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Bug Tracking/ Project Management

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  • B Baconbutty

    I am after a, preferably free, bug tracking / project management system so help our small IT dept (3) deal with bugs/enhancements etc. We don't want to buy some huge overblown corporate system for the 3 of us (total company size approx 20) but some relatively simple easy to use program. Hopefully this will encourage the users to think about what they write about the bug, instead of marching round and waving a print at us expecting that we will immediately know what's wrong! Fogbugz looks a likely candidate but does anyone use similar systems and if so how do they compare? Thanks.

    I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

    A Offline
    A Offline
    Antony M Kancidrowski
    wrote on last edited by
    #4

    Bugzilla springs to mind http://www.bugzilla.org/[^]

    Ant. **I'm hard, yet soft.
    I'm coloured, yet clear.
    I'm fruity and sweet.
    I'm jelly, what am I? Muse on it further, I shall return!

    **- David Walliams (Little Britain)

    B 1 Reply Last reply
    0
    • B Baconbutty

      I am after a, preferably free, bug tracking / project management system so help our small IT dept (3) deal with bugs/enhancements etc. We don't want to buy some huge overblown corporate system for the 3 of us (total company size approx 20) but some relatively simple easy to use program. Hopefully this will encourage the users to think about what they write about the bug, instead of marching round and waving a print at us expecting that we will immediately know what's wrong! Fogbugz looks a likely candidate but does anyone use similar systems and if so how do they compare? Thanks.

      I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

      Z Offline
      Z Offline
      Zoltan Balazs
      wrote on last edited by
      #5

      Mantis free, open source, simple[^]

      Work @ Network integrated solutions | Flickr | A practical use of the MVC pattern

      1 Reply Last reply
      0
      • B Baconbutty

        I am after a, preferably free, bug tracking / project management system so help our small IT dept (3) deal with bugs/enhancements etc. We don't want to buy some huge overblown corporate system for the 3 of us (total company size approx 20) but some relatively simple easy to use program. Hopefully this will encourage the users to think about what they write about the bug, instead of marching round and waving a print at us expecting that we will immediately know what's wrong! Fogbugz looks a likely candidate but does anyone use similar systems and if so how do they compare? Thanks.

        I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

        P Offline
        P Offline
        Paul Watson
        wrote on last edited by
        #6

        Trac[^] works well.

        regards, Paul Watson Ireland & South Africa

        Fernando A. Gomez F. wrote:

        At least he achieved immortality for a few years.

        B 1 Reply Last reply
        0
        • B Baconbutty

          I am after a, preferably free, bug tracking / project management system so help our small IT dept (3) deal with bugs/enhancements etc. We don't want to buy some huge overblown corporate system for the 3 of us (total company size approx 20) but some relatively simple easy to use program. Hopefully this will encourage the users to think about what they write about the bug, instead of marching round and waving a print at us expecting that we will immediately know what's wrong! Fogbugz looks a likely candidate but does anyone use similar systems and if so how do they compare? Thanks.

          I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

          S Offline
          S Offline
          Shog9 0
          wrote on last edited by
          #7

          Links and excerpts from the many previous discussions on this topic[^]

          Citizen 20.1.01

          'The question is,' said Humpty Dumpty, 'which is to be master - that's all.'

          R V 2 Replies Last reply
          0
          • B Baconbutty

            I am after a, preferably free, bug tracking / project management system so help our small IT dept (3) deal with bugs/enhancements etc. We don't want to buy some huge overblown corporate system for the 3 of us (total company size approx 20) but some relatively simple easy to use program. Hopefully this will encourage the users to think about what they write about the bug, instead of marching round and waving a print at us expecting that we will immediately know what's wrong! Fogbugz looks a likely candidate but does anyone use similar systems and if so how do they compare? Thanks.

            I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

            F Offline
            F Offline
            fboule
            wrote on last edited by
            #8

            DrProject[^] (based on Trac). I have now been using it for quite a while. I simply love it.

            1 Reply Last reply
            0
            • S Shog9 0

              Links and excerpts from the many previous discussions on this topic[^]

              Citizen 20.1.01

              'The question is,' said Humpty Dumpty, 'which is to be master - that's all.'

              R Offline
              R Offline
              Rama Krishna Vavilala
              wrote on last edited by
              #9

              Cool:cool:

              You have, what I would term, a very formal turn of phrase not seen in these isles since the old King passed from this world to the next. martin_hughes on VDK

              M 1 Reply Last reply
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              • A Antony M Kancidrowski

                Bugzilla springs to mind http://www.bugzilla.org/[^]

                Ant. **I'm hard, yet soft.
                I'm coloured, yet clear.
                I'm fruity and sweet.
                I'm jelly, what am I? Muse on it further, I shall return!

