Migrating issue
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Dear All i am migrating vb project to .net to create web based CRM . In that VB Projetct one active x control is used which is exclusively made for windows application I am developing the .net project using web Servises That active x control use dial method to make a call from agent desktop to client's mobile also OtherPartydisconnected,thisPartydisconnected otherpartyAnswered and thisPartyanswered these events of that active x control is required Please suggest me how i can achive to write these Events in Web Service. Please Gude me in this Regards. Thanks to all
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Dear All i am migrating vb project to .net to create web based CRM . In that VB Projetct one active x control is used which is exclusively made for windows application I am developing the .net project using web Servises That active x control use dial method to make a call from agent desktop to client's mobile also OtherPartydisconnected,thisPartydisconnected otherpartyAnswered and thisPartyanswered these events of that active x control is required Please suggest me how i can achive to write these Events in Web Service. Please Gude me in this Regards. Thanks to all
soniasan wrote:
That active x control use dial method to make a call from agent desktop to client's mobile also OtherPartydisconnected,thisPartydisconnected otherpartyAnswered and thisPartyanswered these events of that active x control is required
It may not be possible for you to use this component in a Web Service. Web Service code runs entirely server-side, and depending on the speed at which this AxtiveX module does it's work, you may not be able to use this component in a web service, or it may not be the best choice for using it. Depending on the component and exactly what it does, you may have to implement the functionality around this component in a Windows Service instead. This service would probably have to setup some queue to receive it's work orders and service these orders, one at a time, until the queue is empty.
A guide to posting questions on CodeProject[^]
Dave Kreskowiak Microsoft MVP Visual Developer - Visual Basic
2006, 2007, 2008 -
soniasan wrote:
That active x control use dial method to make a call from agent desktop to client's mobile also OtherPartydisconnected,thisPartydisconnected otherpartyAnswered and thisPartyanswered these events of that active x control is required
It may not be possible for you to use this component in a Web Service. Web Service code runs entirely server-side, and depending on the speed at which this AxtiveX module does it's work, you may not be able to use this component in a web service, or it may not be the best choice for using it. Depending on the component and exactly what it does, you may have to implement the functionality around this component in a Windows Service instead. This service would probably have to setup some queue to receive it's work orders and service these orders, one at a time, until the queue is empty.
A guide to posting questions on CodeProject[^]
Dave Kreskowiak Microsoft MVP Visual Developer - Visual Basic
2006, 2007, 2008Dave, Thanks For your Reply. Basically Events OtherPartyDisconnected ThisPartyDisconnects are fired by CTC SERVER I am not intrested to use the active x control basically this active x control, call its MakeDial Method and when when party get disconnects that time on my crm the Hang up button get activated. From my CRM the agent from his desktop phone which is connected through EPBX i want to call the customer. and when customer disonnect then i want to activate Hang UP Button on my CRM Basically this is a outbound crm i am developing. So will it possible to write the functionalty through Web Services. Thanks
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Dave, Thanks For your Reply. Basically Events OtherPartyDisconnected ThisPartyDisconnects are fired by CTC SERVER I am not intrested to use the active x control basically this active x control, call its MakeDial Method and when when party get disconnects that time on my crm the Hang up button get activated. From my CRM the agent from his desktop phone which is connected through EPBX i want to call the customer. and when customer disonnect then i want to activate Hang UP Button on my CRM Basically this is a outbound crm i am developing. So will it possible to write the functionalty through Web Services. Thanks
soniasan wrote:
So will it possible to write the functionalty through Web Services.
It's not possible like you described, IF I understood your description. Web Services exist for a very short time and do not hold session state. What you're decribing requires a very long object lifetime and maintain session. This would be better served by either a Windows Service or directly in your application.
A guide to posting questions on CodeProject[^]
Dave Kreskowiak Microsoft MVP Visual Developer - Visual Basic
2006, 2007, 2008