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Bank of America Sucks

Scheduled Pinned Locked Moved The Lounge
helplearning
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  • J Offline
    J Offline
    Joe Woodbury
    wrote on last edited by
    #1

    I just got a late fee claiming I didn't make a payment on my credit card. Only problem is that I pay the bill in full every month. I have entries in my check book and Money for the scheduled payment, but it didn't go through. Add to that multiple failures of their online banking service and this is one sucky company. Time to cancel this credit card.

    Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

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    • J Joe Woodbury

      I just got a late fee claiming I didn't make a payment on my credit card. Only problem is that I pay the bill in full every month. I have entries in my check book and Money for the scheduled payment, but it didn't go through. Add to that multiple failures of their online banking service and this is one sucky company. Time to cancel this credit card.

      Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

      M Offline
      M Offline
      Marc Clifton
      wrote on last edited by
      #2

      Don't blame BofA. Blame the programmers! ;P Marc

      Thyme In The Country
      Interacx

      People are just notoriously impossible. --DavidCrow
      There's NO excuse for not commenting your code. -- John Simmons / outlaw programmer
      People who say that they will refactor their code later to make it "good" don't understand refactoring, nor the art and craft of programming. -- Josh Smith

      S 1 Reply Last reply
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      • J Joe Woodbury

        I just got a late fee claiming I didn't make a payment on my credit card. Only problem is that I pay the bill in full every month. I have entries in my check book and Money for the scheduled payment, but it didn't go through. Add to that multiple failures of their online banking service and this is one sucky company. Time to cancel this credit card.

        Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

        T Offline
        T Offline
        TheGreatAndPowerfulOz
        wrote on last edited by
        #3

        dude, use online bill pay from your bank. It's probably free and they gaurantee delivery or they pay!

        Silence is the voice of complicity. Strange women lying in ponds distributing swords is no basis for a system of government. -- monty python Might I suggest that the universe was always the size of the cosmos. It is just that at one point the cosmos was the size of a marble. -- Colin Angus Mackay

        J 1 Reply Last reply
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        • T TheGreatAndPowerfulOz

          dude, use online bill pay from your bank. It's probably free and they gaurantee delivery or they pay!

          Silence is the voice of complicity. Strange women lying in ponds distributing swords is no basis for a system of government. -- monty python Might I suggest that the universe was always the size of the cosmos. It is just that at one point the cosmos was the size of a marble. -- Colin Angus Mackay

          J Offline
          J Offline
          Joe Woodbury
          wrote on last edited by
          #4

          ahz wrote:

          dude, use online bill pay from your bank. It's probably free

          Nope. (My bank is great about everything but that and cash deposits being credited same day, though every bank I've dealt with are jerks about cash deposits.) Besides, I've never had an online payment fail to go through until now. (Bank of America bought MBNA and transfered the accounts over at the end of last year. It's been pure hell.)

          Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

          J 1 Reply Last reply
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          • J Joe Woodbury

            ahz wrote:

            dude, use online bill pay from your bank. It's probably free

            Nope. (My bank is great about everything but that and cash deposits being credited same day, though every bank I've dealt with are jerks about cash deposits.) Besides, I've never had an online payment fail to go through until now. (Bank of America bought MBNA and transfered the accounts over at the end of last year. It's been pure hell.)

            Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

            J Offline
            J Offline
            Jon Sagara
            wrote on last edited by
            #5

            I don't know if this applies to you, but apparently you can reject the charge[^]. Edit: Oh, and I did cancel my MBNA card, though mostly because I don't use it anymore.

            Jon Sagara This is the stuff we'll drink on special occasions. To paraphrase my father-in-law, this is the kind of wine that results in kids. -- A friend Blog | Site | Articles

            J 1 Reply Last reply
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            • J Jon Sagara

              I don't know if this applies to you, but apparently you can reject the charge[^]. Edit: Oh, and I did cancel my MBNA card, though mostly because I don't use it anymore.

              Jon Sagara This is the stuff we'll drink on special occasions. To paraphrase my father-in-law, this is the kind of wine that results in kids. -- A friend Blog | Site | Articles

              J Offline
              J Offline
              Joe Woodbury
              wrote on last edited by
              #6

              I was hit for a late fee, not that insane charge. I just read that the core of the problem is how Bank of American took over MBNA. Apparently, they brought MBNA's accounting system in house and are trying to merge it with their system. The good news is that when they heard we were MBNA "transfers" they waived the late charge without protest, which tells me we weren't alone in what happened last month. It's not going to stop me from canceling the card though.

              Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

              1 Reply Last reply
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              • M Marc Clifton

                Don't blame BofA. Blame the programmers! ;P Marc

                Thyme In The Country
                Interacx

                People are just notoriously impossible. --DavidCrow
                There's NO excuse for not commenting your code. -- John Simmons / outlaw programmer
                People who say that they will refactor their code later to make it "good" don't understand refactoring, nor the art and craft of programming. -- Josh Smith

                S Offline
                S Offline
                Shog9 0
                wrote on last edited by
                #7

                Heh, right. No, it's BofA all the way. They actually go out of their way to make the online system worse over time. :suss:

                ----

                It appears that everybody is under the impression that I approve of the documentation. You probably also blame Ken Burns for supporting slavery.

                --Raymond Chen on MSDN

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                • J Joe Woodbury

                  I just got a late fee claiming I didn't make a payment on my credit card. Only problem is that I pay the bill in full every month. I have entries in my check book and Money for the scheduled payment, but it didn't go through. Add to that multiple failures of their online banking service and this is one sucky company. Time to cancel this credit card.

                  Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

                  S Offline
                  S Offline
                  snailflying
                  wrote on last edited by
                  #8

                  Come to china!;)

                  Where did the good times go? Don't try it, just do it! *Archibald*rever dragon!

                  1 Reply Last reply
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                  • J Joe Woodbury

                    I just got a late fee claiming I didn't make a payment on my credit card. Only problem is that I pay the bill in full every month. I have entries in my check book and Money for the scheduled payment, but it didn't go through. Add to that multiple failures of their online banking service and this is one sucky company. Time to cancel this credit card.

                    Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

                    E Offline
                    E Offline
                    Ed Gadziemski
                    wrote on last edited by
                    #9

                    Regulation of credit providers has significantly weakened over the past several years. Their deep pockets have purchased many a lawmaker of both major parties.

                    1 Reply Last reply
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                    • J Joe Woodbury

                      I just got a late fee claiming I didn't make a payment on my credit card. Only problem is that I pay the bill in full every month. I have entries in my check book and Money for the scheduled payment, but it didn't go through. Add to that multiple failures of their online banking service and this is one sucky company. Time to cancel this credit card.

                      Anyone who thinks he has a better idea of what's good for people than people do is a swine. - P.J. O'Rourke

                      A Offline
                      A Offline
                      Andy Brummer
                      wrote on last edited by
                      #10

                      BoA sucks. Even after the lawsuit for them reordering daily debits and credits so they get the maximum overdraft fees. Just before I closed my account I went in and got a money order, and the cashier apologized for having to charge me 3 dollars when it would have cost 35 cents at 7-11 at the time. :doh:

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