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  3. Peculiar incident at a car dealer

Peculiar incident at a car dealer

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  • N Offline
    N Offline
    Nish Nishant
    wrote on last edited by
    #1

    A friend and I went to an authorized Hyundai used-car dealer yesterday as he's looking to buy a car. He was interested in an Elantra (2004) and he asked for the price. The salesman said it was 12,000. My friend (who's new to the country) said he was looking for something cheaper (around 8K or so). Then this guy went in, got the keys and insisted that we drive the car. He said if we did that he will see if he can drop the price. So we took a 5 minute test drive, and while the car ran okay, there were some odd noises throughout the ride. Then the guy took us inside and after a few minutes of going inside came back with a weird price (9457 or 9387 or some such hard to remember number). He said he would give that price if my friend purchased it right then. My friend replied that the price was still high and even if it wasn't he wasn't going to commit to anything right then. He said he'd need 4-5 days to think about it. So I asked them to give him a price that'd be valid for the entire week. Then another guy (the first guy's manager) came in and both of them again tried to push my friend to buying it right away. They said if he agreed to that, they'd further reduce the price - but would tell the price only if he agreed to buy it right away (how they expected him to commit to an as-yet unknown price is beyond me). The 2nd guy said this was a trade-in and they never tried to make money off trade-ins and so this is a great bargain etc. After my friend (who was quite uncomfortable by now as was I) insisted he can't buy it right then, they said we could buy it then, drive it home, and if we didn't like it then my friend can return it after 2 days. Obviously this sounded very odd - I didn't even think they meant what they said. Then a 3rd guy (probably the 2nd guy's manager came in). I had a phone call I had to take so I had to get up and move slightly away but I could still see/hear was what going on. This guy started insisting (a little rudely I thought) that this is a great deal and he should buy it right that day. He said the car wouldn't be there the next day as it was such a good car and such a great price. In fact, he also used some Hindi sentences seeing that my friend and I were Indian (the 3rd guy looked like he was from India or Pakistan). Sadly my friend could barely understand Hindi (I don't understand it either) so we don't really know what he said. At that point the 3rd guy got more rude and said my friend was lying - that he didn't plan to buy the car and that's why he asked for 5 days. My friend a

    L M R J B 12 Replies Last reply
    0
    • N Nish Nishant

      A friend and I went to an authorized Hyundai used-car dealer yesterday as he's looking to buy a car. He was interested in an Elantra (2004) and he asked for the price. The salesman said it was 12,000. My friend (who's new to the country) said he was looking for something cheaper (around 8K or so). Then this guy went in, got the keys and insisted that we drive the car. He said if we did that he will see if he can drop the price. So we took a 5 minute test drive, and while the car ran okay, there were some odd noises throughout the ride. Then the guy took us inside and after a few minutes of going inside came back with a weird price (9457 or 9387 or some such hard to remember number). He said he would give that price if my friend purchased it right then. My friend replied that the price was still high and even if it wasn't he wasn't going to commit to anything right then. He said he'd need 4-5 days to think about it. So I asked them to give him a price that'd be valid for the entire week. Then another guy (the first guy's manager) came in and both of them again tried to push my friend to buying it right away. They said if he agreed to that, they'd further reduce the price - but would tell the price only if he agreed to buy it right away (how they expected him to commit to an as-yet unknown price is beyond me). The 2nd guy said this was a trade-in and they never tried to make money off trade-ins and so this is a great bargain etc. After my friend (who was quite uncomfortable by now as was I) insisted he can't buy it right then, they said we could buy it then, drive it home, and if we didn't like it then my friend can return it after 2 days. Obviously this sounded very odd - I didn't even think they meant what they said. Then a 3rd guy (probably the 2nd guy's manager came in). I had a phone call I had to take so I had to get up and move slightly away but I could still see/hear was what going on. This guy started insisting (a little rudely I thought) that this is a great deal and he should buy it right that day. He said the car wouldn't be there the next day as it was such a good car and such a great price. In fact, he also used some Hindi sentences seeing that my friend and I were Indian (the 3rd guy looked like he was from India or Pakistan). Sadly my friend could barely understand Hindi (I don't understand it either) so we don't really know what he said. At that point the 3rd guy got more rude and said my friend was lying - that he didn't plan to buy the car and that's why he asked for 5 days. My friend a

      L Offline
      L Offline
      Lost User
      wrote on last edited by
      #2

      Testosterone.

