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  3. A buck for each bug?

A buck for each bug?

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  • P Offline
    P Offline
    peterchen
    wrote on last edited by
    #1

    We frequently have interns that work with the latest and greatest code and manuals, and they are a great source of feedback. (*cough*cheaptesters*cough*) We were discussing how to reward for finding bugs. Generally, their pay usually isn't great (but the projects are), and I am all for paying them money for finding and isolating bugs (I need a repro!), also mistakes in the manuals, etc. The only two ideas on the table are "a one time bonus for good bug finding skills", or "a small amount for each bug found". The first is much to fuzzy, the second is ripe with horror stories of system abuse - I just don't want to go down arguing what constitutes a bug and what does not, and finding that I rejected 90 of their 100 bug reports might be pretty frustrating for them. So maybe "A buck for each bug reproducable on a developers system"? What would you do? Any Horror Stories? Or maybe, err, ahem, success stories? To clarify: They are not hired as testers. They have a usually very interesting topic to work on. We just want to motivate them to not gloss over the bugs.


    Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
    We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
    Linkify!|Fold With Us!

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    • P peterchen

      We frequently have interns that work with the latest and greatest code and manuals, and they are a great source of feedback. (*cough*cheaptesters*cough*) We were discussing how to reward for finding bugs. Generally, their pay usually isn't great (but the projects are), and I am all for paying them money for finding and isolating bugs (I need a repro!), also mistakes in the manuals, etc. The only two ideas on the table are "a one time bonus for good bug finding skills", or "a small amount for each bug found". The first is much to fuzzy, the second is ripe with horror stories of system abuse - I just don't want to go down arguing what constitutes a bug and what does not, and finding that I rejected 90 of their 100 bug reports might be pretty frustrating for them. So maybe "A buck for each bug reproducable on a developers system"? What would you do? Any Horror Stories? Or maybe, err, ahem, success stories? To clarify: They are not hired as testers. They have a usually very interesting topic to work on. We just want to motivate them to not gloss over the bugs.


      Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
      We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
      Linkify!|Fold With Us!

      B Offline
      B Offline
      Bradml
      wrote on last edited by
      #2

      What stage are the tests being run at? If it at the late beta early delta stages then this is what I would give (AUD): Spelling error in manual: $1.00 Bad sentences, incorrect punctuation, etc. in manuals: $3.00 Bugs: simple Glitches: $2.00 simple Warning level Errors: $3.00 Simple critical errors: $5.00 Obscure warning level errors/Glitches: $4.00 Obscure critical errors: $10.00 Security errors: $15.00


      Brad Australian - Captain See Sharp on "Religion" any half intelligent person can come to the conclusion that pink unicorns do not exist.

      P 1 Reply Last reply
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      • P peterchen

        We frequently have interns that work with the latest and greatest code and manuals, and they are a great source of feedback. (*cough*cheaptesters*cough*) We were discussing how to reward for finding bugs. Generally, their pay usually isn't great (but the projects are), and I am all for paying them money for finding and isolating bugs (I need a repro!), also mistakes in the manuals, etc. The only two ideas on the table are "a one time bonus for good bug finding skills", or "a small amount for each bug found". The first is much to fuzzy, the second is ripe with horror stories of system abuse - I just don't want to go down arguing what constitutes a bug and what does not, and finding that I rejected 90 of their 100 bug reports might be pretty frustrating for them. So maybe "A buck for each bug reproducable on a developers system"? What would you do? Any Horror Stories? Or maybe, err, ahem, success stories? To clarify: They are not hired as testers. They have a usually very interesting topic to work on. We just want to motivate them to not gloss over the bugs.


        Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
        We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
        Linkify!|Fold With Us!

        V Offline
        V Offline
        V 0
        wrote on last edited by
        #3

        peterchen wrote:

        Generally, their pay usually isn't great

        They get paid ?! :wtf: Back in my days, we worked (internship) for free. Imagine my face when I heard that a small CR counted at 1000-1500 € a day and they told the client we developed 5 days although it only took me 2,5 days to do it. I never saw one penny (or eurocent actually).

