More DVD software problems
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OK, I've established that whatever software I use, it will crash when I try to play a DVD. This is a brand new XP install. I can't see any way to uninstall DirectX, which is the other thing I presume might need to be reinstalled. Does anyone have any suggestions ?
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
I'm thinking drivers. You could try updating DirectX to 9.0c: http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en[^]
Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke
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Christian Graus wrote:
Does anyone have any suggestions ?
You could upgrade DX to the latest version if you haven't done so yet.
Jeremy Falcon
I believe 9c ( the latest version ) is the one I installed.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
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I believe 9c ( the latest version ) is the one I installed.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
Christian Graus wrote:
I believe 9c ( the latest version ) is the one I installed.
Is the crash a GPF? If so, what module does the output say caused it?
Jeremy Falcon
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Christian Graus wrote:
I believe 9c ( the latest version ) is the one I installed.
Is the crash a GPF? If so, what module does the output say caused it?
Jeremy Falcon
Application Error : The instruction at blah referenced memory at blah, the memory could not be "written". Yes, written is in quotes.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
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OK, I've established that whatever software I use, it will crash when I try to play a DVD. This is a brand new XP install. I can't see any way to uninstall DirectX, which is the other thing I presume might need to be reinstalled. Does anyone have any suggestions ?
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
Christian Graus wrote:
OK, I've established that whatever software I use, it will crash when I try to play a DVD
Can you read from a DVD - that is install software or read files etc etc (a non-movie DVD obviously) I'm thinking given that no software works the problem may be hardward related, driver or firmware upgrade ? If you have the access, swap the drive and try again, hardware errors in DVD's are rare but do exist.
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Christian Graus wrote:
OK, I've established that whatever software I use, it will crash when I try to play a DVD
Can you read from a DVD - that is install software or read files etc etc (a non-movie DVD obviously) I'm thinking given that no software works the problem may be hardward related, driver or firmware upgrade ? If you have the access, swap the drive and try again, hardware errors in DVD's are rare but do exist.
Yes, I can read from the drive no problems, in fact the files I'm now trying to start are DVD's I've copied to the HDD. But I've tried running them from the DVD drive as well.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
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I'm thinking drivers. You could try updating DirectX to 9.0c: http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en[^]
Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke
It seems that I am missing some 'optional components', so I'm installing them now. But I was up to 9c already, overall, so I'm not confident this will help.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
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Application Error : The instruction at blah referenced memory at blah, the memory could not be "written". Yes, written is in quotes.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
Christian Graus wrote:
Application Error : The instruction at blah referenced memory at blah, the memory could not be "written".
Ok, that's not telling me much. :laugh: There should be a more options button that will disply a dump that list the module(s) invovled. Unless you have the VS just in time debugger thing going.
Jeremy Falcon
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Yes, I can read from the drive no problems, in fact the files I'm now trying to start are DVD's I've copied to the HDD. But I've tried running them from the DVD drive as well.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
Another thought, do you have an MPEG decoder installed - either hardware or software based?
Jeremy Falcon
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It seems that I am missing some 'optional components', so I'm installing them now. But I was up to 9c already, overall, so I'm not confident this will help.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
Christian Graus wrote:
I'm not confident this will help.
Neither are we, but we have to sound like we know what we're doing. I suggest sacrificing a chicken.
Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke
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OK, I've established that whatever software I use, it will crash when I try to play a DVD. This is a brand new XP install. I can't see any way to uninstall DirectX, which is the other thing I presume might need to be reinstalled. Does anyone have any suggestions ?
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
Check on the codec too. It is probably more likely to be a driver or DirectX installation problem, as people have said, but if the other apps use the same codec (the WinDVD codec, for example, is widely used), then if it is corrupted they will crash too.
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Christian Graus wrote:
I'm not confident this will help.
Neither are we, but we have to sound like we know what we're doing. I suggest sacrificing a chicken.
Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke
There's frost on the ground again, it wouldn't surprise me to find one died in the night already ( we have 16 odd chooks )
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
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Another thought, do you have an MPEG decoder installed - either hardware or software based?
