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UK Broadband Suppliers

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  • R Russell Jones

    I've just cancelled my Tiscali contract after less than a month as they are incapable of providing me with an internet connection that goes beyond SMTP POP and http/https. After nearly 3 weeks of next to useless connection the connection stopped working entirely on Tuesday. Fortunately the guy on the phone last night agreed with my comment that it was an unacceptable service so I won't be paying the full years subscription. My biggest issue is that they had blocked / port throttled 3389 and that the default IMAP port wasn't connecting properly. Second issue is that BitTorrent doesn't work so I can't receive my Linux updates by my preferred method. The really annoying thing is that these ports worked first thing in the morning or after midnight but they still tell me that my router configuration is to blame. I play a few games, occasionally run to maybe 10GB per month, use a wireless router and live in the countryside so Cable/NTL etc aren't available. Can anyone recommend their broadband supplier or are they all as bad as each other. Thanks, Russell

    B Offline
    B Offline
    Bradml
    wrote on last edited by
    #4

    I can offer you a broadband service. (Of course you will have to use another ISP to connect to my network, but once you get your data down to Sydney then I promise incredibly fast speeds and 100% money back guarantee for uptime).


    Brad Australian - Christian Graus on "Best books for VBscript" A big thick one, so you can whack yourself on the head with it.

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    • R Russell Jones

      I've just cancelled my Tiscali contract after less than a month as they are incapable of providing me with an internet connection that goes beyond SMTP POP and http/https. After nearly 3 weeks of next to useless connection the connection stopped working entirely on Tuesday. Fortunately the guy on the phone last night agreed with my comment that it was an unacceptable service so I won't be paying the full years subscription. My biggest issue is that they had blocked / port throttled 3389 and that the default IMAP port wasn't connecting properly. Second issue is that BitTorrent doesn't work so I can't receive my Linux updates by my preferred method. The really annoying thing is that these ports worked first thing in the morning or after midnight but they still tell me that my router configuration is to blame. I play a few games, occasionally run to maybe 10GB per month, use a wireless router and live in the countryside so Cable/NTL etc aren't available. Can anyone recommend their broadband supplier or are they all as bad as each other. Thanks, Russell

      M Offline
      M Offline
      Michael P Butler
      wrote on last edited by
      #5

      arachnoid wrote:

      Can anyone recommend their broadband supplier or are they all as bad as each other.

      I use Demon Internet. Slightly more pricey than others but excellent service.

      Michael CP Blog [^] Development Blog [^]

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      • L Lost User

        I use BT, have done for years and haven't had a single problem. I have a MaxDSL connection (I get about 6Mbps, sometimes 6.5Mbps) for £26 a month (plus POP email accounts, web space, etc. etc.). My company pays £12,50 towards this a month, so I am only really paying about £15. I have no usage cap either, and I do a fair amount of BitTorrenting. Now, I know some people have had bad experiences with BT, but not me personally - the service has been 100% reliable. I have my own hardware (a SpeedTouch 585 which is a bloody brilliant wireless router). I know some people who have switched supplier to knock a few quid off their bill and have regretted it. Plenty of choice though - check out Think Broadband[^] for some ISP comparison, etc. It is a great site for people looking for a UK ISP.

        R Offline
        R Offline
        R Giskard Reventlov
        wrote on last edited by
        #6

        I would agree with this: have used them for about a year after moving house with no trouble. Speed recently doubled from 2 to 4 Mbps (even though I downgraded my package). Get my vote, fwiw.

        home
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        • R Russell Jones

