I am not a coder, just a person that doesn't know where to turn. I was downloading some software, and a virus encrypted all my files. I can't read any of my files, and don't know where to turn. the virus sends me to a web site where I have to pay to take the encrypting off. this is like kidnapping my files for ransom. can anyone point me to some software that would take away the encrypting. I am so frustrated that I don't know what to do. please send any information to xxxxxxxxxxxxx@msn.com. anything is greatly appreciated....
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User 11388068
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