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  3. New motherboard - reconfiguring Windows

New motherboard - reconfiguring Windows

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  • J John M Drescher

    Marc Clifton wrote:

    Can Windows be "retrained" as to the new and different MB hardware, or do I need to reinstall Windows?

    Yes, I have done this many times at work. You may want to boot into vga mode. One problem you will have is activation as XP or better will not probably not activate on the new motherboard without calling Microsoft and explaining the issue.


    Last modified: 1hr 14mins after originally posted --

    John

    D Offline
    D Offline
    Dan Neely
    wrote on last edited by
    #13

    Yeah, on the plus side(?) though, the phone system is computerized not outsourced. With a system builder license I just had to enter my serial and say that the old board was doa, and I wasn't being bad and installing on multiple boxes.

    -- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.

    J 1 Reply Last reply
    0
    • M Marc Clifton

      leckey wrote:

      Can you tell me the old MB versus the new MB model? Why did they say they could not replace with the original?

      The old MB is an N1996, Micro Star model MS-7184. The new MB doesn't have any distinguish info that I could see. I would have hoped that eMachines would have a database of the hardware configuration to match with the serial # or the PO, but no such luck. When I talked to eMachines, they only asked me about the CPU socket and RAM. Unfortunately, I didn't see the model # on the old MB until just NOW!!! The major differences are AGP thing and the old MB had a firewire connector to the front panel, plus audio in/out going to the front panel. Both are minor losses. Marc

      Thyme In The Country
      Interacx
      My Blog

      L Offline
      L Offline
      leckey 0
      wrote on last edited by
      #14

      Okay, so he probably has one of the following models: H6412 T6412 H6524 J6448 T6524 Here is the deal...there is NO substitution for that motherboard. Have him call back the number and tell him the Gateway part number for the MB is 104571.

      ______________________________________ Computer programmers are like umpires. No one knows your name until you screw up.

      M D 2 Replies Last reply
      0
      • D Dan Neely

        Yeah, on the plus side(?) though, the phone system is computerized not outsourced. With a system builder license I just had to enter my serial and say that the old board was doa, and I wasn't being bad and installing on multiple boxes.

        -- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.

        J Offline
        J Offline
        John M Drescher
        wrote on last edited by
        #15

        I have had the dead board problem once with a friend so I had to call. At work we have a corporate version of XP and other site licenses that do not have activation although we do make sure our license count is at least as many as we are using.

        John

        1 Reply Last reply
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        • J John M Drescher

          Marc Clifton wrote:

          Can Windows be "retrained" as to the new and different MB hardware, or do I need to reinstall Windows?

          Yes, I have done this many times at work. You may want to boot into vga mode. One problem you will have is activation as XP or better will not probably not activate on the new motherboard without calling Microsoft and explaining the issue.


          Last modified: 1hr 14mins after originally posted --

          John

          E Offline
          E Offline
          El Corazon
          wrote on last edited by
          #16

          John M. Drescher wrote:

          One problem you will have is activation as XP or better will not probably not activate on the new motherboard without calling Microsoft and explaining the issue.

          I have called MS so many times they have me on their database. ;) Honestly, the same copy of XP has been upgraded in hardware so many times it is insane. I explain the situation, brag about my upgrade a tad to make them think I am one of those update-every-week-geeks, and then no problem. I could probably say I am a tech, which is closer to the truth. :) But MS has never given me any problems over the hardware upgrades.

          _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

          M 1 Reply Last reply
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          • M Marc Clifton

            The history: My neighbor's MB was wiped out with a lightning strike that came in through her phone line. I replaced the MB, but the company (e-machines) didn't send an identical MB (which, apparently is pretty impossible). Windows boots up in Safe mode, but in normal boot, it blue screens, undoubtedly because of differences in the MB, like there's no AGP on this MB. The question: Can Windows be "retrained" as to the new and different MB hardware, or do I need to reinstall Windows? Marc

            Thyme In The Country
            Interacx
            My Blog

            A Offline
            A Offline
            Andy Brummer
            wrote on last edited by
            #17

            One trick that has sometimes worked for me is to go into device manager in safe mode and remove all the drivers letting windows re-detect everything on the next boot.


            This blanket smells like ham

            1 Reply Last reply
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            • M Marc Clifton

              The history: My neighbor's MB was wiped out with a lightning strike that came in through her phone line. I replaced the MB, but the company (e-machines) didn't send an identical MB (which, apparently is pretty impossible). Windows boots up in Safe mode, but in normal boot, it blue screens, undoubtedly because of differences in the MB, like there's no AGP on this MB. The question: Can Windows be "retrained" as to the new and different MB hardware, or do I need to reinstall Windows? Marc

              Thyme In The Country
              Interacx
              My Blog

              T Offline
              T Offline
              Todd Smith
              wrote on last edited by
              #18

              Do you really want to fix/repair/reinstall to a HD which has "survived" a lightning strike? Think about that for a moment.

