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  • X Xaverian

    For the past couple of years I've been following the progress of the DotNetNuke community and for the most part I am very impressed with the progress and the professionalism of the community. However, from time to time I need to post a question in the forum and usually get a reply within a short period of time, but what I have found, and its very frustrating is that the comments or answers provided usually always tell you to look at the documentation. Looking at the documentation isn't such a bad thing and usually that’s where I start, but some of the documentation is like reading the memoirs’ of a scatter brain, kind of like trying to read the MSDN files, take the ClientAPI documentation within DNN for instance, just useless and I can never get a straight answer from the lead on that project ... always just "Look at the documentation...” So my question for the Code Project community is this: What’s your favorite, or what open source web community do you like and why, also include what its like getting help to questions when developing code for the application. Cheers, Xaverian

    What we need is a patch for human stupidity

    M Offline
    M Offline
    Member 96
    wrote on last edited by
    #4

    When they say read the docs do they point you to where in the docs? We do that sometimes with our support requests when something complex is explained in great deal in the manual and the customer is better served by reading the section in question than with a quick off the cuff answer. We give them a page number in the manual or a link to the online docs page directly.

    X 1 Reply Last reply
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    • M Member 96

      When they say read the docs do they point you to where in the docs? We do that sometimes with our support requests when something complex is explained in great deal in the manual and the customer is better served by reading the section in question than with a quick off the cuff answer. We give them a page number in the manual or a link to the online docs page directly.

      X Offline
      X Offline
      Xaverian
      wrote on last edited by
      #5

      Generally you don't get a page number, just a link to the docs. Don't get me wrong, I think DNN is great, its just the support and/or help is limited and now since they moved their forums from asp.net to their site they proof all posting before allowing them to be viewed, I've had some posting not even make it to the public area for others to respond too ... I find that kind of funny. It would be great if other users of the system could post comments / suggestions back to other users of the system too. What do you think?

      What we need is a patch for human stupidity

      1 Reply Last reply
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      • X Xaverian

        For the past couple of years I've been following the progress of the DotNetNuke community and for the most part I am very impressed with the progress and the professionalism of the community. However, from time to time I need to post a question in the forum and usually get a reply within a short period of time, but what I have found, and its very frustrating is that the comments or answers provided usually always tell you to look at the documentation. Looking at the documentation isn't such a bad thing and usually that’s where I start, but some of the documentation is like reading the memoirs’ of a scatter brain, kind of like trying to read the MSDN files, take the ClientAPI documentation within DNN for instance, just useless and I can never get a straight answer from the lead on that project ... always just "Look at the documentation...” So my question for the Code Project community is this: What’s your favorite, or what open source web community do you like and why, also include what its like getting help to questions when developing code for the application. Cheers, Xaverian

        What we need is a patch for human stupidity

        S Offline
        S Offline
        Shog9 0
        wrote on last edited by
        #6

        Xaverian wrote:

        Looking at the documentation isn't such a bad thing and usually that’s where I start, but some of the documentation is like reading the memoirs’ of a scatter brain

        Funny. I once spent half an afternoon looking at DNN, and that was exactly the impression i got of the system as a whole... :rolleyes: I haven't used PHP in a good long while, but i still remember being impressed by the language / library documentation - not only was it well organized, but the system had a means of attaching comments and corrections to individual topics, and allowed downloading the whole thing as a stand-alone .CHM file for offline reading (this was back before wikis really took off, btw). As i was coming from a Win32 / MSDN background, it really had an impact on me.

        J 1 Reply Last reply
        0
        • X Xaverian

          For the past couple of years I've been following the progress of the DotNetNuke community and for the most part I am very impressed with the progress and the professionalism of the community. However, from time to time I need to post a question in the forum and usually get a reply within a short period of time, but what I have found, and its very frustrating is that the comments or answers provided usually always tell you to look at the documentation. Looking at the documentation isn't such a bad thing and usually that’s where I start, but some of the documentation is like reading the memoirs’ of a scatter brain, kind of like trying to read the MSDN files, take the ClientAPI documentation within DNN for instance, just useless and I can never get a straight answer from the lead on that project ... always just "Look at the documentation...” So my question for the Code Project community is this: What’s your favorite, or what open source web community do you like and why, also include what its like getting help to questions when developing code for the application. Cheers, Xaverian

          What we need is a patch for human stupidity

          M Offline
          M Offline
          Marc Clifton
          wrote on last edited by
          #7

          My problem with DNN (and most open source projects) is that they clearly miss three things I want to know immediately: 1. where's the documentation 2. what platform(s) does it run on 3. where's the download page The number of convolutions to getting to the documentation download, the way important information like this runs only under PHP, and the number of clicks to get to the download page (if you can even find it) can sometimes be staggering and astounding. Marc