        V. I found a living worth working for, but haven't found work worth living for.

        P W 2 Replies Last reply
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        • P peterchen

          We frequently have interns that work with the latest and greatest code and manuals, and they are a great source of feedback. (*cough*cheaptesters*cough*) We were discussing how to reward for finding bugs. Generally, their pay usually isn't great (but the projects are), and I am all for paying them money for finding and isolating bugs (I need a repro!), also mistakes in the manuals, etc. The only two ideas on the table are "a one time bonus for good bug finding skills", or "a small amount for each bug found". The first is much to fuzzy, the second is ripe with horror stories of system abuse - I just don't want to go down arguing what constitutes a bug and what does not, and finding that I rejected 90 of their 100 bug reports might be pretty frustrating for them. So maybe "A buck for each bug reproducable on a developers system"? What would you do? Any Horror Stories? Or maybe, err, ahem, success stories? To clarify: They are not hired as testers. They have a usually very interesting topic to work on. We just want to motivate them to not gloss over the bugs.


          Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
          We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
          Linkify!|Fold With Us!

          D Offline
          D Offline
          Denevers
          wrote on last edited by
          #4

          Just be sure they don't team up with the programmer to create a little business. :->

          Denevers

          P R 2 Replies Last reply
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          • B Bradml

            What stage are the tests being run at? If it at the late beta early delta stages then this is what I would give (AUD): Spelling error in manual: $1.00 Bad sentences, incorrect punctuation, etc. in manuals: $3.00 Bugs: simple Glitches: $2.00 simple Warning level Errors: $3.00 Simple critical errors: $5.00 Obscure warning level errors/Glitches: $4.00 Obscure critical errors: $10.00 Security errors: $15.00


            Brad Australian - Captain See Sharp on "Religion" any half intelligent person can come to the conclusion that pink unicorns do not exist.

            P Offline
            P Offline
            peterchen
            wrote on last edited by
            #5

            Interesting. The code sometimes comes straight from a dev machine build, and manual is written by non-native speakers, so I would go down a bit. Anyway: I assume you are in favor of such a scheme - but what constraints would you set on an "accepted bug report"?


            Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
            We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
            Linkify!|Fold With Us!

            B 1 Reply Last reply
            0
            • V V 0

              peterchen wrote:

              Generally, their pay usually isn't great

              They get paid ?! :wtf: Back in my days, we worked (internship) for free. Imagine my face when I heard that a small CR counted at 1000-1500 € a day and they told the client we developed 5 days although it only took me 2,5 days to do it. I never saw one penny (or eurocent actually).

              V. I found a living worth working for, but haven't found work worth living for.

              P Offline
              P Offline
              peterchen
              wrote on last edited by
              #6

              Yes, they are. If it's a mandatory internship during their education, or a diploma they get a "success bonus", i.e. if the result is good, they get a one time payment. And they are not required to give the copier a workout or make coffee. Some continue to work part time, or want to accrue some more internship days, which ain't free. But our standards are fairly high.


              Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
              We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
              Linkify!|Fold With Us!

              1 Reply Last reply
              0
              • P peterchen

                Interesting. The code sometimes comes straight from a dev machine build, and manual is written by non-native speakers, so I would go down a bit. Anyway: I assume you are in favor of such a scheme - but what constraints would you set on an "accepted bug report"?


                Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
                We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
                Linkify!|Fold With Us!

                B Offline
                B Offline
                Bradml
                wrote on last edited by
                #7

                peterchen wrote:

                but what constraints would you set on an

                Error messages or crashes. Also make sure that they can't report anything on the bug tracking database already. Error's will mostly cause a crash or an error message so that is pretty easy and security errors are easy to validate. Basically if something doesn't work it is an error, so just set up a simple error amount that you can afford to just give them if it is something small.


                Brad Australian - Captain See Sharp on "Religion" any half intelligent person can come to the conclusion that pink unicorns do not exist.

