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  3. My modem died a traggic death during a recent thunderstorm ...

My modem died a traggic death during a recent thunderstorm ...

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  • B Black Cat

    Does that happen to some of you too? Actually the modem wasn't been used at the time (the computer was on). The thunder also destroyed my phone, but the phone line was ok. The funny thing is, my answer machine had 88 messages after the thunderstorm (from GOD?), all of them are just some kind of noise. Now, I am left modemless at home.

    B Offline
    B Offline
    Brian Delahunty
    wrote on last edited by
    #4

    Black Cat wrote: Does that happen to some of you too? Actually the modem wasn't been used at the time (the computer was on). The thunder also destroyed my phone, but the phone line was ok. I work in tech support. I've actually dealt with 4 such problems today.. It's never happened to me but it's happened to 2 of my friends before. It's a pain in the ass. You could just buy a surge protector for your telephone socket. They're not that dear. :-) P.S. Don't worry about the modem. It's gone to Modem Heaven


    "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

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    • B Brian Delahunty

      Daniel Turini wrote: You are a hero! Stop taking the piss. it's one of 2 jobs I'm doing to pay my way through college.. I know it's not glamerous but it does pay ok [for a student] and it's piss easy. :-D


      "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

      D Offline
      D Offline
      Daniel Turini
      wrote on last edited by
      #5

      Oh, please, don't be offended. I worked some time ago too supporting users, and also suporting the worst kind of users, programmers. I was only joking, you need to have lots of patience to support some stupid people. Crivo Automated Credit Assessment

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      • B Black Cat

        Does that happen to some of you too? Actually the modem wasn't been used at the time (the computer was on). The thunder also destroyed my phone, but the phone line was ok. The funny thing is, my answer machine had 88 messages after the thunderstorm (from GOD?), all of them are just some kind of noise. Now, I am left modemless at home.

        D Offline
        D Offline
        Daniel Turini
        wrote on last edited by
        #6

        Two US-Robotics modems in the old times when modems were very expensive. São Paulo has lots of thunderstorms in the summer. Now I have ADSL and never lost or heard about losing an ADSL modem. It seems to be stronger :confused: :confused: Crivo Automated Credit Assessment

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        • D Daniel Turini

          Brian Delahunty wrote: I work in tech support. You are a hero! :) Crivo Automated Credit Assessment

          B Offline
          B Offline
          Brian Delahunty
          wrote on last edited by
          #7

          Daniel Turini wrote: You are a hero! Stop taking the piss. it's one of 2 jobs I'm doing to pay my way through college.. I know it's not glamerous but it does pay ok [for a student] and it's piss easy. :-D


          "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

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          • B Brian Delahunty

            Black Cat wrote: Does that happen to some of you too? Actually the modem wasn't been used at the time (the computer was on). The thunder also destroyed my phone, but the phone line was ok. I work in tech support. I've actually dealt with 4 such problems today.. It's never happened to me but it's happened to 2 of my friends before. It's a pain in the ass. You could just buy a surge protector for your telephone socket. They're not that dear. :-) P.S. Don't worry about the modem. It's gone to Modem Heaven


            "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

            M Offline
            M Offline
            Matt Newman
            wrote on last edited by
            #8

            Brian Delahunty wrote: I work in tech support So you are one of those pieces of **** that treat me like I don't know anything :mad: Just kidding :) -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
            Could you Would you with a goat? - Dr Suess

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            • B Black Cat

              Does that happen to some of you too? Actually the modem wasn't been used at the time (the computer was on). The thunder also destroyed my phone, but the phone line was ok. The funny thing is, my answer machine had 88 messages after the thunderstorm (from GOD?), all of them are just some kind of noise. Now, I am left modemless at home.

              M Offline
              M Offline
              Matt Newman
              wrote on last edited by
              #9

              Black Cat wrote: The thunder also destroyed my phone, but the phone line was ok. I had somebody who lost their phone line but not their modem was just fine. What type of modem was it? If it was a 56K I don't think they are to expensive these days. Black Cat wrote: The funny thing is, my answer machine had 88 messages after the thunderstorm (from GOD?), LOL -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
              Could you Would you with a goat? - Dr Suess

              1 Reply Last reply
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              • M Matt Newman

                Brian Delahunty wrote: I work in tech support So you are one of those pieces of **** that treat me like I don't know anything :mad: Just kidding :) -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
                Could you Would you with a goat? - Dr Suess

                B Offline
                B Offline
                Brian Delahunty
                wrote on last edited by
                #10

                ****Matt Newman wrote: So you are one of those pieces of **** that treat me like I don't know anything lol... I'll try not to in future... Well. My job mainly involves training in new people at the moment. So I don't really spend that much time on the phones anymore :-D


                "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

                M 1 Reply Last reply
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                • B Black Cat

                  Does that happen to some of you too? Actually the modem wasn't been used at the time (the computer was on). The thunder also destroyed my phone, but the phone line was ok. The funny thing is, my answer machine had 88 messages after the thunderstorm (from GOD?), all of them are just some kind of noise. Now, I am left modemless at home.