      Visit http://www.notreadytogiveup.com/[^] and do something special today.

      N 1 Reply Last reply
      0
      • L Lost User

        Testosterone.

        Visit http://www.notreadytogiveup.com/[^] and do something special today.

        N Offline
        N Offline
        Nish Nishant
        wrote on last edited by
        #3

        Trollslayer wrote:

        Testosterone.

        Who? My friend? I thought he reacted rather gently the way they talked to him. He's a nice laid-back guy who never really gets angry at anybody.

        Regards, Nish


        Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
        My latest book : C++/CLI in Action / Amazon.com link

        C L 2 Replies Last reply
        0
        • N Nish Nishant

          A friend and I went to an authorized Hyundai used-car dealer yesterday as he's looking to buy a car. He was interested in an Elantra (2004) and he asked for the price. The salesman said it was 12,000. My friend (who's new to the country) said he was looking for something cheaper (around 8K or so). Then this guy went in, got the keys and insisted that we drive the car. He said if we did that he will see if he can drop the price. So we took a 5 minute test drive, and while the car ran okay, there were some odd noises throughout the ride. Then the guy took us inside and after a few minutes of going inside came back with a weird price (9457 or 9387 or some such hard to remember number). He said he would give that price if my friend purchased it right then. My friend replied that the price was still high and even if it wasn't he wasn't going to commit to anything right then. He said he'd need 4-5 days to think about it. So I asked them to give him a price that'd be valid for the entire week. Then another guy (the first guy's manager) came in and both of them again tried to push my friend to buying it right away. They said if he agreed to that, they'd further reduce the price - but would tell the price only if he agreed to buy it right away (how they expected him to commit to an as-yet unknown price is beyond me). The 2nd guy said this was a trade-in and they never tried to make money off trade-ins and so this is a great bargain etc. After my friend (who was quite uncomfortable by now as was I) insisted he can't buy it right then, they said we could buy it then, drive it home, and if we didn't like it then my friend can return it after 2 days. Obviously this sounded very odd - I didn't even think they meant what they said. Then a 3rd guy (probably the 2nd guy's manager came in). I had a phone call I had to take so I had to get up and move slightly away but I could still see/hear was what going on. This guy started insisting (a little rudely I thought) that this is a great deal and he should buy it right that day. He said the car wouldn't be there the next day as it was such a good car and such a great price. In fact, he also used some Hindi sentences seeing that my friend and I were Indian (the 3rd guy looked like he was from India or Pakistan). Sadly my friend could barely understand Hindi (I don't understand it either) so we don't really know what he said. At that point the 3rd guy got more rude and said my friend was lying - that he didn't plan to buy the car and that's why he asked for 5 days. My friend a

          M Offline
          M Offline
          martin_hughes
          wrote on last edited by
          #4

          You went to a used car dealer and were expecting something else? In my experience car dealers, in general, are just short of being complete crooks - they'll sell you any pup for twice its worth, offer any guarantee which will on investigation prove to be worthless and try to pressure you into a deal you do not want.

          Nishant Sivakumar wrote:

          At that point the 3rd guy got more rude and said my friend was lying

          At this point your friend should have told all three of them to f£$% off. There is a lesson here, however: do your research before going into a dealership - it's the only protection you have against these snakes - and do not buckle under the pressure of their sales "strategies".

          ***The collected future Mrs. Martin Hughes***

          N H P 3 Replies Last reply
          0
          • M martin_hughes

            You went to a used car dealer and were expecting something else? In my experience car dealers, in general, are just short of being complete crooks - they'll sell you any pup for twice its worth, offer any guarantee which will on investigation prove to be worthless and try to pressure you into a deal you do not want.

            Nishant Sivakumar wrote:

            At that point the 3rd guy got more rude and said my friend was lying

            At this point your friend should have told all three of them to f£$% off. There is a lesson here, however: do your research before going into a dealership - it's the only protection you have against these snakes - and do not buckle under the pressure of their sales "strategies".

            ***The collected future Mrs. Martin Hughes***

            N Offline
            N Offline
            Nish Nishant
            wrote on last edited by
            #5

            martin_hughes wrote:

            You went to a used car dealer and were expecting something else?