                1 Reply Last reply
                0
                • P peterchen

                  We frequently have interns that work with the latest and greatest code and manuals, and they are a great source of feedback. (*cough*cheaptesters*cough*) We were discussing how to reward for finding bugs. Generally, their pay usually isn't great (but the projects are), and I am all for paying them money for finding and isolating bugs (I need a repro!), also mistakes in the manuals, etc. The only two ideas on the table are "a one time bonus for good bug finding skills", or "a small amount for each bug found". The first is much to fuzzy, the second is ripe with horror stories of system abuse - I just don't want to go down arguing what constitutes a bug and what does not, and finding that I rejected 90 of their 100 bug reports might be pretty frustrating for them. So maybe "A buck for each bug reproducable on a developers system"? What would you do? Any Horror Stories? Or maybe, err, ahem, success stories? To clarify: They are not hired as testers. They have a usually very interesting topic to work on. We just want to motivate them to not gloss over the bugs.


                  Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
                  We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
                  Linkify!|Fold With Us!

                  A Offline
                  A Offline
                  Abu Mami
                  wrote on last edited by
                  #8

                  Donald Knuth in his classic programming series back in the '70s offered a buck for the first bug discovered in his books, and the reward was doubled for each subsequent bug. I don't think he ever had to even pay the dollar reward. Then again, he was a genius and didn't have bugs or make mistakes. *sigh* On the other hand, if I had to pay a nickel for each bug I'd be sleeping in the streets roaming for WiFi with my laptop in a paper bag.

                  N 1 Reply Last reply
                  0
                  • V V 0

                    peterchen wrote:

                    Generally, their pay usually isn't great

                    They get paid ?! :wtf: Back in my days, we worked (internship) for free. Imagine my face when I heard that a small CR counted at 1000-1500 € a day and they told the client we developed 5 days although it only took me 2,5 days to do it. I never saw one penny (or eurocent actually).

                    V. I found a living worth working for, but haven't found work worth living for.

                    W Offline
                    W Offline
                    WillemM
                    wrote on last edited by
                    #9

                    I'm doing my final years project (Afstudeerproject for the dutch) and I get payed too. I even drive a leasecar :) I can't remember when I didn't get payed for the work I did during an internship. There was one employer that didn't pay, but he was a jerk and was abusing interns by letting them do stuff that wasn't even remotely related to the study were doing. Personally I think it's a good idea to surprise the interns with a day out of the office doing something fun like a night bowling and a dinner, or something sporty like a day indoor snowboarding or something like that. I'm pretty sure they will love it. I think this is a good idea, because money can be one motivation to report bugs, but you can also motivate them by thanking them personally for reporting the bug and show them you actually do something with it by providing a new version to them where the bug is fixed. I agree that this sounds like something they wouldn't be happy with, but from my experience it's a honor to be part of a project and that your name shows up in the credits.

                    WM. What about weapons of mass-construction? "What? Its an Apple MacBook Pro. They are sexy!" - Paul Watson

                    V 1 Reply Last reply
                    0
                    • P peterchen

                      We frequently have interns that work with the latest and greatest code and manuals, and they are a great source of feedback. (*cough*cheaptesters*cough*) We were discussing how to reward for finding bugs. Generally, their pay usually isn't great (but the projects are), and I am all for paying them money for finding and isolating bugs (I need a repro!), also mistakes in the manuals, etc. The only two ideas on the table are "a one time bonus for good bug finding skills", or "a small amount for each bug found". The first is much to fuzzy, the second is ripe with horror stories of system abuse - I just don't want to go down arguing what constitutes a bug and what does not, and finding that I rejected 90 of their 100 bug reports might be pretty frustrating for them. So maybe "A buck for each bug reproducable on a developers system"? What would you do? Any Horror Stories? Or maybe, err, ahem, success stories? To clarify: They are not hired as testers. They have a usually very interesting topic to work on. We just want to motivate them to not gloss over the bugs.


