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iTunes aaaahhhh

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  • D Offline
    D Offline
    David Cunningham
    wrote on last edited by
    #1

    My letter to iTunes (sorry I'm venting): Holy smokes guys, what's up? I'm sitting here with my 8 year old daughter trying to 'quickly' download swinging on a star so she can hear the lyrics. What a frigging experience, I'm so disappointed. So I fire up the copy of iTunes I installed when I got my iPod, go to the store and search for the song and voila it comes up, nice. I click on BUY and then am asked to recall my "Apple login ID" or whatever, man I can't recall that, but my credit card is in my hand... no dice though, I have to find my account. I do the find my account thing... and then I do the find the password thing... and then I'm told: Hey you have to buy from the Canadian store. Ok, you couldn't have told me that at the beginning along with just allowing me to put in a credit card #? Ok, fine. I do the Canadian search, which btw finds *exactly* the same song (which makes me wonder why *you* couldn't have done that). I click buy again, and it tells me that, oh, geez, you have version 6.1.x, and now we have a shiny new version 7.x.x. or whatever, and so before we can let you buy a song that will certainly work with the version you have, you have to upgrade. Great, just what I wanted. I do it though, 'cause my daughter wants to hear the song and well, I try to be a good Dad. 21Mb later (FFS - it's an upgrade right - not an operating system) I go through the install, close the open version of 6.x.x after being prompted (which you could have done too) and well your installer chokes on installing Quicktime 7 (which I didn't want or need). So, now it appears I'm DOA. I don't have V6, I don't have V7, my daughter's not hearing 'swinging on a star' and you don't have my money. What exactly are you guys thinking? This is supposed to be the *easy* way to legitimately buy music. I think you can do much, much, much better than this. Seriously. Decouple your dependencies, think about the customer, not your platform and get your thumbs out of your butts. And, in the end to add the ultimate insult to injury, I had to spend a good 3 or 4 minutes looking for your feedback page to post this message. In the end I had to Google for it, because it was not obvious (at all) how to find it through your navigation system. Do you have any idea where I can get a copy of "swinging on a star" for my daughter to hear btw? I know Future Shop has a service, maybe I'll try that and let you know how it works out. David Cunningham David

    M K D B G 7 Replies Last reply
    0
    • D David Cunningham

      My letter to iTunes (sorry I'm venting): Holy smokes guys, what's up? I'm sitting here with my 8 year old daughter trying to 'quickly' download swinging on a star so she can hear the lyrics. What a frigging experience, I'm so disappointed. So I fire up the copy of iTunes I installed when I got my iPod, go to the store and search for the song and voila it comes up, nice. I click on BUY and then am asked to recall my "Apple login ID" or whatever, man I can't recall that, but my credit card is in my hand... no dice though, I have to find my account. I do the find my account thing... and then I do the find the password thing... and then I'm told: Hey you have to buy from the Canadian store. Ok, you couldn't have told me that at the beginning along with just allowing me to put in a credit card #? Ok, fine. I do the Canadian search, which btw finds *exactly* the same song (which makes me wonder why *you* couldn't have done that). I click buy again, and it tells me that, oh, geez, you have version 6.1.x, and now we have a shiny new version 7.x.x. or whatever, and so before we can let you buy a song that will certainly work with the version you have, you have to upgrade. Great, just what I wanted. I do it though, 'cause my daughter wants to hear the song and well, I try to be a good Dad. 21Mb later (FFS - it's an upgrade right - not an operating system) I go through the install, close the open version of 6.x.x after being prompted (which you could have done too) and well your installer chokes on installing Quicktime 7 (which I didn't want or need). So, now it appears I'm DOA. I don't have V6, I don't have V7, my daughter's not hearing 'swinging on a star' and you don't have my money. What exactly are you guys thinking? This is supposed to be the *easy* way to legitimately buy music. I think you can do much, much, much better than this. Seriously. Decouple your dependencies, think about the customer, not your platform and get your thumbs out of your butts. And, in the end to add the ultimate insult to injury, I had to spend a good 3 or 4 minutes looking for your feedback page to post this message. In the end I had to Google for it, because it was not obvious (at all) how to find it through your navigation system. Do you have any idea where I can get a copy of "swinging on a star" for my daughter to hear btw? I know Future Shop has a service, maybe I'll try that and let you know how it works out. David Cunningham David