            These guys are authorized Honda and Hyundai dealers, and used-cars is just a side for them. I think they do the used-cars to sell off their trade-ins from new car sales.

            martin_hughes wrote:

            In my experience car dealers, in general, are just short of being complete crooks

            I have read this before, but yesterday's incident was live confirmation of whatever I've ever heard said about car dealers.

            martin_hughes wrote:

            There is a lesson here, however: do your research before going into a dealership - it's the only protection you have against these snakes - and do not buckle under the pressure of their sales "strategies".

            Yeah, we didn't have a car or year in mind - that was the mistake. I don't think we'll ever do this again in the near future, but next time I'll have a list of models/year with their expected prices.

            Regards, Nish


            Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
            My latest book : C++/CLI in Action / Amazon.com link

            B L L 3 Replies Last reply
            0
            • M martin_hughes

              You went to a used car dealer and were expecting something else? In my experience car dealers, in general, are just short of being complete crooks - they'll sell you any pup for twice its worth, offer any guarantee which will on investigation prove to be worthless and try to pressure you into a deal you do not want.

              Nishant Sivakumar wrote:

              At that point the 3rd guy got more rude and said my friend was lying

              At this point your friend should have told all three of them to f£$% off. There is a lesson here, however: do your research before going into a dealership - it's the only protection you have against these snakes - and do not buckle under the pressure of their sales "strategies".

              ***The collected future Mrs. Martin Hughes***

              H Offline
              H Offline
              Hamed Musavi
              wrote on last edited by
              #6

              martin_hughes wrote:

              : do your research before going into a dealership

              And if you don't have time or a good memory to remember a lot of products and their prices, take a mobile that is able to connect to internet, google the exact product, many times first answer is a reasonable price. If not then ebay, amazon, etc.

              // "In the end it's a little boy expressing himself." Yanni while (I_am_alive)
              {
                  cout<<"I love to do more than just programming.";
              }

              1 Reply Last reply
              0
              • M martin_hughes

                You went to a used car dealer and were expecting something else? In my experience car dealers, in general, are just short of being complete crooks - they'll sell you any pup for twice its worth, offer any guarantee which will on investigation prove to be worthless and try to pressure you into a deal you do not want.

                Nishant Sivakumar wrote:

                At that point the 3rd guy got more rude and said my friend was lying

                At this point your friend should have told all three of them to f£$% off. There is a lesson here, however: do your research before going into a dealership - it's the only protection you have against these snakes - and do not buckle under the pressure of their sales "strategies".

                ***The collected future Mrs. Martin Hughes***

                P Offline
                P Offline
                Paul Conrad
                wrote on last edited by
                #7

                martin_hughes wrote:

                do your research before going into a dealership

                That is exactly what I did the other day buying our new car. Walked into the dealership armed with prices I researched and the Kelley Blue Book price of the dealer invoice price for the car. I flat out told them what I was willing to pay ( told them about $150 less than my target payment ), when they were about $200 over my target payment, I started to leave and the salesman's finance guy started freaking out and wanted to really work the deal out. He ended up selling me the car for about $50/month less than what I was willing to pay, and plus I got a deal for $2.99/gallon gas card from Jeep good until 2011 (southern California is still pretty much in the $4.50/gallon neighborhood). Both of these guys took the bait and I walked out with a really good deal. ;P to those sales jerks :rolleyes:

                "The clue train passed his station without stopping." - John Simmons / outlaw programmer "Real programmers just throw a bunch of 1s and 0s at the computer to see what sticks" - Pete O'Hanlon

