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Blue screen

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    x trate
    wrote on last edited by
    #1

    Hi Everybody, I boot from 2 hdd (raid0)a windows 2000 server OS. It's loading, and then appears a blue screen with the error: STOP: c0000218. The file \systemroot\system32\config\SOFTWARE is missing or damaged. How can I solve this. And also, how can i see what files are on the harddisks in MS-DOS or something? Because they are RAID, i can't see nothing with fdisk or startup diks or something like that. I just want to avoit reinstalling, because there are many things already setup that i don't know exactly how to do them again. Thanks a lot! Bogdan

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    • X x trate

      Hi Everybody, I boot from 2 hdd (raid0)a windows 2000 server OS. It's loading, and then appears a blue screen with the error: STOP: c0000218. The file \systemroot\system32\config\SOFTWARE is missing or damaged. How can I solve this. And also, how can i see what files are on the harddisks in MS-DOS or something? Because they are RAID, i can't see nothing with fdisk or startup diks or something like that. I just want to avoit reinstalling, because there are many things already setup that i don't know exactly how to do them again. Thanks a lot! Bogdan

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      Dave Kreskowiak
      wrote on last edited by
      #2

      That file missing means that your registry is corrupted. You'll need to get the machine started on the Recovery Console or using something like ERD Commander to fix it. You'll have to have the drivers for your RAID controller handy in either case. There is no DOS boot disk that will help you since DOS can't see NTFS partitions, let alone read/write them without special drivers. You're only other option is reinstalling Windows. "Windows Could Not Start Because the Following File Is Missing or Corrupt" Error Message When You Start Your Computer[^] How to Troubleshoot a Stop 0xC0000218 Error Message[^] How to troubleshoot registry corruption issues[^] How did I find this things?? Easy -> Search the Support Knowledge Base (KB) at Microsoft[^] Dave Kreskowiak Microsoft MVP - Visual Basic

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      • X x trate

        Hi Everybody, I boot from 2 hdd (raid0)a windows 2000 server OS. It's loading, and then appears a blue screen with the error: STOP: c0000218. The file \systemroot\system32\config\SOFTWARE is missing or damaged. How can I solve this. And also, how can i see what files are on the harddisks in MS-DOS or something? Because they are RAID, i can't see nothing with fdisk or startup diks or something like that. I just want to avoit reinstalling, because there are many things already setup that i don't know exactly how to do them again. Thanks a lot! Bogdan

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        Mike Dimmick
        wrote on last edited by
        #3

        If it's telling you that file is missing or damaged, your disk is seriously broken. You should never install your OS on RAID 0 - if any of the disks goes down you lose the whole volume, doubling (at least - for 3 disks your chances triple, 4 disks quadruple etc) your chances of a catastrophic failure. If you really mean RAID 0, striping, not RAID 1, mirroring, you'll be out of luck. The file is vital to Windows - it contains the HKEY_LOCAL_MACHINE\Software registry key. If you meant mirroring, RAID 1, if it's software RAID 1, disconnect the primary drive, select the other drive to boot from in the BIOS, and see if it comes up. If it does replace the primary disk. You might have been lucky and it was a software error that corrupted the file, and you won't need a new drive. I'd replace them anyway as a precautionary measure. If this happens with more than one drive look into the general stability of your system. Don't overclock anything. Check that your drive cables are rated for the speed you're running them at and that they're intact. Replace the disk controller. Consider replacing the RAM - RAM errors rapidly become errors on disk as the OS flushes in-memory changes to the disk. Mirroring is no substitute for backups. If software writes an incorrect value to the disk, or if a RAM error corrupts a piece of data before it's written back, the OS or disk controller will happily write the erroneous value to all disks that make up the mirror. Stability. What an interesting concept. -- Chris Maunder

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