.0 Join Now button, so, you should get a request from me when you go into SB1.0 account. With MultiFox (a Firefox extension) I will periodically test if CP has managed to solve the problem without having to log out of this new account. See you next door as and when ...

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                      • M Matthew Dennis

                        All but the first issue seem to be resolved, at least for me. I suspect we have a caching issue causing the "No Active Code Project Member Found" to be displayed. Chris has asked me to look into reduce the amount of destruction that results from rejecting a message in the Moderation Queue.

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #13

                        IF CP does manage to resolve the problems - yes - problems as in many, let me know. I'm not at all convinced that CP will be able to rectify these issues. But I suggest you and Chris Maunder read the postings below from myself and Gary, and consider incorporating them into a probable solution ... So, still not working at all :(

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                        • L Lost User

                          Still not working. I'm not at all convinced that CP can get my old account back. It's a ..... disaster (to put it politely). Anyhow, with this new account I have clicked SB1.0 Join Now button, so, you should get a request from me when you go into SB1.0 account. With MultiFox (a Firefox extension) I will periodically test if CP has managed to solve the problem without having to log out of this new account. See you next door as and when ...

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                          M Offline
                          Matthew Dennis
                          wrote on last edited by
                          #14

                          Your account was reactivated, however your password may have been nuked (I'm not sure). Try requesting a new password. Also, try CTRL-F5 in your browser and/or delete the browser cache. Matthew

                          L 1 Reply Last reply
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                          • M Matthew Dennis

                            Your account was reactivated, however your password may have been nuked (I'm not sure). Try requesting a new password. Also, try CTRL-F5 in your browser and/or delete the browser cache. Matthew

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                            L Offline
                            Lost User
                            wrote on last edited by
                            #15

                            Well, it may well have been nuked. I have tried every trick in the book. But no! I did request a password reset earlier. but no email received from CP with temporary password, nothing received and nothing in the spam folder neither. But I will have another look [again] at ALL of my email accounts shortly. I will try to request a password reset again ... NOW ... http://www.codeproject.com/script/Membership/SendPassword.aspx?rp=http%3a%2f%2fwww.codeproject.com%2fLounge.aspx[^] gives me ... [quote] Unable to find your information. Can you please check the email or display name and try again? If in doubt refer to the original membership email that was sent to you when you joined. Click here to return to your previous page. [/quote] In case you are confused, that is for the orinal account with my gmail.com login

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                            • L Lost User

                              Well, it may well have been nuked. I have tried every trick in the book. But no! I did request a password reset earlier. but no email received from CP with temporary password, nothing received and nothing in the spam folder neither. But I will have another look [again] at ALL of my email accounts shortly. I will try to request a password reset again ... NOW ... http://www.codeproject.com/script/Membership/SendPassword.aspx?rp=http%3a%2f%2fwww.codeproject.com%2fLounge.aspx[^] gives me ... [quote] Unable to find your information. Can you please check the email or display name and try again? If in doubt refer to the original membership email that was sent to you when you joined. Click here to return to your previous page. [/quote] In case you are confused, that is for the orinal account with my gmail.com login

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                              M Offline
                              Matthew Dennis
                              wrote on last edited by
                              #16

                              try to login again. I think we checked the box to activate the account, but didn't click save. My bad.

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                              • M Matthew Dennis

                                try to login again. I think we checked the box to activate the account, but didn't click save. My bad.

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                                Lost User
                                wrote on last edited by
                                #17

                                Thank you Matthew. Just tried, all seems OK now :)

                                1 Reply Last reply
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                                • G Gary Kirkham

                                  As the admin of that particular forum, SB1.0, I see no need to have outside moderation. If there is an issue with posting, I will deal with it appropriately. Is there a way to disable flagging for SB1.0 such that it doesn't enter the site moderation queue? This may be a question for Chris.

                                  Gary Kirkham Only in silence the word, only in dark the light, only in dying life: bright the hawk's flight on the empty sky.

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                                  PIEBALDconsult
                                  wrote on last edited by
                                  #18

                                  Personally, I'd be much happier never seeing that dreck.

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                                  • P PIEBALDconsult

                                    Personally, I'd be much happier never seeing that dreck.

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                                    Lost User
                                    wrote on last edited by
                                    #19

                                    Simple solution ... If it is marked as destined for the PRIVATE MEMBERS FORUM of SoapBox1.0 then allow it easy unhindered progress. In that forum we discuss a whole variety of subject matter that is [usually] not relevant and not approppriate for ANY other forum in any other part of the CodeProject empire. And as it is a private members forum, what is discussed there is by definition - private - and should not never ever be moderated by those who have neither any interest in that forum or by those who are easily offended by either subject matter or by its contents, and those who are not actually members of that private members forum. The private members forum has its own Administrator/Moderator. They ensure that general CodeProject rules are followed. They ensure that the content is not potentially an affront to Canadian Law, to the best of their understanding of Canadian Law. They are most able to squash into oblivion any posting or any whole or partial thread in its entirety and to censor any posting. They are also able to discipline any members in a variety of ways to ensure proper conduct. I should know, I was the Administrator/Moderator until I passed on the baton, by transparent and democratic election, to the present official. Thank you :)

                                    P C 2 Replies Last reply
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                                    • L Lost User