          I've just cancelled my Tiscali contract after less than a month as they are incapable of providing me with an internet connection that goes beyond SMTP POP and http/https. After nearly 3 weeks of next to useless connection the connection stopped working entirely on Tuesday. Fortunately the guy on the phone last night agreed with my comment that it was an unacceptable service so I won't be paying the full years subscription. My biggest issue is that they had blocked / port throttled 3389 and that the default IMAP port wasn't connecting properly. Second issue is that BitTorrent doesn't work so I can't receive my Linux updates by my preferred method. The really annoying thing is that these ports worked first thing in the morning or after midnight but they still tell me that my router configuration is to blame. I play a few games, occasionally run to maybe 10GB per month, use a wireless router and live in the countryside so Cable/NTL etc aren't available. Can anyone recommend their broadband supplier or are they all as bad as each other. Thanks, Russell

          P Offline
          P Offline
          Pete OHanlon
          wrote on last edited by
          #7

          Well, I used to be with Pipex. They were very good. Then, I moved over to Talk Talk. They have a deal where you get "free" broadband with your phone bill. Then phone bill includes the line rental, free local and national calls. The plan that I signed up for included free international phonecalls to 28 countries. Overall, the cost of the package is £20.99. Without the international option, it's £19.99.

          the last thing I want to see is some pasty-faced geek with skin so pale that it's almost translucent trying to bump parts with a partner - John Simmons / outlaw programmer
          Deja View - the feeling that you've seen this post before.

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          • R Russell Jones

            I've just cancelled my Tiscali contract after less than a month as they are incapable of providing me with an internet connection that goes beyond SMTP POP and http/https. After nearly 3 weeks of next to useless connection the connection stopped working entirely on Tuesday. Fortunately the guy on the phone last night agreed with my comment that it was an unacceptable service so I won't be paying the full years subscription. My biggest issue is that they had blocked / port throttled 3389 and that the default IMAP port wasn't connecting properly. Second issue is that BitTorrent doesn't work so I can't receive my Linux updates by my preferred method. The really annoying thing is that these ports worked first thing in the morning or after midnight but they still tell me that my router configuration is to blame. I play a few games, occasionally run to maybe 10GB per month, use a wireless router and live in the countryside so Cable/NTL etc aren't available. Can anyone recommend their broadband supplier or are they all as bad as each other. Thanks, Russell

            K Offline
            K Offline
            Kyudos
            wrote on last edited by
            #8

            Well, it might be heresy to say it, but I've been with Freeserve/Wanadoo/Orange long enough to go through three name changes and I've never had any problems. I don't do a huge amount of P2P, though it has worked fine when I've used it. I think I nominally have a usage cap, but they don't seem too bothered about it. I get 2.2Mbps on an ADSL line, being fairly rural and not tht close to the exchange.

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            • R Russell Jones

              I've just cancelled my Tiscali contract after less than a month as they are incapable of providing me with an internet connection that goes beyond SMTP POP and http/https. After nearly 3 weeks of next to useless connection the connection stopped working entirely on Tuesday. Fortunately the guy on the phone last night agreed with my comment that it was an unacceptable service so I won't be paying the full years subscription. My biggest issue is that they had blocked / port throttled 3389 and that the default IMAP port wasn't connecting properly. Second issue is that BitTorrent doesn't work so I can't receive my Linux updates by my preferred method. The really annoying thing is that these ports worked first thing in the morning or after midnight but they still tell me that my router configuration is to blame. I play a few games, occasionally run to maybe 10GB per month, use a wireless router and live in the countryside so Cable/NTL etc aren't available. Can anyone recommend their broadband supplier or are they all as bad as each other. Thanks, Russell

              G Offline
              G Offline
              Gavin Taylor
              wrote on last edited by
              #9

              Another vote for Demon here aswell, I've been using them for ADSL for 2+ years and not had one problem. As Michael said above their a little bit more pricey their most other providers but it's definately worth it for the stability, speed and support :).