                  J Offline
                  J Offline
                  John M Drescher
                  wrote on last edited by
                  #11

                  Black Cat wrote: Actually the modem wasn't been used at the time (the computer was on). This makes no difference if your modem or pc was on or off, only that your phone line was connected to your modem. If lightning strikes close enough to a phone line connected to your phone line (it could have struck several miles down your street) that a high voltage passes through the modem it will most likely destroy it. A surge strip with telephone connection would help and they have a guarantee if they fail the manufacturer (of the surge strip) will sometimes replace your defective product. John

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                  • M Matt Newman

                    Brian Delahunty wrote: I work in tech support So you are one of those pieces of **** that treat me like I don't know anything :mad: Just kidding :) -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
                    Could you Would you with a goat? - Dr Suess

                    J Offline
                    J Offline
                    Jesse_ie
                    wrote on last edited by
                    #12

                    hey hye anyone get days off for the world cup......i got the day off for tomorrow cos of the eire match hehehe ahahaha:laugh: :laugh: :rose: Live every moment like its your last. You never know what tomorrow may bring. To look back and say "I have no Regrets" is a life that has never been LIVED.

                    B 1 Reply Last reply
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                    • D Daniel Turini

                      Oh, please, don't be offended. I worked some time ago too supporting users, and also suporting the worst kind of users, programmers. I was only joking, you need to have lots of patience to support some stupid people. Crivo Automated Credit Assessment

                      B Offline
                      B Offline
                      Brian Delahunty
                      wrote on last edited by
                      #13

                      Daniel Turini wrote: Oh, please, don't be offended. lol... I'm not offended at all.. it'd take a lot more than that to offend me!!! :D Daniel Turini wrote: you need to have lots of patience to support some stupid people tell me about it!!! :)


                      "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

                      1 Reply Last reply
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                      • B Brian Delahunty

                        ****Matt Newman wrote: So you are one of those pieces of **** that treat me like I don't know anything lol... I'll try not to in future... Well. My job mainly involves training in new people at the moment. So I don't really spend that much time on the phones anymore :-D


                        "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

                        M Offline
                        M Offline
                        Matt Newman
                        wrote on last edited by
                        #14

                        Personally I have had a lot of bad luck with tech support, although Linksys was the only one to laugh at me and then ignore me. -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
                        Could you Would you with a goat? - Dr Suess

                        B 1 Reply Last reply
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                        • D Daniel Turini

                          Two US-Robotics modems in the old times when modems were very expensive. São Paulo has lots of thunderstorms in the summer. Now I have ADSL and never lost or heard about losing an ADSL modem. It seems to be stronger :confused: :confused: Crivo Automated Credit Assessment

                          M Offline
                          M Offline
                          Matt Newman
                          wrote on last edited by
                          #15

                          Daniel Turini wrote: Now I have ADSL and never lost or heard about losing an ADSL modem. It seems to be stronger My wireless broadband provider says I must keep my modem on all the time, so I suppose if it fries they have to replace it :) -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
                          Could you Would you with a goat? - Dr Suess

                          B 1 Reply Last reply
                          0
                          • J Jesse_ie

                            hey hye anyone get days off for the world cup......i got the day off for tomorrow cos of the eire match hehehe ahahaha:laugh: :laugh: :rose: Live every moment like its your last. You never know what tomorrow may bring. To look back and say "I have no Regrets" is a life that has never been LIVED.

                            B Offline
                            B Offline
                            Brian Delahunty
                            wrote on last edited by
                            #16

                            Jesse_ie wrote: hey hye anyone get days off for the world cup......i got the day off for tomorrow cos of the eire match hehehe ahahaha Where you working anyway?