                      Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
                      We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
                      Linkify!|Fold With Us!

                      R Offline
                      R Offline
                      R Giskard Reventlov
                      wrote on last edited by
                      #10

                      We're at the tail end of a largish project and have been *lucky* enough to have had a team of testers at our disposal and they've been quite knowledgable and generally know how to grade a 'feature' so that it gets attended to in a reasonable order according to severity and business impact. However, the users are another matter. Everything is a "critical showstopper", especially as we near the end of the project and a live release. Suddenly the wrong font is a critical error, an incorrectly spelt label is a critical error, every-other thing they find, no matter how trivial is a showstopper. If it wasn't for the users this would be the best job in the world.

                      home
                      tastier than delicious

                      1 Reply Last reply
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                      • W WillemM

                        I'm doing my final years project (Afstudeerproject for the dutch) and I get payed too. I even drive a leasecar :) I can't remember when I didn't get payed for the work I did during an internship. There was one employer that didn't pay, but he was a jerk and was abusing interns by letting them do stuff that wasn't even remotely related to the study were doing. Personally I think it's a good idea to surprise the interns with a day out of the office doing something fun like a night bowling and a dinner, or something sporty like a day indoor snowboarding or something like that. I'm pretty sure they will love it. I think this is a good idea, because money can be one motivation to report bugs, but you can also motivate them by thanking them personally for reporting the bug and show them you actually do something with it by providing a new version to them where the bug is fixed. I agree that this sounds like something they wouldn't be happy with, but from my experience it's a honor to be part of a project and that your name shows up in the credits.

                        WM. What about weapons of mass-construction? "What? Its an Apple MacBook Pro. They are sexy!" - Paul Watson

                        V Offline
                        V Offline
                        V 0
                        wrote on last edited by
                        #11

                        WillemM wrote:

                        I even drive a leasecar

                        Gelukzak ;P

                        V.
                        Stop smoking so you can: Enjoy longer the money you save. Moviereview Archive

                        W 1 Reply Last reply
                        0
                        • V V 0

                          WillemM wrote:

                          I even drive a leasecar

                          Gelukzak ;P

                          V.
                          Stop smoking so you can: Enjoy longer the money you save. Moviereview Archive

                          W Offline
                          W Offline
                          WillemM
                          wrote on last edited by
                          #12

                          hehehe :D

                          WM. What about weapons of mass-construction? "What? Its an Apple MacBook Pro. They are sexy!" - Paul Watson

                          V 1 Reply Last reply
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                          • W WillemM

                            hehehe :D

                            WM. What about weapons of mass-construction? "What? Its an Apple MacBook Pro. They are sexy!" - Paul Watson

                            V Offline
                            V Offline
                            V 0
                            wrote on last edited by
                            #13

                            Just for your reference, I'm currently driving a company car as well... :-D

                            V.
                            Stop smoking so you can: Enjoy longer the money you save. Moviereview Archive

                            W 1 Reply Last reply
                            0
                            • V V 0

                              Just for your reference, I'm currently driving a company car as well... :-D

                              V.
                              Stop smoking so you can: Enjoy longer the money you save. Moviereview Archive

                              W Offline
                              W Offline
                              WillemM
                              wrote on last edited by
                              #14

                              Now I'm curious, where do you work and is it also an internship or do you work there for a longer period of time (i.e. Your normal work)

                              WM. What about weapons of mass-construction? "What? Its an Apple MacBook Pro. They are sexy!" - Paul Watson

                              V 1 Reply Last reply
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                              • W WillemM

                                Now I'm curious, where do you work and is it also an internship or do you work there for a longer period of time (i.e. Your normal work)

                                WM. What about weapons of mass-construction? "What? Its an Apple MacBook Pro. They are sexy!" - Paul Watson

                                V Offline
                                V Offline
                                V 0
                                wrote on last edited by
                                #15

                                I'm currently working at Anderlecht for over a year now. I'm working 3,5 years already, not including my internship ;-).

