Automated crash reporting
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Does anybody know of a half decent (and preferably open source) solution for managing automated crash reporting? Anything with a half decent reporting interface that can receive crashes from SOAP or http post. Our current 'inboxes with 300,000 messages in them that rarely get read' approach is starting to depress me. Our defect tracking / project planning software (trac) can take error reports by http post, but I really don't want to fill it up with 10,000 instances of the same stack trace.. Something that can automatically mark duplicates, filter known faults and highlight / escalate new ones. Yeah, moon on a stick, but any suggestions would be appreciated.
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Does anybody know of a half decent (and preferably open source) solution for managing automated crash reporting? Anything with a half decent reporting interface that can receive crashes from SOAP or http post. Our current 'inboxes with 300,000 messages in them that rarely get read' approach is starting to depress me. Our defect tracking / project planning software (trac) can take error reports by http post, but I really don't want to fill it up with 10,000 instances of the same stack trace.. Something that can automatically mark duplicates, filter known faults and highlight / escalate new ones. Yeah, moon on a stick, but any suggestions would be appreciated.
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Ryan Roberts wrote:
but any suggestions would be appreciated.
Make the application stop crashing. :-D
/M
- Don't sweat the petty things, and don't pet the sweaty things.
OK, other than that suggestion :P
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OK, other than that suggestion :P
Ummm ... make some ELSE make the app stop crashing :~ ;)
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Does anybody know of a half decent (and preferably open source) solution for managing automated crash reporting? Anything with a half decent reporting interface that can receive crashes from SOAP or http post. Our current 'inboxes with 300,000 messages in them that rarely get read' approach is starting to depress me. Our defect tracking / project planning software (trac) can take error reports by http post, but I really don't want to fill it up with 10,000 instances of the same stack trace.. Something that can automatically mark duplicates, filter known faults and highlight / escalate new ones. Yeah, moon on a stick, but any suggestions would be appreciated.
FogBugz - if I may mention it in proximity to trac - claims to be able to do duplicate detection and keyword filtering. I never tried it (except when they use it themselves, the automatic report sometimes links to a knowledge base article which once even solved the problem)
We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
My first real C# project | Linkify!|FoldWithUs! | sighist -
FogBugz - if I may mention it in proximity to trac - claims to be able to do duplicate detection and keyword filtering. I never tried it (except when they use it themselves, the automatic report sometimes links to a knowledge base article which once even solved the problem)
We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
My first real C# project | Linkify!|FoldWithUs! | sighistThanks for that. I'll find out if I can test services on the free evaluation.
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Does anybody know of a half decent (and preferably open source) solution for managing automated crash reporting? Anything with a half decent reporting interface that can receive crashes from SOAP or http post. Our current 'inboxes with 300,000 messages in them that rarely get read' approach is starting to depress me. Our defect tracking / project planning software (trac) can take error reports by http post, but I really don't want to fill it up with 10,000 instances of the same stack trace.. Something that can automatically mark duplicates, filter known faults and highlight / escalate new ones. Yeah, moon on a stick, but any suggestions would be appreciated.
There are a couple of useful crash detection routines here on CP: CrashRpt: http://www.codeproject.com/debug/crash_report.asp[^] XCrashReport: http://www.codeproject.com/debug/XCrashReportPt4.asp[^] I did have another similar module bookmarked which looked good but I can't seem to find it at the minute. I'm sure someone else will post it. It was very powerful and could grab screenshots as well as other related files. It also had its own collection agent which you could run on your server so submissions could be made directly instead of via email. Anyhow as someone as already mentioned, FogBugz claims some support for what you are looking for. I was evaluating FogBugz recently (I was impressed by the way!) and I remember seeing an article relating to using it to detect repeat crash submissions. Hope its of use: http://issues.perfectussolutions.co.nz/help/Articles/GetCrashReportsFromUsersA.html[^] -- modified at 14:29 Thursday 3rd May, 2007 Found the other module, it was called BugTrap: http://www.codeproject.com/tools/BugTrap.asp[^]
-- The Obliterator