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  3. I hate Teltra (still)

I hate Teltra (still)

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  • C Offline
    C Offline
    Christian Graus
    wrote on last edited by
    #1

    Apparently, all that Telstra phone support is willing to do in regard to my ongoing connection issues, is cancel my account. I hate them SO much....

    Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

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    • C Christian Graus

      Apparently, all that Telstra phone support is willing to do in regard to my ongoing connection issues, is cancel my account. I hate them SO much....

      Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

      J Offline
      J Offline
      John Carson
      wrote on last edited by
      #2

      Christian Graus wrote:

      Apparently, all that Telstra phone support is willing to do in regard to my ongoing connection issues, is cancel my account. I hate them SO much....

      I find Telstra pretty insufferable as well. I get my phone service from my ISP now, but it is still reliant on the Telstra infrastructure. All the same, I take pleasure in directing as little money Telstra's way as possible.

      John Carson

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      • C Christian Graus

        Apparently, all that Telstra phone support is willing to do in regard to my ongoing connection issues, is cancel my account. I hate them SO much....

        Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

        L Offline
        L Offline
        Lost User
        wrote on last edited by
        #3

        Is this for your internet connection? Do you use their cable or adsl service? We moved a couple of weeks ago and I organised for the phone to be connected on a particular date. I then organised for our adsl (with a different isp) to get moved on the same day. The isp put the application into telstra for the adsl in the morning but telstra didnt connect the phone till the afternoon. End result was no internet, Telstra told the isp the number didnt exist (the isp emailed me to let me know which is completely useless given I didnt have any internet) and an extra $100 charge. Two weeks and one day later and we still have no internet.

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        • C Christian Graus

          Apparently, all that Telstra phone support is willing to do in regard to my ongoing connection issues, is cancel my account. I hate them SO much....

          Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

          B Offline
          B Offline
          Bradml
          wrote on last edited by
          #4

          Optus is just as bad. Hopefully the governments new Broadband plans go through and we get some decent speed all round. Of course that isn't going to help the awful service quality that all the providers give, but atleast it's a start. Has anyone tried iiNet? They are supposed to be fast. Internode is reportedly the best ISP in Aus when it comes to service, but they have like .1% of the market...


          Brad Australian - Bradml on "The ADOTD" Hey all, did you just use/read an acronym? Post it HERE, at the ADOTD[^]

          J C 2 Replies Last reply
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          • L Lost User

            Is this for your internet connection? Do you use their cable or adsl service? We moved a couple of weeks ago and I organised for the phone to be connected on a particular date. I then organised for our adsl (with a different isp) to get moved on the same day. The isp put the application into telstra for the adsl in the morning but telstra didnt connect the phone till the afternoon. End result was no internet, Telstra told the isp the number didnt exist (the isp emailed me to let me know which is completely useless given I didnt have any internet) and an extra $100 charge. Two weeks and one day later and we still have no internet.

            D Offline
            D Offline
            Dario Solera
            wrote on last edited by
            #5

            Josh Gray wrote:

            and an extra $100 charge.

            :~ Is that legit?

            If you truly believe you need to pick a mobile phone that "says something" about your personality, don't bother. You don't have a personality. A mental illness, maybe - but not a personality. - Charlie Brooker My Blog - My Photos - ScrewTurn Wiki

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            • B Bradml

              Optus is just as bad. Hopefully the governments new Broadband plans go through and we get some decent speed all round. Of course that isn't going to help the awful service quality that all the providers give, but atleast it's a start. Has anyone tried iiNet? They are supposed to be fast. Internode is reportedly the best ISP in Aus when it comes to service, but they have like .1% of the market...


              Brad Australian - Bradml on "The ADOTD" Hey all, did you just use/read an acronym? Post it HERE, at the ADOTD[^]

              J Offline
              J Offline
              Joey Bloggs
              wrote on last edited by
              #6

              Yeh we've just tested iiNet as a second connection in the office. It's better than optus (but then that's not saying much is it ;) I had an InterNode account at home for a while and it was fine but when I moved I had to drop it because they didn't service the new area. Went with TPG which has been fine so far ~ We really really need to spin off a national telecomms infrastructure company from Telstra with the G9 members as equal partners. Yeh I know I'm dreaming...

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              • L Lost User

                Is this for your internet connection? Do you use their cable or adsl service? We moved a couple of weeks ago and I organised for the phone to be connected on a particular date. I then organised for our adsl (with a different isp) to get moved on the same day. The isp put the application into telstra for the adsl in the morning but telstra didnt connect the phone till the afternoon. End result was no internet, Telstra told the isp the number didnt exist (the isp emailed me to let me know which is completely useless given I didnt have any internet) and an extra $100 charge. Two weeks and one day later and we still have no internet.

                C Offline
                C Offline
                Christian Graus
                wrote on last edited by
                #7

                I have wireless because there is no cable down here and no ADSL where I live. Your story doesn't surprise me, it sounds pretty typical.

                Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

                1 Reply Last reply
                0
                • B Bradml

                  Optus is just as bad. Hopefully the governments new Broadband plans go through and we get some decent speed all round. Of course that isn't going to help the awful service quality that all the providers give, but atleast it's a start. Has anyone tried iiNet? They are supposed to be fast. Internode is reportedly the best ISP in Aus when it comes to service, but they have like .1% of the market...


                  Brad Australian - Bradml on "The ADOTD" Hey all, did you just use/read an acronym? Post it HERE, at the ADOTD[^]

                  C Offline
                  C Offline
                  Christian Graus
                  wrote on last edited by
                  #8

                  I am in Hobart, my future continues to be wireless, under the new government promises. Internode rocks, I put my inlaws onto them.

                  Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

                  B 1 Reply Last reply
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                  • J Joey Bloggs

                    Yeh we've just tested iiNet as a second connection in the office. It's better than optus (but then that's not saying much is it ;) I had an InterNode account at home for a while and it was fine but when I moved I had to drop it because they didn't service the new area. Went with TPG which has been fine so far ~ We really really need to spin off a national telecomms infrastructure company from Telstra with the G9 members as equal partners. Yeh I know I'm dreaming...

                    B Offline
                    B Offline
                    Bradml
                    wrote on last edited by
                    #9

                    WAKE UP! On a more serious note, that could well be implemented by the governments new plan, it just wont be.


                    Brad Australian - unknown PHP Developer on "Job Prospect" Requirement: * Experience working with XML, XSL, XPath Comment: and other things starting with X.

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                    • C Christian Graus

                      I am in Hobart, my future continues to be wireless, under the new government promises. Internode rocks, I put my inlaws onto them.

                      Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

                      B Offline
                      B Offline
                      Bradml
                      wrote on last edited by
                      #10

                      Christian Graus wrote:

                      I am in Hobart

                      You brought that on yourself


                      Brad Australian - peterchen on "Who has the worst keyboard" Keyboard? Ha! I throw magnets over the RAM chips!

                      C 1 Reply Last reply
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                      • B Bradml

                        Christian Graus wrote:

                        I am in Hobart

                        You brought that on yourself


                        Brad Australian - peterchen on "Who has the worst keyboard" Keyboard? Ha! I throw magnets over the RAM chips!

                        C Offline
                        C Offline
                        Christian Graus
                        wrote on last edited by
                        #11

                        Yeah, but it just may be the smartest thing I ever did

                        Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

                        1 Reply Last reply
                        0
                        • C Christian Graus

                          Apparently, all that Telstra phone support is willing to do in regard to my ongoing connection issues, is cancel my account. I hate them SO much....

                          Christian Graus - Microsoft MVP - C++ Metal Musings - Rex and my new metal blog "I am working on a project that will convert a FORTRAN code to corresponding C++ code.I am not aware of FORTRAN syntax" ( spotted in the C++/CLI forum )

                          S Offline
                          S Offline
                          S Douglas
                          wrote on last edited by
                          #12

                          How far is you’re in laws from your location? Ever look into trenching your own connection to them using an LRE (Long Reach Ethernet)[^] probably would be much cheaper to do that and pay half the price for their internet connection that deal with the mess you have to now.


                          With respect, I must disagree. A quick look at middle management in just about any corporation shows that the dodo not only survived, it's reproducing in record numbers. Christopher Duncan

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                          • D Dario Solera

                            Josh Gray wrote:

                            and an extra $100 charge.

                            :~ Is that legit?

                            If you truly believe you need to pick a mobile phone that "says something" about your personality, don't bother. You don't have a personality. A mental illness, maybe - but not a personality. - Charlie Brooker My Blog - My Photos - ScrewTurn Wiki

                            A Offline
                            A Offline
                            Ashley van Gerven
                            wrote on last edited by
                            #13

                            Mate, this is the land founded by convicts. That kind of thing seems to fly here :doh: :laugh:

                            "For fifty bucks I'd put my face in their soup and blow." - George Costanza

                            CP article: SmartPager - a Flickr-style pager control with go-to-page popup layer.

                            1 Reply Last reply
                            0
                            • L Lost User

                              Is this for your internet connection? Do you use their cable or adsl service? We moved a couple of weeks ago and I organised for the phone to be connected on a particular date. I then organised for our adsl (with a different isp) to get moved on the same day. The isp put the application into telstra for the adsl in the morning but telstra didnt connect the phone till the afternoon. End result was no internet, Telstra told the isp the number didnt exist (the isp emailed me to let me know which is completely useless given I didnt have any internet) and an extra $100 charge. Two weeks and one day later and we still have no internet.

                              A Offline
                              A Offline
                              Ashley van Gerven
                              wrote on last edited by
                              #14

                              Yeah it takes forever to get online here - shocking! I got stuffed around too. I waited about 4 weeks. And they overcharged me the connection etc. by $300+, which I had to fight over for weeks to get it sorted out. But now it's all sorted I'm happy. 1.5MBs with 15GB downloads for $49 p/m (leave any time, no cancellation fee).

                              "For fifty bucks I'd put my face in their soup and blow." - George Costanza

                              CP article: SmartPager - a Flickr-style pager control with go-to-page popup layer.

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