          Thyme In The Country

          People are just notoriously impossible. --DavidCrow
          There's NO excuse for not commenting your code. -- John Simmons / outlaw programmer
          People who say that they will refactor their code later to make it "good" don't understand refactoring, nor the art and craft of programming. -- Josh Smith

          R 1 Reply Last reply
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          • X Xaverian

            For the past couple of years I've been following the progress of the DotNetNuke community and for the most part I am very impressed with the progress and the professionalism of the community. However, from time to time I need to post a question in the forum and usually get a reply within a short period of time, but what I have found, and its very frustrating is that the comments or answers provided usually always tell you to look at the documentation. Looking at the documentation isn't such a bad thing and usually that’s where I start, but some of the documentation is like reading the memoirs’ of a scatter brain, kind of like trying to read the MSDN files, take the ClientAPI documentation within DNN for instance, just useless and I can never get a straight answer from the lead on that project ... always just "Look at the documentation...” So my question for the Code Project community is this: What’s your favorite, or what open source web community do you like and why, also include what its like getting help to questions when developing code for the application. Cheers, Xaverian

            What we need is a patch for human stupidity

            R Offline
            R Offline
            Ryan Roberts
            wrote on last edited by
            #8

            DNN is a bag full of rusty spanners. You might want to have a look at http://www.umbraco.org[^], a wonderfully designed content centric CMS system which I am currently procrastinating about implementing a lucene based page relation / content suggestion system for.

            Ryan

            "Michael Moore and Mel Gibson are the same person, except for a few sit-ups. Moore thought his cheesy political blooper reel was going to tell people how to vote. Mel thought that his little gay SM movie about his imaginary friend was going to help him get to heaven." - Penn Jillette

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            • S Shog9 0

              Xaverian wrote:

              Looking at the documentation isn't such a bad thing and usually that’s where I start, but some of the documentation is like reading the memoirs’ of a scatter brain

              Funny. I once spent half an afternoon looking at DNN, and that was exactly the impression i got of the system as a whole... :rolleyes: I haven't used PHP in a good long while, but i still remember being impressed by the language / library documentation - not only was it well organized, but the system had a means of attaching comments and corrections to individual topics, and allowed downloading the whole thing as a stand-alone .CHM file for offline reading (this was back before wikis really took off, btw). As i was coming from a Win32 / MSDN background, it really had an impact on me.

              J Offline
              J Offline
              Jeremy Falcon
              wrote on last edited by
              #9

              Shog9 wrote:

              I haven't used PHP in a good long while

              Well ya know, this begs the question... What are you using now and why? :-D

              Jeremy Falcon A multithreaded, OpenGL-enabled application.[^]

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              • J Jeremy Falcon

                Shog9 wrote:

                I haven't used PHP in a good long while

                Well ya know, this begs the question... What are you using now and why? :-D

                Jeremy Falcon A multithreaded, OpenGL-enabled application.[^]

                S Offline
                S Offline
                Shog9 0
                wrote on last edited by
                #10

                ASP and ASP.NET. And as much XSLT as i can manage. The ASP code is good, or at least as good as i can make it. It has to run on servers that can't run anything better. The ASP.NET code is a mixed bag to say the least; most of it is solid, but the DB code is utter crap, and will almost certainly come back to haunt me sooner rather than later. And yes, i think of the PHP / MySQL docs every time i look for help on some part of ADO.NET and come up empty... As to why... these are all for intranet sites, and it's just too much trouble getting a PHP server set up here. Correction: it's dead easy getting a PHP server set up; it's trouble getting someone else to maintain it...

                J 1 Reply Last reply
                0
                • S Shog9 0

                  ASP and ASP.NET. And as much XSLT as i can manage. The ASP code is good, or at least as good as i can make it. It has to run on servers that can't run anything better. The ASP.NET code is a mixed bag to say the least; most of it is solid, but the DB code is utter crap, and will almost certainly come back to haunt me sooner rather than later. And yes, i think of the PHP / MySQL docs every time i look for help on some part of ADO.NET and come up empty... As to why... these are all for intranet sites, and it's just too much trouble getting a PHP server set up here. Correction: it's dead easy getting a PHP server set up; it's trouble getting someone else to maintain it...

                  J Offline
                  J Offline
                  Jeremy Falcon
                  wrote on last edited by
                  #11

                  Shog9 wrote:

                  As to why... these are all for intranet sites, and it's just too much trouble getting a PHP server set up here. Correction: it's dead easy getting a PHP server set up; it's trouble getting someone else to maintain it...