                1 Reply Last reply
                0
                • N Nish Nishant

                  A friend and I went to an authorized Hyundai used-car dealer yesterday as he's looking to buy a car. He was interested in an Elantra (2004) and he asked for the price. The salesman said it was 12,000. My friend (who's new to the country) said he was looking for something cheaper (around 8K or so). Then this guy went in, got the keys and insisted that we drive the car. He said if we did that he will see if he can drop the price. So we took a 5 minute test drive, and while the car ran okay, there were some odd noises throughout the ride. Then the guy took us inside and after a few minutes of going inside came back with a weird price (9457 or 9387 or some such hard to remember number). He said he would give that price if my friend purchased it right then. My friend replied that the price was still high and even if it wasn't he wasn't going to commit to anything right then. He said he'd need 4-5 days to think about it. So I asked them to give him a price that'd be valid for the entire week. Then another guy (the first guy's manager) came in and both of them again tried to push my friend to buying it right away. They said if he agreed to that, they'd further reduce the price - but would tell the price only if he agreed to buy it right away (how they expected him to commit to an as-yet unknown price is beyond me). The 2nd guy said this was a trade-in and they never tried to make money off trade-ins and so this is a great bargain etc. After my friend (who was quite uncomfortable by now as was I) insisted he can't buy it right then, they said we could buy it then, drive it home, and if we didn't like it then my friend can return it after 2 days. Obviously this sounded very odd - I didn't even think they meant what they said. Then a 3rd guy (probably the 2nd guy's manager came in). I had a phone call I had to take so I had to get up and move slightly away but I could still see/hear was what going on. This guy started insisting (a little rudely I thought) that this is a great deal and he should buy it right that day. He said the car wouldn't be there the next day as it was such a good car and such a great price. In fact, he also used some Hindi sentences seeing that my friend and I were Indian (the 3rd guy looked like he was from India or Pakistan). Sadly my friend could barely understand Hindi (I don't understand it either) so we don't really know what he said. At that point the 3rd guy got more rude and said my friend was lying - that he didn't plan to buy the car and that's why he asked for 5 days. My friend a

                  R Offline
                  R Offline
                  Rama Krishna Vavilala
                  wrote on last edited by
                  #8

                  These are all the tricks which dealers play. It is very common trick played on inexperienced car buyers. Actually, there is an official name for the 3rd guy: "Pusher" or something like that.

                  Nishant Sivakumar wrote:

                  What beats me is why the 3rd guy ruined a potential sale

                  In sales of used cars the margins can potentially be very high and the whole purpose is to wear the customers down. If the customers appear gullible which may very well have been the case with you and your friend, then the salesman try to to extract as much money as they could. Sometimes some people end up paying more than the price of a new car. The best place to buy a used car from a dealer is carmax. Though they are not saints either. Though I don't recommend buying from dealers as one has to pay salestax in that case.

                  This has been discussed, again and again and again and always we (the denizens of the CP lounge) have come to the conclusion that their method of rating is pure, untouched, unadulterated, genuine, verifiable, refined trash. MIM on TIOBE

                  P 1 Reply Last reply
                  0
                  • R Rama Krishna Vavilala

                    These are all the tricks which dealers play. It is very common trick played on inexperienced car buyers. Actually, there is an official name for the 3rd guy: "Pusher" or something like that.

                    Nishant Sivakumar wrote:

                    What beats me is why the 3rd guy ruined a potential sale

                    In sales of used cars the margins can potentially be very high and the whole purpose is to wear the customers down. If the customers appear gullible which may very well have been the case with you and your friend, then the salesman try to to extract as much money as they could. Sometimes some people end up paying more than the price of a new car. The best place to buy a used car from a dealer is carmax. Though they are not saints either. Though I don't recommend buying from dealers as one has to pay salestax in that case.

                    This has been discussed, again and again and again and always we (the denizens of the CP lounge) have come to the conclusion that their method of rating is pure, untouched, unadulterated, genuine, verifiable, refined trash. MIM on TIOBE

                    P Offline
                    P Offline
                    Paul Conrad
                    wrote on last edited by
                    #9

                    Rama Krishna Vavilala wrote:

                    an official name for the 3rd guy: "Pusher"

                    I think that is so. My wife works for a dealership in their service department and most of the sales people are really pushy anyways. Even some people she works with are real snakes. She had a customer come in the other day, whose car did not need an oil change, and the guy pushed the customer into doing an oil change. The car's computer said there was still 70% left of the oil life. That would be like someone saying, "Your 320gb is 30% full, you HAVE to upgrade to a 750gb hard drive RIGHT NOW!!!!"

                    "The clue train passed his station without stopping." - John Simmons / outlaw programmer "Real programmers just throw a bunch of 1s and 0s at the computer to see what sticks" - Pete O'Hanlon

                    1 Reply Last reply
                    0
                    • N Nish Nishant

                      martin_hughes wrote:

                      You went to a used car dealer and were expecting something else?

                      These guys are authorized Honda and Hyundai dealers, and used-cars is just a side for them. I think they do the used-cars to sell off their trade-ins from new car sales.

                      martin_hughes wrote:

                      In my experience car dealers, in general, are just short of being complete crooks

                      I have read this before, but yesterday's incident was live confirmation of whatever I've ever heard said about car dealers.

                      martin_hughes wrote:

                      There is a lesson here, however: do your research before going into a dealership - it's the only protection you have against these snakes - and do not buckle under the pressure of their sales "strategies".

