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Amusing OSS response

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  • J Offline
    J Offline
    Jim Crafton
    wrote on last edited by
    #1

    And people wonder why so many OSS projects falter. Our good buddy at XKCD[^] has a brief story about this:

    Why can't I read the whole comic mouseover text in Firefox?

    They can be read with extensions like Long Titles. This is a
    bug in Firefox, Mozilla Bug #45375. It has been outstanding
    for many years now. Both Ryan North (Dinosaur Comics) and I
    have contacted the developers to let them know how many of our
    readers it affects and to see if there's anything we can do to
    help with a fix (offering money or programmers). They repeatedly
    told us to go away and/or shut up, with some developers saying
    they'd withold a fix because we were complaining
    . I've of
    course learned to be way more cautious about offering to help
    out with an open-source project.

    Damn, that's just completely unacceptable. Of course, there may be more to it than this, but I doubt, as I have heard a number of similar stories about other projects as well.

    ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

    S A N J U 6 Replies Last reply
    0
    • J Jim Crafton

      And people wonder why so many OSS projects falter. Our good buddy at XKCD[^] has a brief story about this:

      Why can't I read the whole comic mouseover text in Firefox?

      They can be read with extensions like Long Titles. This is a
      bug in Firefox, Mozilla Bug #45375. It has been outstanding
      for many years now. Both Ryan North (Dinosaur Comics) and I
      have contacted the developers to let them know how many of our
      readers it affects and to see if there's anything we can do to
      help with a fix (offering money or programmers). They repeatedly
      told us to go away and/or shut up, with some developers saying
      they'd withold a fix because we were complaining
      . I've of
      course learned to be way more cautious about offering to help
      out with an open-source project.

      Damn, that's just completely unacceptable. Of course, there may be more to it than this, but I doubt, as I have heard a number of similar stories about other projects as well.

      ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

      S Offline
      S Offline
      Shog9 0
      wrote on last edited by
      #2

      Jim Crafton wrote:

      Damn, that's just completely unacceptable.

      Heh. That's software for ya.

      ----

      i hope you are feeling sleepy for people not calling you by the same.

      --BarnaKol on abusive words

      1 Reply Last reply
      0
      • J Jim Crafton

        And people wonder why so many OSS projects falter. Our good buddy at XKCD[^] has a brief story about this:

        Why can't I read the whole comic mouseover text in Firefox?

        They can be read with extensions like Long Titles. This is a
        bug in Firefox, Mozilla Bug #45375. It has been outstanding
        for many years now. Both Ryan North (Dinosaur Comics) and I
        have contacted the developers to let them know how many of our
        readers it affects and to see if there's anything we can do to
        help with a fix (offering money or programmers). They repeatedly
        told us to go away and/or shut up, with some developers saying
        they'd withold a fix because we were complaining
        . I've of
        course learned to be way more cautious about offering to help
        out with an open-source project.

        Damn, that's just completely unacceptable. Of course, there may be more to it than this, but I doubt, as I have heard a number of similar stories about other projects as well.

        ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

        A Offline
        A Offline
        Antony M Kancidrowski
        wrote on last edited by
        #3

        Um, just to have a simple tooltip bug outstanding for that length of time is disappointing IMO. I guess it is the failing that no-one wanted to fix it... :|

        Ant. I'm hard, yet soft.
        I'm coloured, yet clear.
        I'm fruity and sweet.
        I'm jelly, what am I? Muse on it further, I shall return!
        - David Walliams (Little Britain)

        1 Reply Last reply
        0
        • J Jim Crafton

          And people wonder why so many OSS projects falter. Our good buddy at XKCD[^] has a brief story about this:

          Why can't I read the whole comic mouseover text in Firefox?

          They can be read with extensions like Long Titles. This is a
          bug in Firefox, Mozilla Bug #45375. It has been outstanding
          for many years now. Both Ryan North (Dinosaur Comics) and I
          have contacted the developers to let them know how many of our
          readers it affects and to see if there's anything we can do to
          help with a fix (offering money or programmers). They repeatedly
          told us to go away and/or shut up, with some developers saying
          they'd withold a fix because we were complaining
          . I've of
          course learned to be way more cautious about offering to help
          out with an open-source project.

          Damn, that's just completely unacceptable. Of course, there may be more to it than this, but I doubt, as I have heard a number of similar stories about other projects as well.

          ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

          N Offline
          N Offline
          Nougat H
          wrote on last edited by
          #4

          Aside from the response you can read the text by viewing the image properties. Opera shows it just fine. ;)

          ____________________________ I didn't know what to put in here.

          1 Reply Last reply
          0
          • J Jim Crafton

            And people wonder why so many OSS projects falter. Our good buddy at XKCD[^] has a brief story about this:

            Why can't I read the whole comic mouseover text in Firefox?

            They can be read with extensions like Long Titles. This is a
            bug in Firefox, Mozilla Bug #45375. It has been outstanding
            for many years now. Both Ryan North (Dinosaur Comics) and I
            have contacted the developers to let them know how many of our
            readers it affects and to see if there's anything we can do to
            help with a fix (offering money or programmers). They repeatedly
            told us to go away and/or shut up, with some developers saying
            they'd withold a fix because we were complaining
            . I've of
            course learned to be way more cautious about offering to help
            out with an open-source project.

            Damn, that's just completely unacceptable. Of course, there may be more to it than this, but I doubt, as I have heard a number of similar stories about other projects as well.

            ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

            J Offline
            J Offline
            Jorgen Sigvardsson
            wrote on last edited by
            #5

            Errr.. are those developer aiming to participate in some silly tv-show like Big Brother? Someone should stop paying them salaries! Oh wait... :sigh: [edit]Spelling mistakes.. :sigh:[/edit]


            Last modified: 1hr 26mins after originally posted --

            -- Raaaaaaaaaaaaaaaaaaaaa!

            J 1 Reply Last reply
            0
            • J Jorgen Sigvardsson

              Errr.. are those developer aiming to participate in some silly tv-show like Big Brother? Someone should stop paying them salaries! Oh wait... :sigh: [edit]Spelling mistakes.. :sigh:[/edit]


              Last modified: 1hr 26mins after originally posted --

              -- Raaaaaaaaaaaaaaaaaaaaa!

              J Offline
              J Offline
              Jim Crafton
              wrote on last edited by
              #6

              Well if someone had any backbone at mozilla they could always revoke their cvs/svn privileges and bug tracker rights. At least that would be something.

              ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

              1 Reply Last reply
              0
              • J Jim Crafton

                And people wonder why so many OSS projects falter. Our good buddy at XKCD[^] has a brief story about this:

                Why can't I read the whole comic mouseover text in Firefox?

                They can be read with extensions like Long Titles. This is a
                bug in Firefox, Mozilla Bug #45375. It has been outstanding
                for many years now. Both Ryan North (Dinosaur Comics) and I
                have contacted the developers to let them know how many of our
                readers it affects and to see if there's anything we can do to
                help with a fix (offering money or programmers). They repeatedly
                told us to go away and/or shut up, with some developers saying
                they'd withold a fix because we were complaining
                . I've of
                course learned to be way more cautious about offering to help
                out with an open-source project.

                Damn, that's just completely unacceptable. Of course, there may be more to it than this, but I doubt, as I have heard a number of similar stories about other projects as well.

                ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

                U Offline
                U Offline
                ushering
                wrote on last edited by
                #7

                While not customer centric, this OSS developer attitude is logical. People who have longstanding issues are supposed to contribute in some way to fixing the problem. It is improper to continue hounding the core development team. The users concerned about this bug should have utilized the community to find an answer to their problem. Failing there they should have realized that the issue is not high on people's priority lists and tackled the issue themselves. Most OSS projects are not designed to compete on service. Considering the relative youth of most OSS projects it is actually beneficial to have people digging around in the guts of their programs trying to work out the kinks. I still code using MS products targeting MS platforms, but the excitement for me is in working with the ultra malleable (and yes, buggy) fringes of OSS development. Mainstream adoption of most (non-server related) OSS technology is years in the future and rightfully so... Right now the community is a developers playground. Regards.

                J 1 Reply Last reply
                0
                • U ushering

                  While not customer centric, this OSS developer attitude is logical. People who have longstanding issues are supposed to contribute in some way to fixing the problem. It is improper to continue hounding the core development team. The users concerned about this bug should have utilized the community to find an answer to their problem. Failing there they should have realized that the issue is not high on people's priority lists and tackled the issue themselves. Most OSS projects are not designed to compete on service. Considering the relative youth of most OSS projects it is actually beneficial to have people digging around in the guts of their programs trying to work out the kinks. I still code using MS products targeting MS platforms, but the excitement for me is in working with the ultra malleable (and yes, buggy) fringes of OSS development. Mainstream adoption of most (non-server related) OSS technology is years in the future and rightfully so... Right now the community is a developers playground. Regards.