                                V.
                                Stop smoking so you can: Enjoy longer the money you save. Moviereview Archive

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                                • V V 0

                                  I'm currently working at Anderlecht for over a year now. I'm working 3,5 years already, not including my internship ;-).

                                  V.
                                  Stop smoking so you can: Enjoy longer the money you save. Moviereview Archive

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                                  W Offline
                                  WillemM
                                  wrote on last edited by
                                  #16

                                  I'm doing my project at Info Support in Veenendaal. I really hope I can stick around there, because it's a great company to work for and it really fits my style of work. Anderlecht turns up some info on google, but it's all soccer, neighborhoods etc.

                                  WM. What about weapons of mass-construction? "What? Its an Apple MacBook Pro. They are sexy!" - Paul Watson

                                  V 1 Reply Last reply
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                                  • W WillemM

                                    I'm doing my project at Info Support in Veenendaal. I really hope I can stick around there, because it's a great company to work for and it really fits my style of work. Anderlecht turns up some info on google, but it's all soccer, neighborhoods etc.

                                    WM. What about weapons of mass-construction? "What? Its an Apple MacBook Pro. They are sexy!" - Paul Watson

                                    V Offline
                                    V Offline
                                    V 0
                                    wrote on last edited by
                                    #17

                                    :laugh: I once did a job interview at Info Support in Mechelen. It's a small world after all ...

                                    V.
                                    Stop smoking so you can: Enjoy longer the money you save. Moviereview Archive

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                                    • P peterchen

                                      We frequently have interns that work with the latest and greatest code and manuals, and they are a great source of feedback. (*cough*cheaptesters*cough*) We were discussing how to reward for finding bugs. Generally, their pay usually isn't great (but the projects are), and I am all for paying them money for finding and isolating bugs (I need a repro!), also mistakes in the manuals, etc. The only two ideas on the table are "a one time bonus for good bug finding skills", or "a small amount for each bug found". The first is much to fuzzy, the second is ripe with horror stories of system abuse - I just don't want to go down arguing what constitutes a bug and what does not, and finding that I rejected 90 of their 100 bug reports might be pretty frustrating for them. So maybe "A buck for each bug reproducable on a developers system"? What would you do? Any Horror Stories? Or maybe, err, ahem, success stories? To clarify: They are not hired as testers. They have a usually very interesting topic to work on. We just want to motivate them to not gloss over the bugs.


                                      Developers, Developers, Developers, Developers, Developers, Developers, Velopers, Develprs, Developers!
                                      We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
                                      Linkify!|Fold With Us!

                                      B Offline
                                      B Offline
                                      bryce
                                      wrote on last edited by
                                      #18

                                      one tequila sunrise for each bug fact - the bloke found 83 bryce

                                      --- To paraphrase Fred Dagg - the views expressed in this post are bloody good ones. --
                                      Publitor, making Pubmed easy. http://www.sohocode.com/publitor

                                      Our kids books :The Snot Goblin, and Book 2 - the Snotgoblin and Fluff

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                                      • A Abu Mami

                                        Donald Knuth in his classic programming series back in the '70s offered a buck for the first bug discovered in his books, and the reward was doubled for each subsequent bug. I don't think he ever had to even pay the dollar reward. Then again, he was a genius and didn't have bugs or make mistakes. *sigh* On the other hand, if I had to pay a nickel for each bug I'd be sleeping in the streets roaming for WiFi with my laptop in a paper bag.

                                        N Offline
                                        N Offline
                                        NormDroid
                                        wrote on last edited by
                                        #19

                                        :-D

                                        .net is a box of never ending treasures, every day I get find another gem.

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                                        • D Denevers

                                          Just be sure they don't team up with the programmer to create a little business. :->

                                          Denevers

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                                          P Offline
                                          Pete OHanlon
                                          wrote on last edited by
                                          #20

                                          What? "Code me a Hummer baby":-D

                                          Deja View - the feeling that you've seen this post before.

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