      M Offline
      M Offline
      Marc 0
      wrote on last edited by
      #2

      Nice letter! Which 'swinging on a star' do you want? Maybe i can help you: Harry Connick Jr. - Swinging on a Star Frank Sinatra - Swinging on a Star Bruce Willis - Swinging on a Star (Hudson Hawk) Tony Bennet - Swinging on a Star 30's - Bing Crosby - Swinging on a Star Jumping Jewels - Swinging on a Star Pompiedompiedom... ;)


      "..Commit yourself to quality from day one..it's better to do nothing at all than to do something badly.." -- Mark McCormick

      D 1 Reply Last reply
      0
      • M Marc 0

        Nice letter! Which 'swinging on a star' do you want? Maybe i can help you: Harry Connick Jr. - Swinging on a Star Frank Sinatra - Swinging on a Star Bruce Willis - Swinging on a Star (Hudson Hawk) Tony Bennet - Swinging on a Star 30's - Bing Crosby - Swinging on a Star Jumping Jewels - Swinging on a Star Pompiedompiedom... ;)


        "..Commit yourself to quality from day one..it's better to do nothing at all than to do something badly.." -- Mark McCormick

        D Offline
        D Offline
        David Cunningham
        wrote on last edited by
        #3

        Bruce Willis actually (although that wasn't an option). david at codeproject dot com ;) David

        M 1 Reply Last reply
        0
        • D David Cunningham

          My letter to iTunes (sorry I'm venting): Holy smokes guys, what's up? I'm sitting here with my 8 year old daughter trying to 'quickly' download swinging on a star so she can hear the lyrics. What a frigging experience, I'm so disappointed. So I fire up the copy of iTunes I installed when I got my iPod, go to the store and search for the song and voila it comes up, nice. I click on BUY and then am asked to recall my "Apple login ID" or whatever, man I can't recall that, but my credit card is in my hand... no dice though, I have to find my account. I do the find my account thing... and then I do the find the password thing... and then I'm told: Hey you have to buy from the Canadian store. Ok, you couldn't have told me that at the beginning along with just allowing me to put in a credit card #? Ok, fine. I do the Canadian search, which btw finds *exactly* the same song (which makes me wonder why *you* couldn't have done that). I click buy again, and it tells me that, oh, geez, you have version 6.1.x, and now we have a shiny new version 7.x.x. or whatever, and so before we can let you buy a song that will certainly work with the version you have, you have to upgrade. Great, just what I wanted. I do it though, 'cause my daughter wants to hear the song and well, I try to be a good Dad. 21Mb later (FFS - it's an upgrade right - not an operating system) I go through the install, close the open version of 6.x.x after being prompted (which you could have done too) and well your installer chokes on installing Quicktime 7 (which I didn't want or need). So, now it appears I'm DOA. I don't have V6, I don't have V7, my daughter's not hearing 'swinging on a star' and you don't have my money. What exactly are you guys thinking? This is supposed to be the *easy* way to legitimately buy music. I think you can do much, much, much better than this. Seriously. Decouple your dependencies, think about the customer, not your platform and get your thumbs out of your butts. And, in the end to add the ultimate insult to injury, I had to spend a good 3 or 4 minutes looking for your feedback page to post this message. In the end I had to Google for it, because it was not obvious (at all) how to find it through your navigation system. Do you have any idea where I can get a copy of "swinging on a star" for my daughter to hear btw? I know Future Shop has a service, maybe I'll try that and let you know how it works out. David Cunningham David

          K Offline
          K Offline
          Kant
          wrote on last edited by
          #4

          Right on. My 5 for your post.

          1 Reply Last reply
          0
          • D David Cunningham

            Bruce Willis actually (although that wasn't an option). david at codeproject dot com ;) David

            M Offline
            M Offline
            Marc 0
            wrote on last edited by
            #5

            Sending the mail right now...

            David Cunningham wrote:

            although that wasn't an option

            Maybe not in iTunes but in Limewire there are plenty of options :). Pompiedompiedom... ;)


            "..Commit yourself to quality from day one..it's better to do nothing at all than to do something badly.." -- Mark McCormick