                  J Offline
                  J Offline
                  Jim Crafton
                  wrote on last edited by
                  #8

                  ushering wrote:

                  While not customer centric, this OSS developer attitude is logical.

                  Bullshit. It's just being rude, period.

                  ushering wrote:

                  People who have longstanding issues are supposed to contribute in some way to fixing the problem.

                  If a user submits a bug, the user can hardly be expected to fix the C++ source code. How many people out there even know how to program C++, much less dig into the complete mess that is the mozilla source tree. Give me a break!

                  ushering wrote:

                  It is improper to continue hounding the core development team.

                  Why do you *assume* that the person was "hounding" the developers? I would hazard a guess that only a few emails were exchanged.

                  ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

                  U 1 Reply Last reply
                  0
                  • J Jim Crafton

                    ushering wrote:

                    While not customer centric, this OSS developer attitude is logical.

                    Bullshit. It's just being rude, period.

                    ushering wrote:

                    People who have longstanding issues are supposed to contribute in some way to fixing the problem.

                    If a user submits a bug, the user can hardly be expected to fix the C++ source code. How many people out there even know how to program C++, much less dig into the complete mess that is the mozilla source tree. Give me a break!

                    ushering wrote:

                    It is improper to continue hounding the core development team.

                    Why do you *assume* that the person was "hounding" the developers? I would hazard a guess that only a few emails were exchanged.

                    ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

                    U Offline
                    U Offline
                    ushering
                    wrote on last edited by
                    #9

                    I agree that it is rude, but I don't think the developers are out of line. One of the main reasons I am not heavily vested in OSS is that the culture around the products leaves much to be desired. There are plenty of examples of truly out of line behavior (google openBSD + Theo to get started), but this is not one of them. It is just an example of dealing with an immature community and recieving immature responses. OSS movements simply have a lot of growing up to do. Rude, yes. Logical, yes. My comment is not B.S., but I respect your right to differ. Regards. P.S. I respect and use Microsoft products. I see good things coming of the competition between the MS business model and the OSS movements when it finally develops.

                    P 1 Reply Last reply
                    0
                    • J Jim Crafton

                      And people wonder why so many OSS projects falter. Our good buddy at XKCD[^] has a brief story about this:

                      Why can't I read the whole comic mouseover text in Firefox?

                      They can be read with extensions like Long Titles. This is a
                      bug in Firefox, Mozilla Bug #45375. It has been outstanding
                      for many years now. Both Ryan North (Dinosaur Comics) and I
                      have contacted the developers to let them know how many of our
                      readers it affects and to see if there's anything we can do to
                      help with a fix (offering money or programmers). They repeatedly
                      told us to go away and/or shut up, with some developers saying
                      they'd withold a fix because we were complaining
                      . I've of
                      course learned to be way more cautious about offering to help
                      out with an open-source project.

                      Damn, that's just completely unacceptable. Of course, there may be more to it than this, but I doubt, as I have heard a number of similar stories about other projects as well.

                      ¡El diablo está en mis pantalones! ¡Mire, mire! Real Mentats use only 100% pure, unfooled around with Sapho Juice(tm)! SELECT * FROM User WHERE Clue > 0 0 rows returned Save an Orange - Use the VCF! VCF Blog

                      P Offline
                      P Offline
                      peterchen
                      wrote on last edited by
                      #10

                      I've browsed through that case. Nothing unusual, if you let devs do customer support. (He offered to send money of recruit manpower, and got brushed off. Sheesh.)


                      We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
                      My first real C# project | Linkify!|FoldWithUs! | sighist

                      1 Reply Last reply
                      0
                      • U ushering

                        I agree that it is rude, but I don't think the developers are out of line. One of the main reasons I am not heavily vested in OSS is that the culture around the products leaves much to be desired. There are plenty of examples of truly out of line behavior (google openBSD + Theo to get started), but this is not one of them. It is just an example of dealing with an immature community and recieving immature responses. OSS movements simply have a lot of growing up to do. Rude, yes. Logical, yes. My comment is not B.S., but I respect your right to differ. Regards. P.S. I respect and use Microsoft products. I see good things coming of the competition between the MS business model and the OSS movements when it finally develops.

                        P Offline
                        P Offline
                        peterchen
                        wrote on last edited by
                        #11

                        Considering all the politics around the bug ("it's them / bug Y has to be fixed first / depends on / this is not a bug") and that it's apparently a side effect of an XML-based rendering engine, I find the expectation of an outsider walking in, doing the job, and the patch being accepted highly illogical.


                        We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
                        My first real C# project | Linkify!|FoldWithUs! | sighist

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