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  4. Why the biography I've published is missing from my profile ?

Why the biography I've published is missing from my profile ?

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  • Richard DeemingR Richard Deeming

    I'm not staff, so I don't have access to monitor your activity or help you secure your account. :) If you suspect someone else has logged in to your account, you should probably change your password. I haven't seen the link to see which devices I'm logged in from yet. Does it have the option to log out all other sessions?


    "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

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    Arthur V Ratz
    wrote on last edited by
    #9

    Sorry for giving this question, but I've already changed the password for my account the number of times, but useless. Also, I've many times logged out all other sessions, but they still reappear. I don't know what to do at this point. :)

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    • Richard DeemingR Richard Deeming

      I'm not staff, so I don't have access to monitor your activity or help you secure your account. :) If you suspect someone else has logged in to your account, you should probably change your password. I haven't seen the link to see which devices I'm logged in from yet. Does it have the option to log out all other sessions?


      "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

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      Arthur V Ratz
      wrote on last edited by
      #10

      And also, can you tell the stuff about this problem and my question ? :)

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      • A Arthur V Ratz

        Dear Colleagues, Today I've visited my professional profile page and noticed that the biography I've posted is missing from my profile. Recently, I've made no change to my biography, but the biography passage I've posted suddenly disappeared from my profiles page. Can you help me out to correct this ? Thanks a lot in advance. :)

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        Matthew Dennis
        wrote on last edited by
        #11

        I've looked at your account and can't see anything strange. Earlier today we had a number of errors on our caching server that might have resulted in your data being misread. Since you have 'fixed' your biography, I can't determine if it was a database or a caching issue. If it happens again, please let us know and let us check it out before you do anything. Thanks, Matthew

        "Time flies like an arrow. Fruit flies like a banana."

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        • M Matthew Dennis

          I've looked at your account and can't see anything strange. Earlier today we had a number of errors on our caching server that might have resulted in your data being misread. Since you have 'fixed' your biography, I can't determine if it was a database or a caching issue. If it happens again, please let us know and let us check it out before you do anything. Thanks, Matthew

          "Time flies like an arrow. Fruit flies like a banana."

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          Nelek
          wrote on last edited by
          #12

          Matthew Dennis wrote:

          If it happens again, please let us know, be patient and let us check it out before you do anything.

          FTFY :-D

          M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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          • A Arthur V Ratz

            Can anyone help me out with this problem ? I still have not received any replies from CodeProject's Team. As far as I know, it's already 11:46 in Toronto, but no one has replied. :)

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            Lost User
            wrote on last edited by
            #13

            Do you have any idea how many problems the CodeProject staff have to work on at any one time? Please learn some patience, your problems are no more important than anyone else's. And this one in particular is hardly a show stopper.

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            • L Lost User

              Do you have any idea how many problems the CodeProject staff have to work on at any one time? Please learn some patience, your problems are no more important than anyone else's. And this one in particular is hardly a show stopper.

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              Arthur V Ratz
              wrote on last edited by
              #14

              Thanks for clarification, I'm very sorry for speeding up the problem resolution process. Next time, I will patiently waiting for the problem to be resolved. :)

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              • L Lost User

                Do you have any idea how many problems the CodeProject staff have to work on at any one time? Please learn some patience, your problems are no more important than anyone else's. And this one in particular is hardly a show stopper.

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                L Offline
                Lost User
                wrote on last edited by
                #15

                Fortunately, this site is not involved in a production process :)

                It does not solve my Problem, but it answers my question

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                • A Arthur V Ratz

                  Thank you very much for your reply, but I've updated the same biography text after I've encountered that it was missing from my profile. And, also, at the present moment, I see that someone has logged onto my profile from a different device. Also, if you've monitored my own activity, you would notice that the time-zone for my profile changes to UTC+2 Jerusalem every time I set the correct time zone. It means that someone else is currently logged on my profile and manually changes the time-zone and other preferences. Specifically, I'm so much afraid that my account will be unlawfully deleted by someone else who's presently logged in. I've sent two e-mail messages to Chris Maunder and Sean Ewington with my question about account security issues, but have not received any replies yet. Can you help me out to protect and secure my account at CodeProject I so much treasure. I'd kindly so much appreciate. :)

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                  Chris Maunder
                  wrote on last edited by
                  #16

                  We've discussed this offline (and apologies for the late response - I was up north saying Hi to the bears and deer flies). However, the timezone thing warrants some explanation: Each time you start a new session we look at your current timezone as reported by your browser and update your settings automatically. Our timezone detection is really only a GMT offset detection so a single offset value (in hrs:mins) corresponds to multiple timezones, and we try and pick the one most likely to be correct. Obviously it's hit and miss. As long as the timezone offset is correct there's no problem.

                  cheers Chris Maunder

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                  • C Chris Maunder

                    We've discussed this offline (and apologies for the late response - I was up north saying Hi to the bears and deer flies). However, the timezone thing warrants some explanation: Each time you start a new session we look at your current timezone as reported by your browser and update your settings automatically. Our timezone detection is really only a GMT offset detection so a single offset value (in hrs:mins) corresponds to multiple timezones, and we try and pick the one most likely to be correct. Obviously it's hit and miss. As long as the timezone offset is correct there's no problem.

                    cheers Chris Maunder

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                    Arthur V Ratz
                    wrote on last edited by
                    #17

                    Thank you very much for your detailed answer to my question and clarification. :)

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                    • C Chris Maunder

                      We've discussed this offline (and apologies for the late response - I was up north saying Hi to the bears and deer flies). However, the timezone thing warrants some explanation: Each time you start a new session we look at your current timezone as reported by your browser and update your settings automatically. Our timezone detection is really only a GMT offset detection so a single offset value (in hrs:mins) corresponds to multiple timezones, and we try and pick the one most likely to be correct. Obviously it's hit and miss. As long as the timezone offset is correct there's no problem.

                      cheers Chris Maunder

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                      A Offline
                      Arthur V Ratz
                      wrote on last edited by
                      #18

                      The problem is being resolved, at this point. :) Thanks a lot over again. My very kind appreciation. :)

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