Are you for real??:suss: :suss: Anyway, The name you should use is the user name you have been set up by your network admin or ISP provider. If you have more than one aliase then you need to contact your network admin. otherwise the name is the whole string "Darko.Hadzija" As for the password, it is your email password , it is not your computer password. The password is generated for you by the network admin. Be strong and contact your network admin! Most network Admin are friendly (Insert comment here) It also helps if you specified what is the "app monitoring incoming mail" you are using cheers Alfadhly