            1 Reply Last reply
            0
            • D David Cunningham

              My letter to iTunes (sorry I'm venting): Holy smokes guys, what's up? I'm sitting here with my 8 year old daughter trying to 'quickly' download swinging on a star so she can hear the lyrics. What a frigging experience, I'm so disappointed. So I fire up the copy of iTunes I installed when I got my iPod, go to the store and search for the song and voila it comes up, nice. I click on BUY and then am asked to recall my "Apple login ID" or whatever, man I can't recall that, but my credit card is in my hand... no dice though, I have to find my account. I do the find my account thing... and then I do the find the password thing... and then I'm told: Hey you have to buy from the Canadian store. Ok, you couldn't have told me that at the beginning along with just allowing me to put in a credit card #? Ok, fine. I do the Canadian search, which btw finds *exactly* the same song (which makes me wonder why *you* couldn't have done that). I click buy again, and it tells me that, oh, geez, you have version 6.1.x, and now we have a shiny new version 7.x.x. or whatever, and so before we can let you buy a song that will certainly work with the version you have, you have to upgrade. Great, just what I wanted. I do it though, 'cause my daughter wants to hear the song and well, I try to be a good Dad. 21Mb later (FFS - it's an upgrade right - not an operating system) I go through the install, close the open version of 6.x.x after being prompted (which you could have done too) and well your installer chokes on installing Quicktime 7 (which I didn't want or need). So, now it appears I'm DOA. I don't have V6, I don't have V7, my daughter's not hearing 'swinging on a star' and you don't have my money. What exactly are you guys thinking? This is supposed to be the *easy* way to legitimately buy music. I think you can do much, much, much better than this. Seriously. Decouple your dependencies, think about the customer, not your platform and get your thumbs out of your butts. And, in the end to add the ultimate insult to injury, I had to spend a good 3 or 4 minutes looking for your feedback page to post this message. In the end I had to Google for it, because it was not obvious (at all) how to find it through your navigation system. Do you have any idea where I can get a copy of "swinging on a star" for my daughter to hear btw? I know Future Shop has a service, maybe I'll try that and let you know how it works out. David Cunningham David

              D Offline
              D Offline
              David Cunningham
              wrote on last edited by
              #6

              Oh god, what torrent did I unleash here... Thanks everyone, but I am now seriously covered as far as 'swinging on a star' is concerned. Please, no more emails ;) Thanks again, David

              1 Reply Last reply
              0
              • D David Cunningham

                My letter to iTunes (sorry I'm venting): Holy smokes guys, what's up? I'm sitting here with my 8 year old daughter trying to 'quickly' download swinging on a star so she can hear the lyrics. What a frigging experience, I'm so disappointed. So I fire up the copy of iTunes I installed when I got my iPod, go to the store and search for the song and voila it comes up, nice. I click on BUY and then am asked to recall my "Apple login ID" or whatever, man I can't recall that, but my credit card is in my hand... no dice though, I have to find my account. I do the find my account thing... and then I do the find the password thing... and then I'm told: Hey you have to buy from the Canadian store. Ok, you couldn't have told me that at the beginning along with just allowing me to put in a credit card #? Ok, fine. I do the Canadian search, which btw finds *exactly* the same song (which makes me wonder why *you* couldn't have done that). I click buy again, and it tells me that, oh, geez, you have version 6.1.x, and now we have a shiny new version 7.x.x. or whatever, and so before we can let you buy a song that will certainly work with the version you have, you have to upgrade. Great, just what I wanted. I do it though, 'cause my daughter wants to hear the song and well, I try to be a good Dad. 21Mb later (FFS - it's an upgrade right - not an operating system) I go through the install, close the open version of 6.x.x after being prompted (which you could have done too) and well your installer chokes on installing Quicktime 7 (which I didn't want or need). So, now it appears I'm DOA. I don't have V6, I don't have V7, my daughter's not hearing 'swinging on a star' and you don't have my money. What exactly are you guys thinking? This is supposed to be the *easy* way to legitimately buy music. I think you can do much, much, much better than this. Seriously. Decouple your dependencies, think about the customer, not your platform and get your thumbs out of your butts. And, in the end to add the ultimate insult to injury, I had to spend a good 3 or 4 minutes looking for your feedback page to post this message. In the end I had to Google for it, because it was not obvious (at all) how to find it through your navigation system. Do you have any idea where I can get a copy of "swinging on a star" for my daughter to hear btw? I know Future Shop has a service, maybe I'll try that and let you know how it works out. David Cunningham David

                B Offline
                B Offline
                benjymous
                wrote on last edited by
                #7

                David Cunningham wrote:

                and well your installer chokes on installing Quicktime 7 (which I didn't want or need).

                The big problem is, that as far as I can tell, iTunes *is* the Quicktime player, just with a different skin. Internally it seems to use all the same QT dlls, etc So I suppose you can't have iTunes without QT (but you can remove iTunes and leave QT installed if you want it the other way round) -- Help me! I'm turning into a grapefruit! Buzzwords!

