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Blue screen of death! Need help...

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  • J Offline
    J Offline
    Judah Gabriel Himango
    wrote on last edited by
    #1

    My brother called me over to see if I could fix his computer. It was BSOD + instant restart during boot, before Windows was even visible. I got it to boot up into safe mode, removed the video card driver, everything was fine. But as soon as I re-installed the latest driver from NVidia, it started blue-screening again, this time a minute or two after Windows booted. I tried installing an older version of the driver, but it still blue screened after Windows booted. I tried turning off hardware acceleration on the video card, and then I'd get BSOD'd about 10 minutes after booting into Windows. I couldn't keep the system running long enough to download & install antivirus software. What do you guys think -- video card gone bad? It's a older NVidia GeForce 440. Is it possible a virus is somehow corrupting the video driver? Any suggestions?

    Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

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    • J Judah Gabriel Himango

      My brother called me over to see if I could fix his computer. It was BSOD + instant restart during boot, before Windows was even visible. I got it to boot up into safe mode, removed the video card driver, everything was fine. But as soon as I re-installed the latest driver from NVidia, it started blue-screening again, this time a minute or two after Windows booted. I tried installing an older version of the driver, but it still blue screened after Windows booted. I tried turning off hardware acceleration on the video card, and then I'd get BSOD'd about 10 minutes after booting into Windows. I couldn't keep the system running long enough to download & install antivirus software. What do you guys think -- video card gone bad? It's a older NVidia GeForce 440. Is it possible a virus is somehow corrupting the video driver? Any suggestions?

      Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

      N Offline
      N Offline
      Nish Nishant
      wrote on last edited by
      #2

      My best guess - bad RAM.

      Regards, Nish


      Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
      Currently working on C++/CLI in Action for Manning Publications. Also visit the Ultimate Toolbox blog

      J 1 Reply Last reply
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      • J Judah Gabriel Himango

        My brother called me over to see if I could fix his computer. It was BSOD + instant restart during boot, before Windows was even visible. I got it to boot up into safe mode, removed the video card driver, everything was fine. But as soon as I re-installed the latest driver from NVidia, it started blue-screening again, this time a minute or two after Windows booted. I tried installing an older version of the driver, but it still blue screened after Windows booted. I tried turning off hardware acceleration on the video card, and then I'd get BSOD'd about 10 minutes after booting into Windows. I couldn't keep the system running long enough to download & install antivirus software. What do you guys think -- video card gone bad? It's a older NVidia GeForce 440. Is it possible a virus is somehow corrupting the video driver? Any suggestions?

        Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

        M Offline
        M Offline
        Michael Dunn
        wrote on last edited by
        #3

        Heat perhaps? Open the case and blow out all the fans - dust buildup will make the fans less effective.

        --Mike-- Visual C++ MVP :cool: LINKS~! Ericahist | PimpFish | CP SearchBar v3.0 | C++ Forum FAQ

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        • N Nish Nishant

          My best guess - bad RAM.

          Regards, Nish


          Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
          Currently working on C++/CLI in Action for Manning Publications. Also visit the Ultimate Toolbox blog

          J Offline
          J Offline
          Judah Gabriel Himango
          wrote on last edited by
          #4

          Interesting. But does that explain the fact that when the video card driver is uninstalled, it works fine?

          Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

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          • M Michael Dunn

            Heat perhaps? Open the case and blow out all the fans - dust buildup will make the fans less effective.

            --Mike-- Visual C++ MVP :cool: LINKS~! Ericahist | PimpFish | CP SearchBar v3.0 | C++ Forum FAQ

            J Offline
            J Offline
            Judah Gabriel Himango
            wrote on last edited by
            #5

            I don't think so...if I remove the video card driver, it runs fine.

            Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

            M 1 Reply Last reply
            0
            • J Judah Gabriel Himango

              My brother called me over to see if I could fix his computer. It was BSOD + instant restart during boot, before Windows was even visible. I got it to boot up into safe mode, removed the video card driver, everything was fine. But as soon as I re-installed the latest driver from NVidia, it started blue-screening again, this time a minute or two after Windows booted. I tried installing an older version of the driver, but it still blue screened after Windows booted. I tried turning off hardware acceleration on the video card, and then I'd get BSOD'd about 10 minutes after booting into Windows. I couldn't keep the system running long enough to download & install antivirus software. What do you guys think -- video card gone bad? It's a older NVidia GeForce 440. Is it possible a virus is somehow corrupting the video driver? Any suggestions?

              Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

              R Offline
              R Offline
              Rob Graham
              wrote on last edited by
              #6

              Could be flawed memory in the shared video ram area. Try swapping the memory chips (if you can...) and see if the problem changes.

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              • J Judah Gabriel Himango

                I don't think so...if I remove the video card driver, it runs fine.

                Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

                M Offline
                M Offline
                Michael Dunn
                wrote on last edited by
                #7

                Yeah, I was thinking that in VGA mode, the computer isn't sending nearly as much data, nor using the card's hardware, anywhere near as much as when you have the driver & video acceleration on. So in VGA mode, the card won't run as hot.

                --Mike-- Visual C++ MVP :cool: LINKS~! Ericahist | PimpFish | CP SearchBar v3.0 | C++ Forum FAQ

                J 1 Reply Last reply
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                • M Michael Dunn

                  Yeah, I was thinking that in VGA mode, the computer isn't sending nearly as much data, nor using the card's hardware, anywhere near as much as when you have the driver & video acceleration on. So in VGA mode, the card won't run as hot.