Jeremy Falcon
Only what came with the DVD software. I uninstalled each one to install the next one.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
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Christian Graus wrote:
Application Error : The instruction at blah referenced memory at blah, the memory could not be "written".
Ok, that's not telling me much. :laugh: There should be a more options button that will disply a dump that list the module(s) invovled. Unless you have the VS just in time debugger thing going.
Jeremy Falcon
Yeah, I can debug into VC6, and the only info I get is a list of loaded libraries: Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\ASUSDVD.exe', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\ntdll.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\kernel32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\comdlg32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\shlwapi.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\msvcrt.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\gdi32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\user32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\advapi32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\rpcrt4.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\shell32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\winmm.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\ole32.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\UI_RES.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\uxtheme.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\acd_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\quartz.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\oleaut32.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\dvd_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\MSCTF.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\clbcatq.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\comres.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\version.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\dxm_x.imp', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\vcd20_x.imp', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\Vr_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\xpsp2res.dll', no matching symbolic information found
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Check on the codec too. It is probably more likely to be a driver or DirectX installation problem, as people have said, but if the other apps use the same codec (the WinDVD codec, for example, is widely used), then if it is corrupted they will crash too.
Doesn't the DVD software just install the codec ? I figured this was where the problem was, as the same thing happens when I try to use media player, but I've uninstalled and reinstalled the DVD software, removed it and installed other DVD software, etc.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
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Only what came with the DVD software. I uninstalled each one to install the next one.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
Make sure it's installed. My nVidia card has hardware MPEG support, but the downloadable player on their site doesn't install a driver for it. Just make sure it's there, or see if a software based player doesn't crash at least.
Jeremy Falcon
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Yeah, I can debug into VC6, and the only info I get is a list of loaded libraries: Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\ASUSDVD.exe', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\ntdll.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\kernel32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\comdlg32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\shlwapi.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\msvcrt.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\gdi32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\user32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\advapi32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\rpcrt4.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\shell32.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\winmm.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\ole32.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\UI_RES.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\uxtheme.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\acd_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\quartz.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\oleaut32.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\dvd_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\MSCTF.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\clbcatq.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\comres.dll', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\version.dll', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\dxm_x.imp', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\vcd20_x.imp', no matching symbolic information found. Loaded 'C:\Program Files\ASUSTeK\ASUSDVD\Vr_x.imp', no matching symbolic information found. Loaded 'C:\WINDOWS\system32\xpsp2res.dll', no matching symbolic information found
Christian Graus wrote:
First-chance exception in ASUSDVD.exe (NTDLL.DLL): 0xC0000005: Access Violation.
Well, if NTDLL.DLL caused you can pretty much bet it's a driver issue - which leads me to believe that's a hardware based player. I'd make sure you have an MPEG decoder installed or try a different player that's software based.
Jeremy Falcon
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Doesn't the DVD software just install the codec ? I figured this was where the problem was, as the same thing happens when I try to use media player, but I've uninstalled and reinstalled the DVD software, removed it and installed other DVD software, etc.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
Christian Graus wrote:
Doesn't the DVD software just install the codec ?
Depends. The codec used is MPEG for the DVDs, some players are hardware based and the MPEG decoder generaly ships with the video card if it supports it. I'd make sure it's installed or try a software based player to see if it works.
Jeremy Falcon
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Doesn't the DVD software just install the codec ? I figured this was where the problem was, as the same thing happens when I try to use media player, but I've uninstalled and reinstalled the DVD software, removed it and installed other DVD software, etc.
Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog
BTW, was this the player that came with your video card, dvd drive, or what?
Jeremy Falcon
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Christian Graus wrote:
I'm not confident this will help.
Neither are we, but we have to sound like we know what we're doing. I suggest sacrificing a chicken.
Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke
Joe Woodbury wrote:
Neither are we, but we have to sound like we know what we're doing.
:laugh::laugh: That's a good one.
Jeremy Falcon