                            "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

                            1 Reply Last reply
                            0
                            • M Matt Newman

                              Personally I have had a lot of bad luck with tech support, although Linksys was the only one to laugh at me and then ignore me. -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
                              Could you Would you with a goat? - Dr Suess

                              B Offline
                              B Offline
                              Brian Delahunty
                              wrote on last edited by
                              #17

                              ****Matt Newman wrote: Personally I have had a lot of bad luck with tech support I can believe you. I've been working here part time [during college] and full time [during the summer] for the last 2 years. It can get really frustrating when you have an idiot on the phone but I always try my best to help. But some of the reps in here are completely ignorant to the callers... I'm surprised they're still here. ****Matt Newman wrote: only one to laugh at me and then ignore me. I haven't done it yet. It's my mission for the next day :-)


                              "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

                              M 1 Reply Last reply
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                              • B Brian Delahunty

                                ****Matt Newman wrote: Personally I have had a lot of bad luck with tech support I can believe you. I've been working here part time [during college] and full time [during the summer] for the last 2 years. It can get really frustrating when you have an idiot on the phone but I always try my best to help. But some of the reps in here are completely ignorant to the callers... I'm surprised they're still here. ****Matt Newman wrote: only one to laugh at me and then ignore me. I haven't done it yet. It's my mission for the next day :-)


                                "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]

                                M Offline
                                M Offline
                                Matt Newman
                                wrote on last edited by
                                #18

                                Brian Delahunty wrote: But some of the reps in here are completely ignorant to the callers I seem to always get this type of person :( -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
                                Could you Would you with a goat? - Dr Suess

                                B 1 Reply Last reply
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                                • M Matt Newman

                                  Brian Delahunty wrote: But some of the reps in here are completely ignorant to the callers I seem to always get this type of person :( -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
                                  Could you Would you with a goat? - Dr Suess

                                  B Offline
                                  B Offline
                                  Brian Delahunty
                                  wrote on last edited by
                                  #19

                                  ****Matt Newman wrote: I seem to always get this type of person ah.. .ya win some ya lose some.. [in your case you seem to be losing them all]


                                  "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9

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                                  • M Matt Newman

                                    Daniel Turini wrote: Now I have ADSL and never lost or heard about losing an ADSL modem. It seems to be stronger My wireless broadband provider says I must keep my modem on all the time, so I suppose if it fries they have to replace it :) -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
                                    Could you Would you with a goat? - Dr Suess

                                    B Offline
                                    B Offline
                                    Brian Delahunty
                                    wrote on last edited by
                                    #20

                                    ****Matt Newman wrote: so I suppose if it fries they have to replace it I'd still check it out.. to be on the safe side :-)


                                    "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9

                                    M 1 Reply Last reply
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                                    • D Daniel Turini

                                      Two US-Robotics modems in the old times when modems were very expensive. São Paulo has lots of thunderstorms in the summer. Now I have ADSL and never lost or heard about losing an ADSL modem. It seems to be stronger :confused: :confused: Crivo Automated Credit Assessment

                                      B Offline
                                      B Offline
                                      Brian Delahunty
                                      wrote on last edited by
                                      #21

                                      Daniel Turini wrote: Now I have ADSL and never lost or heard about losing an ADSL modem I'd get a surge protector anyway. ADSL modem are dearer then normal ones!! Better to be safe than sorry :-D


                                      "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9

                                      B 1 Reply Last reply
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                                      • B Brian Delahunty

                                        Daniel Turini wrote: Now I have ADSL and never lost or heard about losing an ADSL modem I'd get a surge protector anyway. ADSL modem are dearer then normal ones!! Better to be safe than sorry :-D


                                        "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9

                                        B Offline
                                        B Offline
                                        Black Cat
                                        wrote on last edited by
                                        #22

                                        Brian, since you are a tech support person. May I ask a stupid question? How do I replace the modem myself? Do I need to take the damaged one out (and bury it)? ;) It is an internal modem that comes with my computer. Ok, I admit that I probably asked more than one stupid question. ;)

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                                        • B Brian Delahunty

                                          ****Matt Newman wrote: I seem to always get this type of person ah.. .ya win some ya lose some.. [in your case you seem to be losing them all]


                                          "When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9

                                          M Offline
                                          M Offline
                                          Matt Newman
                                          wrote on last edited by
                                          #23

                                          Brian Delahunty wrote: [in your case you seem to be losing them all] Well once in awhile I get someone helpful but I usually get disconnected :( -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
                                          Could you Would you with a goat? - Dr Suess

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