                1 Reply Last reply
                0
                • D David Cunningham

                  My letter to iTunes (sorry I'm venting): Holy smokes guys, what's up? I'm sitting here with my 8 year old daughter trying to 'quickly' download swinging on a star so she can hear the lyrics. What a frigging experience, I'm so disappointed. So I fire up the copy of iTunes I installed when I got my iPod, go to the store and search for the song and voila it comes up, nice. I click on BUY and then am asked to recall my "Apple login ID" or whatever, man I can't recall that, but my credit card is in my hand... no dice though, I have to find my account. I do the find my account thing... and then I do the find the password thing... and then I'm told: Hey you have to buy from the Canadian store. Ok, you couldn't have told me that at the beginning along with just allowing me to put in a credit card #? Ok, fine. I do the Canadian search, which btw finds *exactly* the same song (which makes me wonder why *you* couldn't have done that). I click buy again, and it tells me that, oh, geez, you have version 6.1.x, and now we have a shiny new version 7.x.x. or whatever, and so before we can let you buy a song that will certainly work with the version you have, you have to upgrade. Great, just what I wanted. I do it though, 'cause my daughter wants to hear the song and well, I try to be a good Dad. 21Mb later (FFS - it's an upgrade right - not an operating system) I go through the install, close the open version of 6.x.x after being prompted (which you could have done too) and well your installer chokes on installing Quicktime 7 (which I didn't want or need). So, now it appears I'm DOA. I don't have V6, I don't have V7, my daughter's not hearing 'swinging on a star' and you don't have my money. What exactly are you guys thinking? This is supposed to be the *easy* way to legitimately buy music. I think you can do much, much, much better than this. Seriously. Decouple your dependencies, think about the customer, not your platform and get your thumbs out of your butts. And, in the end to add the ultimate insult to injury, I had to spend a good 3 or 4 minutes looking for your feedback page to post this message. In the end I had to Google for it, because it was not obvious (at all) how to find it through your navigation system. Do you have any idea where I can get a copy of "swinging on a star" for my daughter to hear btw? I know Future Shop has a service, maybe I'll try that and let you know how it works out. David Cunningham David

                  G Offline
                  G Offline
                  Gary R Wheeler
                  wrote on last edited by
                  #8

                  iTunes is the spawn of Satan. A demented and inept Satan.


                  Software Zen: delete this; // [Fold With Us!](http://www.codeproject.com/script/profile/whos_who.asp?msg=1307432&id=10338#xx1307432xx)[[^](http://www.codeproject.com/script/profile/whos_who.asp?msg=1307432&id=10338#xx1307432xx "New Window")]

                  1 Reply Last reply
                  0
                  • D David Cunningham

                    My letter to iTunes (sorry I'm venting): Holy smokes guys, what's up? I'm sitting here with my 8 year old daughter trying to 'quickly' download swinging on a star so she can hear the lyrics. What a frigging experience, I'm so disappointed. So I fire up the copy of iTunes I installed when I got my iPod, go to the store and search for the song and voila it comes up, nice. I click on BUY and then am asked to recall my "Apple login ID" or whatever, man I can't recall that, but my credit card is in my hand... no dice though, I have to find my account. I do the find my account thing... and then I do the find the password thing... and then I'm told: Hey you have to buy from the Canadian store. Ok, you couldn't have told me that at the beginning along with just allowing me to put in a credit card #? Ok, fine. I do the Canadian search, which btw finds *exactly* the same song (which makes me wonder why *you* couldn't have done that). I click buy again, and it tells me that, oh, geez, you have version 6.1.x, and now we have a shiny new version 7.x.x. or whatever, and so before we can let you buy a song that will certainly work with the version you have, you have to upgrade. Great, just what I wanted. I do it though, 'cause my daughter wants to hear the song and well, I try to be a good Dad. 21Mb later (FFS - it's an upgrade right - not an operating system) I go through the install, close the open version of 6.x.x after being prompted (which you could have done too) and well your installer chokes on installing Quicktime 7 (which I didn't want or need). So, now it appears I'm DOA. I don't have V6, I don't have V7, my daughter's not hearing 'swinging on a star' and you don't have my money. What exactly are you guys thinking? This is supposed to be the *easy* way to legitimately buy music. I think you can do much, much, much better than this. Seriously. Decouple your dependencies, think about the customer, not your platform and get your thumbs out of your butts. And, in the end to add the ultimate insult to injury, I had to spend a good 3 or 4 minutes looking for your feedback page to post this message. In the end I had to Google for it, because it was not obvious (at all) how to find it through your navigation system. Do you have any idea where I can get a copy of "swinging on a star" for my daughter to hear btw? I know Future Shop has a service, maybe I'll try that and let you know how it works out. David Cunningham David

                    M Offline
                    M Offline
                    Member 96
                    wrote on last edited by
                    #9

                    Technically there is no law in Canada against downloading the song via a file sharing program.