                      Yeah, we didn't have a car or year in mind - that was the mistake. I don't think we'll ever do this again in the near future, but next time I'll have a list of models/year with their expected prices.

                      Regards, Nish


                      Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                      My latest book : C++/CLI in Action / Amazon.com link

                      B Offline
                      B Offline
                      Brady Kelly
                      wrote on last edited by
                      #10

                      Nishant Sivakumar wrote:

                      These guys are authorized Honda and Hyundai dealers

                      I would raise an issue with the franchising office for Honda and or Hyundai. Anything to give the salesman a pain in the groin.

                      1 Reply Last reply
                      0
                      • N Nish Nishant

                        A friend and I went to an authorized Hyundai used-car dealer yesterday as he's looking to buy a car. He was interested in an Elantra (2004) and he asked for the price. The salesman said it was 12,000. My friend (who's new to the country) said he was looking for something cheaper (around 8K or so). Then this guy went in, got the keys and insisted that we drive the car. He said if we did that he will see if he can drop the price. So we took a 5 minute test drive, and while the car ran okay, there were some odd noises throughout the ride. Then the guy took us inside and after a few minutes of going inside came back with a weird price (9457 or 9387 or some such hard to remember number). He said he would give that price if my friend purchased it right then. My friend replied that the price was still high and even if it wasn't he wasn't going to commit to anything right then. He said he'd need 4-5 days to think about it. So I asked them to give him a price that'd be valid for the entire week. Then another guy (the first guy's manager) came in and both of them again tried to push my friend to buying it right away. They said if he agreed to that, they'd further reduce the price - but would tell the price only if he agreed to buy it right away (how they expected him to commit to an as-yet unknown price is beyond me). The 2nd guy said this was a trade-in and they never tried to make money off trade-ins and so this is a great bargain etc. After my friend (who was quite uncomfortable by now as was I) insisted he can't buy it right then, they said we could buy it then, drive it home, and if we didn't like it then my friend can return it after 2 days. Obviously this sounded very odd - I didn't even think they meant what they said. Then a 3rd guy (probably the 2nd guy's manager came in). I had a phone call I had to take so I had to get up and move slightly away but I could still see/hear was what going on. This guy started insisting (a little rudely I thought) that this is a great deal and he should buy it right that day. He said the car wouldn't be there the next day as it was such a good car and such a great price. In fact, he also used some Hindi sentences seeing that my friend and I were Indian (the 3rd guy looked like he was from India or Pakistan). Sadly my friend could barely understand Hindi (I don't understand it either) so we don't really know what he said. At that point the 3rd guy got more rude and said my friend was lying - that he didn't plan to buy the car and that's why he asked for 5 days. My friend a

                        J Offline
                        J Offline
                        Jerry Hammond
                        wrote on last edited by
                        #11

                        It's the art of the sale. The trick is to get you (or your friend in this case) to sell the salesperson on the deal. If you go back and review each step in this process you'll see that that was what each succesive salesperson was trying to accomplish. If by the 3rd guy your friend didn't 'flip', then he was not going to buy that car and was only window shopping.

                        “If we are all in agreement on the decision - then I propose we postpone further discussion of this matter until our next meeting to give ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about.”-Alfred P. Sloan

                        1 Reply Last reply
                        0
                        • N Nish Nishant

                          Trollslayer wrote:

                          Testosterone.

                          Who? My friend? I thought he reacted rather gently the way they talked to him. He's a nice laid-back guy who never really gets angry at anybody.

                          Regards, Nish


                          Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                          My latest book : C++/CLI in Action / Amazon.com link

                          C Offline
                          C Offline
                          Colin Angus Mackay
                          wrote on last edited by
                          #12

                          I think she is referring to the crazy nutters in the car dealership. I've found it quite difficult to buy a car from someone what I actually liked. The last car I bought I travelled 200 miles to a dealership because I couldn't find any local dealerships that would sell me the car at the price that I wanted.

                          Recent blog posts: * Introduction to LINQ to XML (Part 1) - (Part 2) - (part 3) My website | Blog

                          D M 2 Replies Last reply
                          0
                          • C Colin Angus Mackay

                            I think she is referring to the crazy nutters in the car dealership. I've found it quite difficult to buy a car from someone what I actually liked. The last car I bought I travelled 200 miles to a dealership because I couldn't find any local dealerships that would sell me the car at the price that I wanted.