                  I was trying to make sure I'm not missing out on something big is all. I know what you mean with this though, after all I did spend years doing classic VB development. :rolleyes:

                  Jeremy Falcon A multithreaded, OpenGL-enabled application.[^]

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                  • X Xaverian

                    For the past couple of years I've been following the progress of the DotNetNuke community and for the most part I am very impressed with the progress and the professionalism of the community. However, from time to time I need to post a question in the forum and usually get a reply within a short period of time, but what I have found, and its very frustrating is that the comments or answers provided usually always tell you to look at the documentation. Looking at the documentation isn't such a bad thing and usually that’s where I start, but some of the documentation is like reading the memoirs’ of a scatter brain, kind of like trying to read the MSDN files, take the ClientAPI documentation within DNN for instance, just useless and I can never get a straight answer from the lead on that project ... always just "Look at the documentation...” So my question for the Code Project community is this: What’s your favorite, or what open source web community do you like and why, also include what its like getting help to questions when developing code for the application. Cheers, Xaverian

                    What we need is a patch for human stupidity

                    B Offline
                    B Offline
                    Bassam Abdul Baki
                    wrote on last edited by
                    #12

                    Aside from CP, I've always found the Community Server people fast, friendly and helpful. No complaints.


                    There are II kinds of people in the world, those who understand binary and those who understand Roman numerals. Web - Blog - RSS - Math

                    B 1 Reply Last reply
                    0
                    • X Xaverian

                      For the past couple of years I've been following the progress of the DotNetNuke community and for the most part I am very impressed with the progress and the professionalism of the community. However, from time to time I need to post a question in the forum and usually get a reply within a short period of time, but what I have found, and its very frustrating is that the comments or answers provided usually always tell you to look at the documentation. Looking at the documentation isn't such a bad thing and usually that’s where I start, but some of the documentation is like reading the memoirs’ of a scatter brain, kind of like trying to read the MSDN files, take the ClientAPI documentation within DNN for instance, just useless and I can never get a straight answer from the lead on that project ... always just "Look at the documentation...” So my question for the Code Project community is this: What’s your favorite, or what open source web community do you like and why, also include what its like getting help to questions when developing code for the application. Cheers, Xaverian

                      What we need is a patch for human stupidity

                      B Offline
                      B Offline
                      Brady Kelly
                      wrote on last edited by
                      #13

                      I have only just installed DNN, and I have yet to even find the documentation.

                      R 1 Reply Last reply
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                      • B Bassam Abdul Baki

                        Aside from CP, I've always found the Community Server people fast, friendly and helpful. No complaints.


                        There are II kinds of people in the world, those who understand binary and those who understand Roman numerals. Web - Blog - RSS - Math

                        B Offline
                        B Offline
                        Brian Bartlett
                        wrote on last edited by
                        #14

                        Amen! I'm kicking the tires on v.2 here on my IIS 6 server before installing it on my hosting provider. Now I have to find CP and evaluate it as well. I thought I had evaluated them all. Never thought of looking at what we use here which is damned good forum software. Fast, responsive, and nearly ideal for what I want to do (a navy online community).

                        -Bri "The most deadly words for an engineer. 'I have an idea.'"

                        B 1 Reply Last reply
                        0
                        • M Marc Clifton

                          My problem with DNN (and most open source projects) is that they clearly miss three things I want to know immediately: 1. where's the documentation 2. what platform(s) does it run on 3. where's the download page The number of convolutions to getting to the documentation download, the way important information like this runs only under PHP, and the number of clicks to get to the download page (if you can even find it) can sometimes be staggering and astounding. Marc

                          Thyme In The Country

                          People are just notoriously impossible. --DavidCrow
                          There's NO excuse for not commenting your code. -- John Simmons / outlaw programmer
                          People who say that they will refactor their code later to make it "good" don't understand refactoring, nor the art and craft of programming. -- Josh Smith

                          R Offline
                          R Offline
                          Rocky Moore
                          wrote on last edited by
                          #15

                          Not sure I follow Marc.. On the DotNetNuke.com site you simply click on "downloads" (the large downloads button) where you will find the source, install, documentation and even a description telling you the platforms on which it runs. The only negative is that you have to sign up for a free membership to download, but hey CP does that same :)

                          Rocky <>< Latest Code Blog Post: ASP.NET HttpException - Cannot use leading "..".. Latest Tech Blog Post: Enviromission - Solar power of the future?

                          M 1 Reply Last reply
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                          • B Brady Kelly

                            I have only just installed DNN, and I have yet to even find the documentation.

                            R Offline
                            R Offline
                            Rocky Moore
                            wrote on last edited by
                            #16

                            Brady Kelly wrote:

                            I have yet to even find the documentation.