              Todd Smith

              M 1 Reply Last reply
              0
              • T Todd Smith

                Do you really want to fix/repair/reinstall to a HD which has "survived" a lightning strike? Think about that for a moment.

                Todd Smith

                M Offline
                M Offline
                Marc Clifton
                wrote on last edited by
                #19

                Todd Smith wrote:

                Do you really want to fix/repair/reinstall to a HD which has "survived" a lightning strike? Think about that for a moment.

                The drive, CPU and memory all appear to be functional. Marc

                Thyme In The Country
                Interacx
                My Blog

                D 1 Reply Last reply
                0
                • L leckey 0

                  Okay, so he probably has one of the following models: H6412 T6412 H6524 J6448 T6524 Here is the deal...there is NO substitution for that motherboard. Have him call back the number and tell him the Gateway part number for the MB is 104571.

                  ______________________________________ Computer programmers are like umpires. No one knows your name until you screw up.

                  M Offline
                  M Offline
                  Marc Clifton
                  wrote on last edited by
                  #20

                  leckey wrote:

                  there is NO substitution for that motherboard

                  So I noticed. :) I've found a company in the UK that sells the exact MB , so that'll be the way I'm going to go. Marc

                  Thyme In The Country
                  Interacx
                  My Blog

                  1 Reply Last reply
                  0
                  • L leckey 0

                    Okay, so he probably has one of the following models: H6412 T6412 H6524 J6448 T6524 Here is the deal...there is NO substitution for that motherboard. Have him call back the number and tell him the Gateway part number for the MB is 104571.

                    ______________________________________ Computer programmers are like umpires. No one knows your name until you screw up.

                    D Offline
                    D Offline
                    Dan Neely
                    wrote on last edited by
                    #21

                    hmmmm. emachines won't allow anything else to be used as a substitute and send the wrong board by mistake? Or, there's nothing on the market that is an exact substitute?

                    -- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.

                    L 1 Reply Last reply
                    0
                    • M Marc Clifton

                      Todd Smith wrote:

                      Do you really want to fix/repair/reinstall to a HD which has "survived" a lightning strike? Think about that for a moment.

                      The drive, CPU and memory all appear to be functional. Marc

                      Thyme In The Country
                      Interacx
                      My Blog

                      D Offline
                      D Offline
                      Dan Neely
                      wrote on last edited by
                      #22

                      You're still playing with fire though. If it's under warranty I'd stick the drive in a second box to recover data and try to make the vendor replace everything. IF it's not covered I'd warn the owner about the risk and image the drive just to be safe.

                      -- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.

                      M 1 Reply Last reply
                      0
                      • D Dan Neely

                        You're still playing with fire though. If it's under warranty I'd stick the drive in a second box to recover data and try to make the vendor replace everything. IF it's not covered I'd warn the owner about the risk and image the drive just to be safe.

                        -- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.

                        M Offline
                        M Offline
                        Marc Clifton
                        wrote on last edited by
                        #23

                        dan neely wrote:

                        IF it's not covered I'd warn the owner about the risk and image the drive just to be safe.

                        Ah, I'll do that. I've already made a backup of the data when I verified the drive wasn't dead after the lightning strike. :) Marc

                        Thyme In The Country
                        Interacx
                        My Blog

                        1 Reply Last reply
                        0
                        • D Dan Neely

                          hmmmm. emachines won't allow anything else to be used as a substitute and send the wrong board by mistake? Or, there's nothing on the market that is an exact substitute?

                          -- If you view money as inherently evil, I view it as my duty to assist in making you more virtuous.

                          L Offline
                          L Offline
                          leckey 0
                          wrote on last edited by
                          #24

                          There may be a substitution on the market, but I checked our master database and Gateway(emachines) does not list a sub for that MB. Unfortunately we use a third party for our parts replacements. We have had issues with them in the past.

                          ______________________________________ Computer programmers are like umpires. No one knows your name until you screw up.

                          1 Reply Last reply
                          0
                          • E El Corazon

                            John M. Drescher wrote:

                            One problem you will have is activation as XP or better will not probably not activate on the new motherboard without calling Microsoft and explaining the issue.

                            I have called MS so many times they have me on their database. ;) Honestly, the same copy of XP has been upgraded in hardware so many times it is insane. I explain the situation, brag about my upgrade a tad to make them think I am one of those update-every-week-geeks, and then no problem. I could probably say I am a tech, which is closer to the truth. :) But MS has never given me any problems over the hardware upgrades.

                            _________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)

                            M Offline
                            M Offline
                            Mike Dimmick
                            wrote on last edited by
                            #25

                            I've had to phone for activation after online activation failed exactly once, for our MSDN subscription key IIRC. It was a quick friendly conversation and since then we've had no trouble reusing the MSDN key on any amount of different hardware, both physical and virtual.


                            DoEvents: Generating unexpected recursion since 1991

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