                            Recent blog posts: * Introduction to LINQ to XML (Part 1) - (Part 2) - (part 3) My website | Blog

                            D Offline
                            D Offline
                            Dirk Higbee
                            wrote on last edited by
                            #13

                            Colin Angus Mackay wrote:

                            I travelled 200 miles

                            There is a dealer named Dave Smith in Kellogg, Idaho and people drive from all over the U.S. to buy his cars. It's funny, you can't ever seem to find a good car near where you live, but if you drive anything over 100 miles the options seem to get better.

                            "Pigs don't know pigs stink."

                            M 1 Reply Last reply
                            0
                            • N Nish Nishant

                              A friend and I went to an authorized Hyundai used-car dealer yesterday as he's looking to buy a car. He was interested in an Elantra (2004) and he asked for the price. The salesman said it was 12,000. My friend (who's new to the country) said he was looking for something cheaper (around 8K or so). Then this guy went in, got the keys and insisted that we drive the car. He said if we did that he will see if he can drop the price. So we took a 5 minute test drive, and while the car ran okay, there were some odd noises throughout the ride. Then the guy took us inside and after a few minutes of going inside came back with a weird price (9457 or 9387 or some such hard to remember number). He said he would give that price if my friend purchased it right then. My friend replied that the price was still high and even if it wasn't he wasn't going to commit to anything right then. He said he'd need 4-5 days to think about it. So I asked them to give him a price that'd be valid for the entire week. Then another guy (the first guy's manager) came in and both of them again tried to push my friend to buying it right away. They said if he agreed to that, they'd further reduce the price - but would tell the price only if he agreed to buy it right away (how they expected him to commit to an as-yet unknown price is beyond me). The 2nd guy said this was a trade-in and they never tried to make money off trade-ins and so this is a great bargain etc. After my friend (who was quite uncomfortable by now as was I) insisted he can't buy it right then, they said we could buy it then, drive it home, and if we didn't like it then my friend can return it after 2 days. Obviously this sounded very odd - I didn't even think they meant what they said. Then a 3rd guy (probably the 2nd guy's manager came in). I had a phone call I had to take so I had to get up and move slightly away but I could still see/hear was what going on. This guy started insisting (a little rudely I thought) that this is a great deal and he should buy it right that day. He said the car wouldn't be there the next day as it was such a good car and such a great price. In fact, he also used some Hindi sentences seeing that my friend and I were Indian (the 3rd guy looked like he was from India or Pakistan). Sadly my friend could barely understand Hindi (I don't understand it either) so we don't really know what he said. At that point the 3rd guy got more rude and said my friend was lying - that he didn't plan to buy the car and that's why he asked for 5 days. My friend a

                              B Offline
                              B Offline
                              Bert delaVega
                              wrote on last edited by
                              #14

                              Sales tactics, just like anything else. The problem is that if you're buying a new car you have all the facts on your side. You're basically shopping price and dealers don't have the same type of hold on you. Used cars, however, are more of an impulse buy. On a new car you can just go to the next dealer and order what you want, not on a used one. They also know that the probability of you coming back is almost nil if you walk out the door. The one thing I've learned is to prepare for that bs. When they walk out of the room, they're giving you time to convince yourself and aren't talking to finance or the manager or getting approval on a "great deal". If you're with someone, don't talk out loud because they could be listening. They'll do the good cop/bad cop routine trying to gain trust. Some are just better at it.

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                              • N Nish Nishant

