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  4. Appointment Reminder Alert/Notification?

Appointment Reminder Alert/Notification?

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  • B Offline
    B Offline
    bigmacrox
    wrote on last edited by
    #1

    Hi, I created an appointment website where you can create and manage appointments, but I need a way to remind the client of an upcoming appointment. I figured out a few ways to do this but there are problems with them. 1) I use a normal javascript alert window to remind the client of an upcoming appointment, but that would require the client to be logged in to the website 2) I create an ICalendar file from scratch with the appointment details and email it as an attachment to the client, so when they open the attachment Outlook treats it as an appointment. Problem with this is that the ICalendar file does not work with Outlook Express, only MS Office Outlook I'm fresh out of ideas, so if anyone can think of a better way to remind the client of an upcoming appointment, I would appreciate it. Thanks.

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    • B bigmacrox

      Hi, I created an appointment website where you can create and manage appointments, but I need a way to remind the client of an upcoming appointment. I figured out a few ways to do this but there are problems with them. 1) I use a normal javascript alert window to remind the client of an upcoming appointment, but that would require the client to be logged in to the website 2) I create an ICalendar file from scratch with the appointment details and email it as an attachment to the client, so when they open the attachment Outlook treats it as an appointment. Problem with this is that the ICalendar file does not work with Outlook Express, only MS Office Outlook I'm fresh out of ideas, so if anyone can think of a better way to remind the client of an upcoming appointment, I would appreciate it. Thanks.

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      I Offline
      Ista
      wrote on last edited by
      #2

      Well you know SouthWestAirlines has an app that runs in the task tray. Whenever an event come up it sends data to all the listeners. So using Remoting you can have all clients log in to your remoting server and when an appointment comes up or what not, just send it to the client. Check this link located here on code project http://www.codeproject.com/soap/remotingsimpleeng.asp[^] Nick 1 line of code equals many bugs. So don't write any!! -- modified at 14:07 Friday 27th January, 2006

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      • B bigmacrox

        Hi, I created an appointment website where you can create and manage appointments, but I need a way to remind the client of an upcoming appointment. I figured out a few ways to do this but there are problems with them. 1) I use a normal javascript alert window to remind the client of an upcoming appointment, but that would require the client to be logged in to the website 2) I create an ICalendar file from scratch with the appointment details and email it as an attachment to the client, so when they open the attachment Outlook treats it as an appointment. Problem with this is that the ICalendar file does not work with Outlook Express, only MS Office Outlook I'm fresh out of ideas, so if anyone can think of a better way to remind the client of an upcoming appointment, I would appreciate it. Thanks.

        F Offline
        F Offline
        fluxtah
        wrote on last edited by
        #3

        I am not familiar with ICalendar however I would ask the person(s) you are building it for how they expect to receive reminders. I actually did the javascript one for a system and told the client that it was unreliable if you are not logged into the system and they accepted that issue. You could always make MS Office Outlook the only email client your system supports to begin with and then try to support other ones in the future. How about SMS messaging? then they are sure to get it if they have their mobiles switched on. regards Fluxtah

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        • F fluxtah

          I am not familiar with ICalendar however I would ask the person(s) you are building it for how they expect to receive reminders. I actually did the javascript one for a system and told the client that it was unreliable if you are not logged into the system and they accepted that issue. You could always make MS Office Outlook the only email client your system supports to begin with and then try to support other ones in the future. How about SMS messaging? then they are sure to get it if they have their mobiles switched on. regards Fluxtah

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          B Offline
          bigmacrox
          wrote on last edited by
          #4

          Thx for the reply. I don't think they would go for SMS and most of the clients have outlook express, not ms office outlook. I guess I have to use the quick and dirty option of having the client logged in to the website at all times and a simple javascript alert will remind them of upcoming appointments. thx for the advice and help fluxtah and ista.

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