                            Well, if you downloaded DNN, it is in the list of files to download: * DotNetNuke 4.3.5 Source * DotNetNuke 4.3.5 Starter Kit * DotNetNuke 4.3.5 Upgrade * DotNetNuke 4.3.5 Docs <------ HERE :) * DotNetNuke 4.3.5 Install * DotNetNuke 4.3.5 Module Updated Wizard

                            Rocky <>< Latest Code Blog Post: ASP.NET HttpException - Cannot use leading "..".. Latest Tech Blog Post: Enviromission - Solar power of the future?

                            1 Reply Last reply
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                            • X Xaverian

                              For the past couple of years I've been following the progress of the DotNetNuke community and for the most part I am very impressed with the progress and the professionalism of the community. However, from time to time I need to post a question in the forum and usually get a reply within a short period of time, but what I have found, and its very frustrating is that the comments or answers provided usually always tell you to look at the documentation. Looking at the documentation isn't such a bad thing and usually that’s where I start, but some of the documentation is like reading the memoirs’ of a scatter brain, kind of like trying to read the MSDN files, take the ClientAPI documentation within DNN for instance, just useless and I can never get a straight answer from the lead on that project ... always just "Look at the documentation...” So my question for the Code Project community is this: What’s your favorite, or what open source web community do you like and why, also include what its like getting help to questions when developing code for the application. Cheers, Xaverian

                              What we need is a patch for human stupidity

                              R Offline
                              R Offline
                              Rocky Moore
                              wrote on last edited by
                              #17

                              I think it is a common things in almost any online web development community to push people to the manuals. That happens often on CP when people tell you to Google for it or look it up in MSDN. Quite often on DNN though there are posts from people that should not even own a computer, who ask things that are obvious in the docs, but they do not take the time to read them of even look at one of the many DNN tutorial sites before posting, they do not even search the forums to see if it has been posted and answered before. People get a bit uptight after answer the same question 500 times when it is in bold print in the supplied documentation :) For me, I like the DNN community for one. I have been following them for a couple years now and it is a pretty good community. There are less helpful responses lately as many of the core members are working hard either on DNN or their day jobs. The ony other communities I am around often are usually commercial ones such as Channel 9, ASP.NET, etc.

                              Rocky <>< Latest Code Blog Post: ASP.NET HttpException - Cannot use leading "..".. Latest Tech Blog Post: Enviromission - Solar power of the future?

                              1 Reply Last reply
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                              • R Rocky Moore

                                Not sure I follow Marc.. On the DotNetNuke.com site you simply click on "downloads" (the large downloads button) where you will find the source, install, documentation and even a description telling you the platforms on which it runs. The only negative is that you have to sign up for a free membership to download, but hey CP does that same :)

                                Rocky <>< Latest Code Blog Post: ASP.NET HttpException - Cannot use leading "..".. Latest Tech Blog Post: Enviromission - Solar power of the future?

                                M Offline
                                M Offline
                                Marc Clifton
                                wrote on last edited by
                                #18

                                Rocky Moore wrote:

                                On the DotNetNuke.com site you simply click on "downloads" (the large downloads button) where you will find the source, install, documentation and even a description telling you the platforms on which it runs.

                                The downloads button is only obvious for downloading. You have no idea the number of different menus I explored trying to find "documentation" or "installation guide". Download to me means, "download the app", not all that other stuff. Perhaps though, it's partly me that's not thinking right. :rolleyes: Marc

                                Thyme In The Country

                                People are just notoriously impossible. --DavidCrow
                                There's NO excuse for not commenting your code. -- John Simmons / outlaw programmer
                                People who say that they will refactor their code later to make it "good" don't understand refactoring, nor the art and craft of programming. -- Josh Smith

                                1 Reply Last reply
                                0
                                • B Brian Bartlett

                                  Amen! I'm kicking the tires on v.2 here on my IIS 6 server before installing it on my hosting provider. Now I have to find CP and evaluate it as well. I thought I had evaluated them all. Never thought of looking at what we use here which is damned good forum software. Fast, responsive, and nearly ideal for what I want to do (a navy online community).

                                  -Bri "The most deadly words for an engineer. 'I have an idea.'"

                                  B Offline
                                  B Offline
                                  Bassam Abdul Baki
                                  wrote on last edited by
                                  #19

                                  Brian Bartlett wrote:

                                  Now I have to find CP and evaluate it as well.

                                  CP stands for Code Project. Not sure if they have anything for you to use.


                                  "Religion is assurance in numbers." Web - Blog - RSS - Math - LinkedIn - BM

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