                **- David Walliams (Little Britain)

                B Offline
                B Offline
                bigcivilmelon
                wrote on last edited by
                #10

                We use Bugzilla, and its running under windows within a Virtual PC environment. Its web-based so there was no need to deliver a client application to all the users in our company.

                1 Reply Last reply
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                • R Rama Krishna Vavilala

                  Cool:cool:

                  You have, what I would term, a very formal turn of phrase not seen in these isles since the old King passed from this world to the next. martin_hughes on VDK

                  M Offline
                  M Offline
                  Marc Clifton
                  wrote on last edited by
                  #11

                  Rama Krishna Vavilala wrote:

                  Cool

                  BTW, I run that site. If you want to contribute, the password is "cpian". [edit] oops, all lowercase [/edit] Marc

                  Thyme In The Country Interacx My Blog

                  R 1 Reply Last reply
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                  • M Marc Clifton

                    Rama Krishna Vavilala wrote:

                    Cool

                    BTW, I run that site. If you want to contribute, the password is "cpian". [edit] oops, all lowercase [/edit] Marc

                    Thyme In The Country Interacx My Blog

                    R Offline
                    R Offline
                    Rama Krishna Vavilala
                    wrote on last edited by
                    #12

                    Yes, I have been around for quite some time. ;) That thing which Shog did is pretty cool.

                    You have, what I would term, a very formal turn of phrase not seen in these isles since the old King passed from this world to the next. martin_hughes on VDK

                    S 1 Reply Last reply
                    0
                    • P Paul Watson

                      Trac[^] works well.

                      regards, Paul Watson Ireland & South Africa

                      Fernando A. Gomez F. wrote:

                      At least he achieved immortality for a few years.

                      B Offline
                      B Offline
                      Bob Nadler
                      wrote on last edited by
                      #13

                      My vote for Trac too -- especially if you want Subversion integration. Also, if you need to customize your ticket handling process the new workflow engine in 0.11 is great.

                      Bob on Medical Device Software [^]

                      1 Reply Last reply
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                      • R Rama Krishna Vavilala

                        Yes, I have been around for quite some time. ;) That thing which Shog did is pretty cool.

                        You have, what I would term, a very formal turn of phrase not seen in these isles since the old King passed from this world to the next. martin_hughes on VDK

                        S Offline
                        S Offline
                        Shog9 0
                        wrote on last edited by
                        #14

                        Rama Krishna Vavilala wrote:

                        That thing which Shog did is pretty cool.

                        From the look of things, someone needs to do the same for helpfile / documentation systems... I need to build a way of pulling replies straight into a wiki page. Shouldn't be hard - if you recall, i did something similar for bookmarks after Marc opened up the site. Would be better if CP provided such a thing directly though...

                        Citizen 20.1.01

                        'The question is,' said Humpty Dumpty, 'which is to be master - that's all.'

                        1 Reply Last reply
                        0
                        • S Shog9 0

                          Links and excerpts from the many previous discussions on this topic[^]

                          Citizen 20.1.01

                          'The question is,' said Humpty Dumpty, 'which is to be master - that's all.'

                          V Offline
                          V Offline
                          Virtual Coder
                          wrote on last edited by
                          #15

                          see also: List of issue tracking systems[^]

                          1 Reply Last reply
                          0
                          • B Baconbutty

                            I am after a, preferably free, bug tracking / project management system so help our small IT dept (3) deal with bugs/enhancements etc. We don't want to buy some huge overblown corporate system for the 3 of us (total company size approx 20) but some relatively simple easy to use program. Hopefully this will encourage the users to think about what they write about the bug, instead of marching round and waving a print at us expecting that we will immediately know what's wrong! Fogbugz looks a likely candidate but does anyone use similar systems and if so how do they compare? Thanks.

                            I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

                            P Offline
                            P Offline
                            peterchen
                            wrote on last edited by
                            #16

                            I am a very happy fogbugz customer :D I've evaluated a few a few years ago with similar requirements (small team, preferrably free), and ended up with fogbugz - not very surprising, since Joel Spolskys blog has somehow sold me to it years before. My base requirement was "Something my boss will use" - and even though he isn't pointy haired, lots of products fell short on this. You can try it online, and if you decide to keep it, you can DL the database - or you choose FB hosting to begin with. I've had a few problems migrating to /updating on a W2003 server in a domain, but support has generally been fast (during business hours) and helpful. They also seem to pick up suggestions from the forums for future versions. Don't expect miracles, though - it has some rough edges, too. The only thing that came close was Gemini[^], but they were in a very early stage of development back then.