              Gavin Taylor w: http://www.gavspace.com

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              • R Russell Jones

                I've just cancelled my Tiscali contract after less than a month as they are incapable of providing me with an internet connection that goes beyond SMTP POP and http/https. After nearly 3 weeks of next to useless connection the connection stopped working entirely on Tuesday. Fortunately the guy on the phone last night agreed with my comment that it was an unacceptable service so I won't be paying the full years subscription. My biggest issue is that they had blocked / port throttled 3389 and that the default IMAP port wasn't connecting properly. Second issue is that BitTorrent doesn't work so I can't receive my Linux updates by my preferred method. The really annoying thing is that these ports worked first thing in the morning or after midnight but they still tell me that my router configuration is to blame. I play a few games, occasionally run to maybe 10GB per month, use a wireless router and live in the countryside so Cable/NTL etc aren't available. Can anyone recommend their broadband supplier or are they all as bad as each other. Thanks, Russell

                C Offline
                C Offline
                Colin Angus Mackay
                wrote on last edited by
                #10

                I use Zen internet - It is one of the more expensive networks, but you get what you pay for - Excellent service!


                Upcoming events: * Glasgow Geek Dinner (5th March) * Glasgow: Tell us what you want to see in 2007 My: Website | Blog | Photos

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                • R Russell Jones

                  I've just cancelled my Tiscali contract after less than a month as they are incapable of providing me with an internet connection that goes beyond SMTP POP and http/https. After nearly 3 weeks of next to useless connection the connection stopped working entirely on Tuesday. Fortunately the guy on the phone last night agreed with my comment that it was an unacceptable service so I won't be paying the full years subscription. My biggest issue is that they had blocked / port throttled 3389 and that the default IMAP port wasn't connecting properly. Second issue is that BitTorrent doesn't work so I can't receive my Linux updates by my preferred method. The really annoying thing is that these ports worked first thing in the morning or after midnight but they still tell me that my router configuration is to blame. I play a few games, occasionally run to maybe 10GB per month, use a wireless router and live in the countryside so Cable/NTL etc aren't available. Can anyone recommend their broadband supplier or are they all as bad as each other. Thanks, Russell

                  S Offline
                  S Offline
                  Simon Capewell
                  wrote on last edited by
                  #11

                  UKOnline if you can get it. No problems with P2P, no limits other than a FUP. I pay £10/month for a 1Mb connection, however, if you are really out in the sticks, the prices may not be terribly attractive.

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                  • G Gavin Taylor

                    Another vote for Demon here aswell, I've been using them for ADSL for 2+ years and not had one problem. As Michael said above their a little bit more pricey their most other providers but it's definately worth it for the stability, speed and support :).

                    Gavin Taylor w: http://www.gavspace.com

                    R Offline
                    R Offline
                    Russell Jones
                    wrote on last edited by
                    #12

                    i've decided to go with demon. I used to have a dial up account with them in the mid 90s. I'd totally forgotten about them. Thanks everyone for your comments, should a decent ISP up and running in about 15 days. Russell

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                    • R Russell Jones

                      I've just cancelled my Tiscali contract after less than a month as they are incapable of providing me with an internet connection that goes beyond SMTP POP and http/https. After nearly 3 weeks of next to useless connection the connection stopped working entirely on Tuesday. Fortunately the guy on the phone last night agreed with my comment that it was an unacceptable service so I won't be paying the full years subscription. My biggest issue is that they had blocked / port throttled 3389 and that the default IMAP port wasn't connecting properly. Second issue is that BitTorrent doesn't work so I can't receive my Linux updates by my preferred method. The really annoying thing is that these ports worked first thing in the morning or after midnight but they still tell me that my router configuration is to blame. I play a few games, occasionally run to maybe 10GB per month, use a wireless router and live in the countryside so Cable/NTL etc aren't available. Can anyone recommend their broadband supplier or are they all as bad as each other. Thanks, Russell

                      E Offline
                      E Offline
                      Ed Poore
                      wrote on last edited by
                      #13

                      Yet another vote for Demon, we've used them for donkey's years since the time everyone was on 9600 baud modems.  Best thing is that you can phone them up at 3am and speak to a person and that person usually knows what they're doing.  We've had a few teething troubles when we switched to ADSL (out in the country probably had something to do with it) and Dad phoned at 3.30am, spoke to someone who fixed the problem within the 20 minutes Dad was on the phone (free-phone number). They've also been very good at fixing problems with hosting the companies website.


