My modem died a traggic death during a recent thunderstorm ...
-
****Matt Newman wrote: Personally I have had a lot of bad luck with tech support I can believe you. I've been working here part time [during college] and full time [during the summer] for the last 2 years. It can get really frustrating when you have an idiot on the phone but I always try my best to help. But some of the reps in here are completely ignorant to the callers... I'm surprised they're still here. ****Matt Newman wrote: only one to laugh at me and then ignore me. I haven't done it yet. It's my mission for the next day :-)
"When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks]
Brian Delahunty wrote: But some of the reps in here are completely ignorant to the callers I seem to always get this type of person :( -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
Could you Would you with a goat? - Dr Suess -
Brian Delahunty wrote: But some of the reps in here are completely ignorant to the callers I seem to always get this type of person :( -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
Could you Would you with a goat? - Dr Suess****Matt Newman wrote: I seem to always get this type of person ah.. .ya win some ya lose some.. [in your case you seem to be losing them all]
"When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9
-
Daniel Turini wrote: Now I have ADSL and never lost or heard about losing an ADSL modem. It seems to be stronger My wireless broadband provider says I must keep my modem on all the time, so I suppose if it fries they have to replace it :) -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
Could you Would you with a goat? - Dr Suess****Matt Newman wrote: so I suppose if it fries they have to replace it I'd still check it out.. to be on the safe side :-)
"When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9
-
Two US-Robotics modems in the old times when modems were very expensive. São Paulo has lots of thunderstorms in the summer. Now I have ADSL and never lost or heard about losing an ADSL modem. It seems to be stronger :confused: :confused: Crivo Automated Credit Assessment
Daniel Turini wrote: Now I have ADSL and never lost or heard about losing an ADSL modem I'd get a surge protector anyway. ADSL modem are dearer then normal ones!! Better to be safe than sorry :-D
"When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9
-
Daniel Turini wrote: Now I have ADSL and never lost or heard about losing an ADSL modem I'd get a surge protector anyway. ADSL modem are dearer then normal ones!! Better to be safe than sorry :-D
"When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9
Brian, since you are a tech support person. May I ask a stupid question? How do I replace the modem myself? Do I need to take the damaged one out (and bury it)? ;) It is an internal modem that comes with my computer. Ok, I admit that I probably asked more than one stupid question. ;)
-
****Matt Newman wrote: I seem to always get this type of person ah.. .ya win some ya lose some.. [in your case you seem to be losing them all]
"When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9
Brian Delahunty wrote: [in your case you seem to be losing them all] Well once in awhile I get someone helpful but I usually get disconnected :( -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
Could you Would you with a goat? - Dr Suess -
****Matt Newman wrote: so I suppose if it fries they have to replace it I'd still check it out.. to be on the safe side :-)
"When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9
Well really they owe us alot, we don't get bills just threatening calls because we didn't pay the bill, outages on weekends are common, nobody is working on weekends to fix the outages that usually occur right after they leave on friday :(, and they have been constantly probing our network :( -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
Could you Would you with a goat? - Dr Suess -
Brian, since you are a tech support person. May I ask a stupid question? How do I replace the modem myself? Do I need to take the damaged one out (and bury it)? ;) It is an internal modem that comes with my computer. Ok, I admit that I probably asked more than one stupid question. ;)
Black Cat wrote: It is an internal modem that comes with my computer Depends on your computer. :-) I'm off home now. Ask one of the lads... They shoudl be able to give you a quick answer as long as they know what type of modem it is [i.e. internal, external, laptop pcmcia card, laptop internal etc]. Talk later :-D :rose:
"When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9
-
Does that happen to some of you too? Actually the modem wasn't been used at the time (the computer was on). The thunder also destroyed my phone, but the phone line was ok. The funny thing is, my answer machine had 88 messages after the thunderstorm (from GOD?), all of them are just some kind of noise. Now, I am left modemless at home.
If your modem is onboard you can just replace the little phone-socket-card that is attached to the main board. This happed to me too some time ago... I replaced the socket-card and the modem start working again. Mauricio Ritter - Brazil Sonorking now: 100.13560 Trank :beer: The alcohol is one of the greatest enemys of man, but a man who flee from his enemys is a coward. :beer:
-
Brian Delahunty wrote: [in your case you seem to be losing them all] Well once in awhile I get someone helpful but I usually get disconnected :( -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
Could you Would you with a goat? - Dr Suess****Matt Newman wrote: Well once in awhile I get someone helpful but I usually get disconnected That's one of the biggest Jokes to do in Tech Support, Be really helpful to a user and just before you solve the problem completly, drop the line. :-) LOL Regardz Colin J Davies
Sonork ID 100.9197:Colin
More about me :-)
-
****Matt Newman wrote: Well once in awhile I get someone helpful but I usually get disconnected That's one of the biggest Jokes to do in Tech Support, Be really helpful to a user and just before you solve the problem completly, drop the line. :-) LOL Regardz Colin J Davies
Sonork ID 100.9197:Colin
More about me :-)
Colin Davies wrote: That's one of the biggest Jokes to do in Tech Support, Be really helpful to a user and just before you solve the problem completly, drop the line. Go figure :) -:suss:Matt Newman / Windows XP Activist:suss: -Sonork ID: 100.11179
Could you Would you with a goat? - Dr Suess -
Black Cat wrote: It is an internal modem that comes with my computer Depends on your computer. :-) I'm off home now. Ask one of the lads... They shoudl be able to give you a quick answer as long as they know what type of modem it is [i.e. internal, external, laptop pcmcia card, laptop internal etc]. Talk later :-D :rose:
"When a friend hurts us, we should write it down in the sand, where the winds of forgiveness get in charge of erasing it away, and when something great happens, we should engrave it in the stone of the memory of the heart, where no wind can erase it" Nish on life [methinks] "It's The Soapbox; topics are optional" Shog 9
Brian Delahunty wrote: Depends on your computer. I'm off home now. Ask one of the lads... They shoudl be able to give you a quick answer as long as they know what type of modem it is [i.e. internal, external, laptop pcmcia card, laptop internal etc]. Thanks, Brian. I am the kind of guy who threw away all instruction books as soon as the computer was set up (actually, I put them in a place I forgot almost immediatly). So I don't know what type of modem it is. Maybe it's time to take the computer to the store for help. ;)