                    "Hello, hello, what's all this shouting, we'll have no trouble here! This is a Local Shop for Local People, there's nothing for you here!" -Edward Tattsyrup

                    L 1 Reply Last reply
                    0
                    • D David Cunningham

                      My letter to iTunes (sorry I'm venting): Holy smokes guys, what's up? I'm sitting here with my 8 year old daughter trying to 'quickly' download swinging on a star so she can hear the lyrics. What a frigging experience, I'm so disappointed. So I fire up the copy of iTunes I installed when I got my iPod, go to the store and search for the song and voila it comes up, nice. I click on BUY and then am asked to recall my "Apple login ID" or whatever, man I can't recall that, but my credit card is in my hand... no dice though, I have to find my account. I do the find my account thing... and then I do the find the password thing... and then I'm told: Hey you have to buy from the Canadian store. Ok, you couldn't have told me that at the beginning along with just allowing me to put in a credit card #? Ok, fine. I do the Canadian search, which btw finds *exactly* the same song (which makes me wonder why *you* couldn't have done that). I click buy again, and it tells me that, oh, geez, you have version 6.1.x, and now we have a shiny new version 7.x.x. or whatever, and so before we can let you buy a song that will certainly work with the version you have, you have to upgrade. Great, just what I wanted. I do it though, 'cause my daughter wants to hear the song and well, I try to be a good Dad. 21Mb later (FFS - it's an upgrade right - not an operating system) I go through the install, close the open version of 6.x.x after being prompted (which you could have done too) and well your installer chokes on installing Quicktime 7 (which I didn't want or need). So, now it appears I'm DOA. I don't have V6, I don't have V7, my daughter's not hearing 'swinging on a star' and you don't have my money. What exactly are you guys thinking? This is supposed to be the *easy* way to legitimately buy music. I think you can do much, much, much better than this. Seriously. Decouple your dependencies, think about the customer, not your platform and get your thumbs out of your butts. And, in the end to add the ultimate insult to injury, I had to spend a good 3 or 4 minutes looking for your feedback page to post this message. In the end I had to Google for it, because it was not obvious (at all) how to find it through your navigation system. Do you have any idea where I can get a copy of "swinging on a star" for my daughter to hear btw? I know Future Shop has a service, maybe I'll try that and let you know how it works out. David Cunningham David

                      J Offline
                      J Offline
                      JimmyRopes
                      wrote on last edited by
                      #10

                      " I know Future Shop has a service, maybe I'll try that and let you know how it works out." Don't waste your time, they don't care! I'm on-line therefore I am. JimmyRopes

                      1 Reply Last reply
                      0
                      • M Member 96

                        Technically there is no law in Canada against downloading the song via a file sharing program.


                        "Hello, hello, what's all this shouting, we'll have no trouble here! This is a Local Shop for Local People, there's nothing for you here!" -Edward Tattsyrup

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #11

                        John Cardinal wrote:

                        Technically there is no law in Canada against downloading the song via a file sharing program.

                        I believe the ruling you're thinking of was misconstrued by many (including the press in some cases) to mean that it was legal to download copyrighted music. If I remember correctly, the ruling stated that companies providing file sharing services and/or software, including ISP's were not responsible for how their customers chose to use their offerings. I think the judge used libraries as an analogy: libraries are not legally responsible if their patrons choose to borrow a book and then make an illegal copy of it. The act of copying the book, though, is still illegal, it's just that the liability rests with the patron, not the library. My point here is that it is still illegal in Canada to download a copyrighted work without permission. Music or otherwise. <edit> Well, I took a look around and I guess there have been a few changes since I last looked. It seems that because we now pay a levy on blank media, we can download away without any worries so long as it's for personal, non-commercial use. Just can't make stuff available for others. It's funny - Costco now sells 'music cd-r' and 'data cd-r' at drastically different prices. I guess the music ones have the levy and the data ones don't. Does that fool anyone? Link to CNET article[^] </edit> Cheers, Drew. -- modified at 15:06 Thursday 29th December, 2005

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