                            We are a big screwed up dysfunctional psychotic happy family - some more screwed up, others more happy, but everybody's psychotic joint venture definition of CP
                            blog: TDD - the Aha! | Linkify!| FoldWithUs! | sighist

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                            • B Baconbutty

                              I am after a, preferably free, bug tracking / project management system so help our small IT dept (3) deal with bugs/enhancements etc. We don't want to buy some huge overblown corporate system for the 3 of us (total company size approx 20) but some relatively simple easy to use program. Hopefully this will encourage the users to think about what they write about the bug, instead of marching round and waving a print at us expecting that we will immediately know what's wrong! Fogbugz looks a likely candidate but does anyone use similar systems and if so how do they compare? Thanks.

                              I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

                              J Offline
                              J Offline
                              Jeff Dickey
                              wrote on last edited by
                              #17

                              At the risk of repeating myself elsewhere, take a look at Trac. Does right what it says on the tin - including wiki, ticket (bug) tracking, timeline scheduling notes, all tied together with Subversion and your choice of most major open-source databases (proprietary support is in work). Good support, flexible without being a blank slate, generally positive experiences overall.

                              Jeff Dickey Seven Sigma Software and Services Phone/SMS: +65 8333 4403 Yahoo! IM: jeff_dickey MSN IM:    jeff_dickey at hotmail.com ICQ IM:    8053918 Skype:     jeff_dickey

                              1 Reply Last reply
                              0
                              • B Baconbutty

                                I am after a, preferably free, bug tracking / project management system so help our small IT dept (3) deal with bugs/enhancements etc. We don't want to buy some huge overblown corporate system for the 3 of us (total company size approx 20) but some relatively simple easy to use program. Hopefully this will encourage the users to think about what they write about the bug, instead of marching round and waving a print at us expecting that we will immediately know what's wrong! Fogbugz looks a likely candidate but does anyone use similar systems and if so how do they compare? Thanks.

                                I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

                                C Offline
                                C Offline
                                ctrager
                                wrote on last edited by
                                #18

                                If you like FogBugz, but you prefer free and open source, try BugTracker.NET, at http://ifdefined.com/bugtrackernet.html. It's very easy to install and use. It's heavily inspired by FogBugz (I'm the author). Also comes with a utility similar to FogBugz whereby you can take a screenshot and post with just a few clicks.

                                B 1 Reply Last reply
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                                • C ctrager

                                  If you like FogBugz, but you prefer free and open source, try BugTracker.NET, at http://ifdefined.com/bugtrackernet.html. It's very easy to install and use. It's heavily inspired by FogBugz (I'm the author). Also comes with a utility similar to FogBugz whereby you can take a screenshot and post with just a few clicks.

                                  B Offline
                                  B Offline
                                  Baconbutty
                                  wrote on last edited by
                                  #19

                                  Thanks for the info. I tried to install it but have problems I set the virtual directory to "bugTracker" (c:\bugtracker) but it won;t come up when I type the word bugtracker in the address bar. When i open the default.aspx directly I get this message. XML Parsing Error: not well-formed Location: file:///C:/bugtracker/default.aspx Line Number 1, Column 2:<%@ Page language="C#"%> -^ Fingers too fast there...... I meant to add : do you know what I have done wrong please? Thanks

                                  I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

                                  C 1 Reply Last reply
                                  0
                                  • B Baconbutty

                                    Thanks for the info. I tried to install it but have problems I set the virtual directory to "bugTracker" (c:\bugtracker) but it won;t come up when I type the word bugtracker in the address bar. When i open the default.aspx directly I get this message. XML Parsing Error: not well-formed Location: file:///C:/bugtracker/default.aspx Line Number 1, Column 2:<%@ Page language="C#"%> -^ Fingers too fast there...... I meant to add : do you know what I have done wrong please? Thanks

                                    I still remember having to write your own code in FORTRAN rather than be a cut and paste merchant being pampered by colour coded Intellisense - ahh proper programming - those were the days :)

                                    C Offline
                                    C Offline
                                    ctrager
                                    wrote on last edited by
                                    #20

                                    That sounds like your ASP.NET and IIS haven't been configured to work together correctly, because IIS is returning code (the "<%@Page..." stuff) to the browser instead of executing it on the server. Google aspnet_regiis.exe, a tool for fixing your installation.

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