                  --Mike-- Visual C++ MVP :cool: LINKS~! Ericahist | PimpFish | CP SearchBar v3.0 | C++ Forum FAQ

                  J Offline
                  J Offline
                  Judah Gabriel Himango
                  wrote on last edited by
                  #8

                  Interesting, thanks.

                  Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

                  N 1 Reply Last reply
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                  • J Judah Gabriel Himango

                    Interesting. But does that explain the fact that when the video card driver is uninstalled, it works fine?

                    Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

                    S Offline
                    S Offline
                    Stephen Hewitt
                    wrote on last edited by
                    #9

                    It could. Perhaps with the driver installed the bad RAM was being used for a task critical to system stability.

                    Steve

                    J 1 Reply Last reply
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                    • S Stephen Hewitt

                      It could. Perhaps with the driver installed the bad RAM was being used for a task critical to system stability.

                      Steve

                      J Offline
                      J Offline
                      Judah Gabriel Himango
                      wrote on last edited by
                      #10

                      Interesting, I would've thought of that. I've given him some new RAM to install (had 1GB of old stuff sitting in a box), so maybe that will solve it. Hope so. :-p Thanks.

                      Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

                      D 1 Reply Last reply
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                      • J Judah Gabriel Himango

                        My brother called me over to see if I could fix his computer. It was BSOD + instant restart during boot, before Windows was even visible. I got it to boot up into safe mode, removed the video card driver, everything was fine. But as soon as I re-installed the latest driver from NVidia, it started blue-screening again, this time a minute or two after Windows booted. I tried installing an older version of the driver, but it still blue screened after Windows booted. I tried turning off hardware acceleration on the video card, and then I'd get BSOD'd about 10 minutes after booting into Windows. I couldn't keep the system running long enough to download & install antivirus software. What do you guys think -- video card gone bad? It's a older NVidia GeForce 440. Is it possible a virus is somehow corrupting the video driver? Any suggestions?

                        Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #11

                        Some questions: 1) Has the PC ever run without BSODing? 2) If so, what has changed? 3) If you have changed nothing then something else has: i) Hardware failure. Can be anything. ii) Corrupted driver (sys file) In any case, set the PC to do a kernel memory dump. (it will be called memory.dmp in the windows dir). Get this file off the POC and onto another where you have windbg.exe installed. Open this dump file from windbg then look at what the crash was, what caused it, what was in the stack (!analyze -v) what was loaded (.lm kv), what the thread was (!thread). Look at the error code, google it and lok in the help file of windbg for info on it. Look for suspicious non microsoft sys files loaded, look at the active module in the current thread, look at what is in the stack, and what the analyser thinks caused the error.

                        Truth is the subjection of reality to an individuals perception

                        1 Reply Last reply
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                        • J Judah Gabriel Himango

                          Interesting, I would've thought of that. I've given him some new RAM to install (had 1GB of old stuff sitting in a box), so maybe that will solve it. Hope so. :-p Thanks.

                          Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

                          D Offline
                          D Offline
                          Dan Neely
                          wrote on last edited by
                          #12

                          A Memtest86 bootable CD would've been a cheaper diagnostic.

                          1 Reply Last reply
                          0
                          • J Judah Gabriel Himango

                            Interesting, thanks.

                            Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

                            N Offline
                            N Offline
                            Nish Nishant
                            wrote on last edited by
                            #13

                            Did you figure it out, Judah?

                            Regards, Nish


                            Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                            Currently working on C++/CLI in Action for Manning Publications. Also visit the Ultimate Toolbox blog

                            J 1 Reply Last reply
                            0
                            • N Nish Nishant

                              Did you figure it out, Judah?

                              Regards, Nish


                              Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                              Currently working on C++/CLI in Action for Manning Publications. Also visit the Ultimate Toolbox blog

                              J Offline
                              J Offline
                              Judah Gabriel Himango
                              wrote on last edited by
                              #14

                              Not yet. He hasn't installed the RAM yet.

                              Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

                              1 Reply Last reply
                              0
                              • J Judah Gabriel Himango

                                My brother called me over to see if I could fix his computer. It was BSOD + instant restart during boot, before Windows was even visible. I got it to boot up into safe mode, removed the video card driver, everything was fine. But as soon as I re-installed the latest driver from NVidia, it started blue-screening again, this time a minute or two after Windows booted. I tried installing an older version of the driver, but it still blue screened after Windows booted. I tried turning off hardware acceleration on the video card, and then I'd get BSOD'd about 10 minutes after booting into Windows. I couldn't keep the system running long enough to download & install antivirus software. What do you guys think -- video card gone bad? It's a older NVidia GeForce 440. Is it possible a virus is somehow corrupting the video driver? Any suggestions?

                                Tech, life, family, faith: Give me a visit. I'm currently blogging about: God-as-Judge, God-as-Forgiver The apostle Paul, modernly speaking: Epistles of Paul Judah Himango

                                D Offline
                                D Offline
                                DontSailBackwards
                                wrote on last edited by
                                #15

                                Sounds similar to an issue I had. It turned out to be the power supply - not enough juice, particularly when the video card etc. start working harder, as they would with the right drivers. In particular, have you added anything else recently ... a HDD perhaps. o it could just be old. My PC's power consumption went up by 75 watts when I replaced the PS with one that was more capable. Never had another BSOD since. It just wasn't up to the task.

                                It wasn't me, It was the Others. It was the Others, Not Me.

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