                                      Simple solution ... If it is marked as destined for the PRIVATE MEMBERS FORUM of SoapBox1.0 then allow it easy unhindered progress. In that forum we discuss a whole variety of subject matter that is [usually] not relevant and not approppriate for ANY other forum in any other part of the CodeProject empire. And as it is a private members forum, what is discussed there is by definition - private - and should not never ever be moderated by those who have neither any interest in that forum or by those who are easily offended by either subject matter or by its contents, and those who are not actually members of that private members forum. The private members forum has its own Administrator/Moderator. They ensure that general CodeProject rules are followed. They ensure that the content is not potentially an affront to Canadian Law, to the best of their understanding of Canadian Law. They are most able to squash into oblivion any posting or any whole or partial thread in its entirety and to censor any posting. They are also able to discipline any members in a variety of ways to ensure proper conduct. I should know, I was the Administrator/Moderator until I passed on the baton, by transparent and democratic election, to the present official. Thank you :)

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                                      P Offline
                                      PIEBALDconsult
                                      wrote on last edited by
                                      #20

                                      Richard A. Abbott wrote:

                                      PRIVATE MEMBERS FORUM

                                      There is no such thing. Or certainly I would never see it.

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                                      • L Lost User

                                        Simple solution ... If it is marked as destined for the PRIVATE MEMBERS FORUM of SoapBox1.0 then allow it easy unhindered progress. In that forum we discuss a whole variety of subject matter that is [usually] not relevant and not approppriate for ANY other forum in any other part of the CodeProject empire. And as it is a private members forum, what is discussed there is by definition - private - and should not never ever be moderated by those who have neither any interest in that forum or by those who are easily offended by either subject matter or by its contents, and those who are not actually members of that private members forum. The private members forum has its own Administrator/Moderator. They ensure that general CodeProject rules are followed. They ensure that the content is not potentially an affront to Canadian Law, to the best of their understanding of Canadian Law. They are most able to squash into oblivion any posting or any whole or partial thread in its entirety and to censor any posting. They are also able to discipline any members in a variety of ways to ensure proper conduct. I should know, I was the Administrator/Moderator until I passed on the baton, by transparent and democratic election, to the present official. Thank you :)

                                        C Offline
                                        C Offline
                                        Chris Maunder
                                        wrote on last edited by
                                        #21

                                        We don't moderate private forums, Richard, we protect against SPAM. Our spam detector was definitely out of sorts after the move but that has been rectified. the ferocity of the system's reaction to spam reports has also been turned down several notches, so far less chance that your account will be disabled (not nuked) should you post a message inadvertently marked as spam. With respect to protecting forums, private or not, we have seen instances were seemingly innocent members have spammed, or their accounts compromised and spam posted. If we could definitively say that no members of a private forum will spam then our job would be easier, but that's not an assumption I'm willing to make. You wrote "If CP does manage to resolve the problems - yes - problems as in many, let me know. I'm not at all convinced that CP will be able to rectify these issues" Can I assume at this point that your issues are now fixed? - your account was reinstated. The new account[^] you setup after your account was disabled is still around. Do you want me to remove it? - you mentioned that links from your http://www.codeproject.com/script/Membership/View.aspx?mid=1718109 were going to a different member. I don't see that happening at the moment. Anything else broken or is everything working to your satisfaction at this point?

                                        cheers Chris Maunder

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                                        • C Chris Maunder

                                          We don't moderate private forums, Richard, we protect against SPAM. Our spam detector was definitely out of sorts after the move but that has been rectified. the ferocity of the system's reaction to spam reports has also been turned down several notches, so far less chance that your account will be disabled (not nuked) should you post a message inadvertently marked as spam. With respect to protecting forums, private or not, we have seen instances were seemingly innocent members have spammed, or their accounts compromised and spam posted. If we could definitively say that no members of a private forum will spam then our job would be easier, but that's not an assumption I'm willing to make. You wrote "If CP does manage to resolve the problems - yes - problems as in many, let me know. I'm not at all convinced that CP will be able to rectify these issues" Can I assume at this point that your issues are now fixed? - your account was reinstated. The new account[^] you setup after your account was disabled is still around. Do you want me to remove it? - you mentioned that links from your http://www.codeproject.com/script/Membership/View.aspx?mid=1718109 were going to a different member. I don't see that happening at the moment. Anything else broken or is everything working to your satisfaction at this point?

                                          cheers Chris Maunder

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                                          L Offline
                                          Lost User
                                          wrote on last edited by
                                          #22

                                          Chris, At this moment in time, the old account is working so the new account can indeed be removed. It was only ever to be temporary. Regarding the spam filter, occasionally messages still gets stuck in the queue. I wonder if the SoapBox1.0 destined messages can be allowed to skip that anti-spam check. I'm sure that anything posted into the Soapbox1.0 forum that shouldn't be there will be squashed into non-existence by the SB1.0 Admin/Moderator.

                                          Chris Maunder wrote:

                                          Anything else broken or is everything working to your satisfaction at this point?

                                          So far so good. However ... Regarding the members of SB1.0, it is always possible that they may wish to make comments or observations regarding this question, they may even wish to have a wish list of further priviledges. Perhaps you might like to make a general posting, either, or via our Admin/Moderator into SB1.0 to get a greater feeling of SB1.0 member views and also to enquire what members would like to see for future developmen of the forum, it might be greeted with ideas for your consideration. An example of a further priviledge might be permitting images or even snippets of a webpage (or PDF filetype) limited to "x" characters or "y" paragraphs from that webpage with a "read more" link to the external website delivered within a AJAX accordion control. Of course I appreciate there may well be legal issues in displaying such content, and this will require a more active Admin/Moderator to quickly squash that which should not appear except by means of a hyperlink to an external resource.

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