                      I have no idea what I just said but my intentions were sincere. Poore Design

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                      • M Michael P Butler

                        arachnoid wrote:

                        Can anyone recommend their broadband supplier or are they all as bad as each other.

                        I use Demon Internet. Slightly more pricey than others but excellent service.

                        Michael CP Blog [^] Development Blog [^]

                        N Offline
                        N Offline
                        NormDroid
                        wrote on last edited by
                        #14

                        And they have newgroup access, I was with them for nearly ten years but company now pays for my link.

                        We made the buttons on the screen look so good you'll want to lick them. Steve Jobs

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                        • R Russell Jones

                          i've decided to go with demon. I used to have a dial up account with them in the mid 90s. I'd totally forgotten about them. Thanks everyone for your comments, should a decent ISP up and running in about 15 days. Russell

                          N Offline
                          N Offline
                          NormDroid
                          wrote on last edited by
                          #15

                          Newsgroups and now contraints, my last time I looked you were limited to 2mb but that may of changed.

                          We made the buttons on the screen look so good you'll want to lick them. Steve Jobs

                          G 1 Reply Last reply
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                          • C Colin Angus Mackay

                            I use Zen internet - It is one of the more expensive networks, but you get what you pay for - Excellent service!


                            Upcoming events: * Glasgow Geek Dinner (5th March) * Glasgow: Tell us what you want to see in 2007 My: Website | Blog | Photos

                            N Offline
                            N Offline
                            NormDroid
                            wrote on last edited by
                            #16

                            Zen are bsed in Rochdale, nice building right next to a garden center well out of the town center, looks a bit out of place.:rolleyes:

                            We made the buttons on the screen look so good you'll want to lick them. Steve Jobs

                            O 1 Reply Last reply
                            0
                            • L Lost User

                              I use BT, have done for years and haven't had a single problem. I have a MaxDSL connection (I get about 6Mbps, sometimes 6.5Mbps) for £26 a month (plus POP email accounts, web space, etc. etc.). My company pays £12,50 towards this a month, so I am only really paying about £15. I have no usage cap either, and I do a fair amount of BitTorrenting. Now, I know some people have had bad experiences with BT, but not me personally - the service has been 100% reliable. I have my own hardware (a SpeedTouch 585 which is a bloody brilliant wireless router). I know some people who have switched supplier to knock a few quid off their bill and have regretted it. Plenty of choice though - check out Think Broadband[^] for some ISP comparison, etc. It is a great site for people looking for a UK ISP.

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #17

                              Pipex - on the occasions i had to call their help desk they were above par and the QOS was very good.

                              The tigress is here :-D

                              R 1 Reply Last reply
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                              • R R Giskard Reventlov

                                I would agree with this: have used them for about a year after moving house with no trouble. Speed recently doubled from 2 to 4 Mbps (even though I downgraded my package). Get my vote, fwiw.

                                home
                                bookmarks

                                O Offline
                                O Offline
                                originSH
                                wrote on last edited by
                                #18

                                We've used BT at work and pay alot for the line. They were great whilst there was no problem but now we have a problem with uploading and they seem incapable of anything beyond "are you using the router we supplied?", they've even hung up on us multiple times when we've been nothing but patient and helfpul!

                                1 Reply Last reply
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                                • N NormDroid

                                  Newsgroups and now contraints, my last time I looked you were limited to 2mb but that may of changed.

