Flagged for Spam?
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In the last few weeks I have had a few message postings flagged as "spam" - in every case I have no idea as to why? These have been in the Lounge, and I didn't see that I used anything inflammatory or self-marketing or anything else like that. Moreover, I have no idea what happened to these messages. They were placed "in the moderation queue pending approval" - but it would be nice to know a) whether or not they were approved, and b) if not approved, why not? Some sort of follow-up message as to why such a message is spam, and its final disposition would be nice to know. Thanks...
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In the last few weeks I have had a few message postings flagged as "spam" - in every case I have no idea as to why? These have been in the Lounge, and I didn't see that I used anything inflammatory or self-marketing or anything else like that. Moreover, I have no idea what happened to these messages. They were placed "in the moderation queue pending approval" - but it would be nice to know a) whether or not they were approved, and b) if not approved, why not? Some sort of follow-up message as to why such a message is spam, and its final disposition would be nice to know. Thanks...
Generally speaking, you'll know if the message was not published because it was considered spam, because your account will be closed very shortly after! Since this clearly hasn't happened, I'd hazard a guess that they were let through...:laugh: And to be honest, it wouldn't be a good idea to let anyone why those message went moderation, or why it was rejected as spammers could easily use that information to get their next message through. We really don't want that! You have several messages posted in the lounge over the last couple of weeks, so I'd guess they all got through. The spam system is heuristic: it learns from what messages are and aren't considered spam, so it's not always obvious why it went to moderation even when we look at the specific terms it flagged - but it should learn what terms that it flags as "probably spam" are innocuous over time. I know that doesn't help you, but it really is a vital system and under normal circumstances the moderation delay is a couple of minutes so it shouldn't inconvenience anyone too much.
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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Generally speaking, you'll know if the message was not published because it was considered spam, because your account will be closed very shortly after! Since this clearly hasn't happened, I'd hazard a guess that they were let through...:laugh: And to be honest, it wouldn't be a good idea to let anyone why those message went moderation, or why it was rejected as spammers could easily use that information to get their next message through. We really don't want that! You have several messages posted in the lounge over the last couple of weeks, so I'd guess they all got through. The spam system is heuristic: it learns from what messages are and aren't considered spam, so it's not always obvious why it went to moderation even when we look at the specific terms it flagged - but it should learn what terms that it flags as "probably spam" are innocuous over time. I know that doesn't help you, but it really is a vital system and under normal circumstances the moderation delay is a couple of minutes so it shouldn't inconvenience anyone too much.
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
Thanks for the response, and I totally understand. But perhaps it makes sense to auto-generate a message (similar to what is initially sent when flagged as spam) to indicate a message was accepted and not punted as spam. At least then a person who does send a valid (non-spam) message knows if his message was posted. Anyways, thanks again for dealing with this :)
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Thanks for the response, and I totally understand. But perhaps it makes sense to auto-generate a message (similar to what is initially sent when flagged as spam) to indicate a message was accepted and not punted as spam. At least then a person who does send a valid (non-spam) message knows if his message was posted. Anyways, thanks again for dealing with this :)
That sounds like it might be a good idea - a message to say "sorry for the delay, it's posted now". @Chris-Maunder What do you think?
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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Thanks for the response, and I totally understand. But perhaps it makes sense to auto-generate a message (similar to what is initially sent when flagged as spam) to indicate a message was accepted and not punted as spam. At least then a person who does send a valid (non-spam) message knows if his message was posted. Anyways, thanks again for dealing with this :)
Apparently there's a safe list - approach Chris to be asked to put on it and given your near 10 years experience I'm sure he will oblige.
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Apparently there's a safe list - approach Chris to be asked to put on it and given your near 10 years experience I'm sure he will oblige.
No, no safe list. A safe algorithm, though. Of sorts.
cheers Chris Maunder
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In the last few weeks I have had a few message postings flagged as "spam" - in every case I have no idea as to why? These have been in the Lounge, and I didn't see that I used anything inflammatory or self-marketing or anything else like that. Moreover, I have no idea what happened to these messages. They were placed "in the moderation queue pending approval" - but it would be nice to know a) whether or not they were approved, and b) if not approved, why not? Some sort of follow-up message as to why such a message is spam, and its final disposition would be nice to know. Thanks...
In my experience, the "AI" considers almost anything with a "proper name" and / or an acronym, in the middle of a sentence, as "spam"; regardless of who posted it. Considering how "complex" it must be to deal with this case, I do not see a solution forthcoming.
