Can We Have VBS Back?
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SK Genius wrote:
I've been fine.
If a customer complains to you that your software doesn't work, do you tell them, "Hey, it works on my machine!"
Independent123 wrote:
If a customer complains to you that your software doesn't work, do you tell them, "Hey, it works on my machine!"
Sure - and then I'd sell them the "my machine" upgrade for several thousand pounds.
Deja View - the feeling that you've seen this post before.
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SK Genius wrote:
I've been fine.
If a customer complains to you that your software doesn't work, do you tell them, "Hey, it works on my machine!"
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SK Genius wrote:
I've been fine.
If a customer complains to you that your software doesn't work, do you tell them, "Hey, it works on my machine!"
Independent123 wrote:
If a customer complains to you that your software doesn't work, do you tell them, "Hey, it works on my machine!"
pretty close... we say, "well, we gave you the full list of compatible components, and offered to assist in any problems selecting compatible hardware. We make it quite clear we cannot [fully] support ATI, so if you purchase hardware against our recommendations, you can send us money to support said hardware, or replace said hardware with something we know works well." Which is the kind of way of saying, "here are the specs to my machine, it works for me." ;P
_________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)
modified on Tuesday, December 11, 2007 11:56:34 AM
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Independent123 wrote:
If a customer complains to you that your software doesn't work, do you tell them, "Hey, it works on my machine!"
Sure why not.
My current favourite word is: Bauble!
-SK Genius
Oh noes, i've been viciously marked down. People must be jealous that CP actually seems to get along best with IE6, and that it goes reasonably quickly for me. Unlike previously where everything went extremely slowly, most of the time anyway. I'm sure everything will get sorted out in the end though. And then we can have the counters back, instead of 'Lots of' or 'Millions of'.
My current favourite word is: Bauble!
-SK Genius
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Independent123 wrote:
If a customer complains to you that your software doesn't work, do you tell them, "Hey, it works on my machine!"
pretty close... we say, "well, we gave you the full list of compatible components, and offered to assist in any problems selecting compatible hardware. We make it quite clear we cannot [fully] support ATI, so if you purchase hardware against our recommendations, you can send us money to support said hardware, or replace said hardware with something we know works well." Which is the kind of way of saying, "here are the specs to my machine, it works for me." ;P
_________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)
modified on Tuesday, December 11, 2007 11:56:34 AM
So have any of your customers spent $50k on software dev to avoid admitting to a $5k error in hardware purchases? :doh:
Otherwise [Microsoft is] toast in the long term no matter how much money they've got. They would be already if the Linux community didn't have it's head so firmly up it's own command line buffer that it looks like taking 15 years to find the desktop. -- Matthew Faithfull
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So have any of your customers spent $50k on software dev to avoid admitting to a $5k error in hardware purchases? :doh:
Otherwise [Microsoft is] toast in the long term no matter how much money they've got. They would be already if the Linux community didn't have it's head so firmly up it's own command line buffer that it looks like taking 15 years to find the desktop. -- Matthew Faithfull
dan neely wrote:
So have any of your customers spent $50k on software dev to avoid admitting to a $5k error in hardware purchases?
yes, but so far, only one for buying an ATI card. Pretty much that is the only thing that prevents my software from running still, and even then I can disable features and give you a working version with a reduced feature set -- it cost the customer only about 1 man month to find all the areas of incompatibiliy and isolate them so that his ATI would work (ATI was the "fastest" card at the time according to all the benchmarks). I did have a customer pouring in money for a single processor solution for about a year. There were other thngs he wanted, but he really wanted cheap computers.... I almost got it to single processor (true, not hyperthread) when dual core came out. I delivered him a single processor dual core solution based on the existing design for dual processor at under $3k. :-D All things work out in the end. Yes, customers have been dead-set in supporting a $3000.00 joystick from B&G systems corp rather than the Saitek X52 at my desk, or the Logitech wingman 3D at all the other's desks. They have paid megabucks to support Linux because they had to have Linux even though Windows has been working for years. They have in the past paid megabucks to redevelop a Sun solution for PC software because the project had to have Sun machines (the same guy who used JB weld to try to patch a cable tower -- good thing he isn't around anymore). They have paid megabucks to find a solution to pull static electricity and vibration from a 3 mile cable they hung in the windiest pass in southern NM because no one realized that wind+cable==vibration+electricity. We have our list of equipment we support. Our customers invariably have their list of equipment they "have" to have, and will pay to support. Think of it less as a mistake as expansion of supported hardware (aka "toys"). :-D
_________________________ Asu no koto o ieba, tenjo de nezumi ga warau. Talk about things of tomorrow and the mice in the ceiling laugh. (Japanese Proverb)
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This is worse than dialup... Can't load the Lounge (server busy message), can't vote in the survey (no message, but no text vote), and only a measly 12,000 online. It worked great in beta, but since the new version went live, I haven't been able to use it at all. :sigh:
"A Journey of a Thousand Rest Stops Begins with a Single Movement"
Roger Wright wrote:
Can We Have VBS Back?
While we are at it, bring back MS Access, too. :-D Seriously, we have an in-house VB6 web service that queries an MS Access database. Needless to say, it was designed and coded before we moved to .NET. The web service is now vital to a big system built in .NET technology. The sql query to the MS Access database is done in a critical section, which means only one query will be executing at a time. Surprisingly, we never had any problem. The query only takes a fraction of a millisecond, I guess that's why there is no bottleneck. I tried to migrate the web service to .NET and replace MS Access database with SQL Server. But the best performance I can get is 50+ milliseconds per query. So we are still using the MS Access database in production today. :-D
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This is worse than dialup... Can't load the Lounge (server busy message), can't vote in the survey (no message, but no text vote), and only a measly 12,000 online. It worked great in beta, but since the new version went live, I haven't been able to use it at all. :sigh:
"A Journey of a Thousand Rest Stops Begins with a Single Movement"
The reason is, your provider DID switch you back to dialup ;P
We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
My first real C# project | Linkify!|FoldWithUs! | sighistmodified on Tuesday, December 11, 2007 12:19:37 PM
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This is worse than dialup... Can't load the Lounge (server busy message), can't vote in the survey (no message, but no text vote), and only a measly 12,000 online. It worked great in beta, but since the new version went live, I haven't been able to use it at all. :sigh:
"A Journey of a Thousand Rest Stops Begins with a Single Movement"
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This is worse than dialup... Can't load the Lounge (server busy message), can't vote in the survey (no message, but no text vote), and only a measly 12,000 online. It worked great in beta, but since the new version went live, I haven't been able to use it at all. :sigh:
"A Journey of a Thousand Rest Stops Begins with a Single Movement"
Going EXTREMELY slow for me as well. I am actually barely coming here since the changes...cause it takes so long.