                                  We made the buttons on the screen look so good you'll want to lick them. Steve Jobs

                                  G Offline
                                  G Offline
                                  Gavin Taylor
                                  wrote on last edited by
                                  #19

                                  norm .net wrote:

                                  you were limited to 2mb but that may of changed

                                  It most certainly has, had a free 8mb upgrade back in october :) With the upgrade came a pretty vague FUP (which most ISP's have in place) but it doesn't look like they actually inforce it too much as since the upgrade i've downloaded *a lot* of stuff and they've never imposed any limits... yet :)

                                  Gavin Taylor w: http://www.gavspace.com

                                  M 1 Reply Last reply
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                                  • N NormDroid

                                    Zen are bsed in Rochdale, nice building right next to a garden center well out of the town center, looks a bit out of place.:rolleyes:

                                    We made the buttons on the screen look so good you'll want to lick them. Steve Jobs

                                    O Offline
                                    O Offline
                                    originSH
                                    wrote on last edited by
                                    #20

                                    I went with Zen because of their customer service reputation and they have never failed me. They've always been very quick to respond and very helpful.

                                    C 1 Reply Last reply
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                                    • L Lost User

                                      Pipex - on the occasions i had to call their help desk they were above par and the QOS was very good.

                                      The tigress is here :-D

                                      R Offline
                                      R Offline
                                      R Giskard Reventlov
                                      wrote on last edited by
                                      #21

                                      I was a big fan of Pipex till I moved house and they were very unhelpful about shifting the account to a new address: so I changed to BT (who were also a little cheaper at the time).

                                      home
                                      bookmarks

                                      1 Reply Last reply
                                      0
                                      • R Russell Jones

                                        I've just cancelled my Tiscali contract after less than a month as they are incapable of providing me with an internet connection that goes beyond SMTP POP and http/https. After nearly 3 weeks of next to useless connection the connection stopped working entirely on Tuesday. Fortunately the guy on the phone last night agreed with my comment that it was an unacceptable service so I won't be paying the full years subscription. My biggest issue is that they had blocked / port throttled 3389 and that the default IMAP port wasn't connecting properly. Second issue is that BitTorrent doesn't work so I can't receive my Linux updates by my preferred method. The really annoying thing is that these ports worked first thing in the morning or after midnight but they still tell me that my router configuration is to blame. I play a few games, occasionally run to maybe 10GB per month, use a wireless router and live in the countryside so Cable/NTL etc aren't available. Can anyone recommend their broadband supplier or are they all as bad as each other. Thanks, Russell

                                        F Offline
                                        F Offline
                                        Frank Kerrigan
                                        wrote on last edited by
                                        #22

                                        I'm with Talk Talk £21 per month, inc line rental all phone calls and 2Mb broadband. Its only failed once in the last year and only for an hour or so. I suspect the customer service is poor, but I never had to call the. I suspect the route to most BB moans is the exchange, if the exchange is very busy or quite poor you will have issues most BB providers as its all going through the same cabling (Unless you have NTL cable and I wouldn't wish that on anyone).


                                        Blog Have I http:\\www.frankkerrigan.com

                                        M 1 Reply Last reply
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                                        • F Frank Kerrigan

                                          I'm with Talk Talk £21 per month, inc line rental all phone calls and 2Mb broadband. Its only failed once in the last year and only for an hour or so. I suspect the customer service is poor, but I never had to call the. I suspect the route to most BB moans is the exchange, if the exchange is very busy or quite poor you will have issues most BB providers as its all going through the same cabling (Unless you have NTL cable and I wouldn't wish that on anyone).


                                          Blog Have I http:\\www.frankkerrigan.com

                                          M Offline
                                          M Offline
                                          Matthew Bache
                                          wrote on last edited by
                                          #23

                                          I'm with TalkTalk too. If you can bear the wait for broadband to be connected (they have to do some re-plumbing at the BT exchanges...) and are prepared to risk the customer service, then the actual performance / price ratio is very good. Plus you get free local / national / international calls. I had one problem early on and their customer service was dreadful, until I finally got through to someone who was prepared to take the time to listen. Then they had the problem fixed within 24 hours.

                                          Matt

                                          if ( ! pMatt->isEnjoying("Sales") )
                                          {
                                          pMatt->retrain("Computer Science");
                                          pMatt->getNewJob("Developer");
                                          }

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