                                A friend and I went to an authorized Hyundai used-car dealer yesterday as he's looking to buy a car. He was interested in an Elantra (2004) and he asked for the price. The salesman said it was 12,000. My friend (who's new to the country) said he was looking for something cheaper (around 8K or so). Then this guy went in, got the keys and insisted that we drive the car. He said if we did that he will see if he can drop the price. So we took a 5 minute test drive, and while the car ran okay, there were some odd noises throughout the ride. Then the guy took us inside and after a few minutes of going inside came back with a weird price (9457 or 9387 or some such hard to remember number). He said he would give that price if my friend purchased it right then. My friend replied that the price was still high and even if it wasn't he wasn't going to commit to anything right then. He said he'd need 4-5 days to think about it. So I asked them to give him a price that'd be valid for the entire week. Then another guy (the first guy's manager) came in and both of them again tried to push my friend to buying it right away. They said if he agreed to that, they'd further reduce the price - but would tell the price only if he agreed to buy it right away (how they expected him to commit to an as-yet unknown price is beyond me). The 2nd guy said this was a trade-in and they never tried to make money off trade-ins and so this is a great bargain etc. After my friend (who was quite uncomfortable by now as was I) insisted he can't buy it right then, they said we could buy it then, drive it home, and if we didn't like it then my friend can return it after 2 days. Obviously this sounded very odd - I didn't even think they meant what they said. Then a 3rd guy (probably the 2nd guy's manager came in). I had a phone call I had to take so I had to get up and move slightly away but I could still see/hear was what going on. This guy started insisting (a little rudely I thought) that this is a great deal and he should buy it right that day. He said the car wouldn't be there the next day as it was such a good car and such a great price. In fact, he also used some Hindi sentences seeing that my friend and I were Indian (the 3rd guy looked like he was from India or Pakistan). Sadly my friend could barely understand Hindi (I don't understand it either) so we don't really know what he said. At that point the 3rd guy got more rude and said my friend was lying - that he didn't plan to buy the car and that's why he asked for 5 days. My friend a

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                                Chris Maunder
                                wrote on last edited by
                                #15

                                Read Confessions of a Car Salesman[^]

                                cheers, Chris Maunder

                                CodeProject.com : C++ MVP

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                                • C Chris Maunder

                                  Read Confessions of a Car Salesman[^]

                                  cheers, Chris Maunder

                                  CodeProject.com : C++ MVP

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                                  Paul Conrad
                                  wrote on last edited by
                                  #16

                                  Good read. My aunt tried giving it a try as a saleswoman at Toyota and from what I heard from her, I can totally agree with the article.

                                  "The clue train passed his station without stopping." - John Simmons / outlaw programmer "Real programmers just throw a bunch of 1s and 0s at the computer to see what sticks" - Pete O'Hanlon

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                                  • N Nish Nishant

                                    Trollslayer wrote:

                                    Testosterone.

                                    Who? My friend? I thought he reacted rather gently the way they talked to him. He's a nice laid-back guy who never really gets angry at anybody.

                                    Regards, Nish


                                    Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                                    My latest book : C++/CLI in Action / Amazon.com link

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                                    Lost User
                                    wrote on last edited by
                                    #17

                                    No, the salesmen. You both did the best thing by walking away.

                                    Visit http://www.notreadytogiveup.com/[^] and do something special today.

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                                    • N Nish Nishant

                                      martin_hughes wrote:

                                      You went to a used car dealer and were expecting something else?

                                      These guys are authorized Honda and Hyundai dealers, and used-cars is just a side for them. I think they do the used-cars to sell off their trade-ins from new car sales.

                                      martin_hughes wrote:

                                      In my experience car dealers, in general, are just short of being complete crooks

                                      I have read this before, but yesterday's incident was live confirmation of whatever I've ever heard said about car dealers.

                                      martin_hughes wrote:

                                      There is a lesson here, however: do your research before going into a dealership - it's the only protection you have against these snakes - and do not buckle under the pressure of their sales "strategies".

                                      Yeah, we didn't have a car or year in mind - that was the mistake. I don't think we'll ever do this again in the near future, but next time I'll have a list of models/year with their expected prices.

                                      Regards, Nish


                                      Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                                      My latest book : C++/CLI in Action / Amazon.com link

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                                      Lost User
                                      wrote on last edited by
                                      #18

                                      Look at it this way, you both got away OK and are preparing for the next err... 'encounter'. Better luck next time. Elaine :rose:

                                      Visit http://www.notreadytogiveup.com/[^] and do something special today.

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                                      • N Nish Nishant

                                        martin_hughes wrote:

                                        You went to a used car dealer and were expecting something else?

                                        These guys are authorized Honda and Hyundai dealers, and used-cars is just a side for them. I think they do the used-cars to sell off their trade-ins from new car sales.

                                        martin_hughes wrote:

                                        In my experience car dealers, in general, are just short of being complete crooks

                                        I have read this before, but yesterday's incident was live confirmation of whatever I've ever heard said about car dealers.

                                        martin_hughes wrote:

                                        There is a lesson here, however: do your research before going into a dealership - it's the only protection you have against these snakes - and do not buckle under the pressure of their sales "strategies".

                                        Yeah, we didn't have a car or year in mind - that was the mistake. I don't think we'll ever do this again in the near future, but next time I'll have a list of models/year with their expected prices.

                                        Regards, Nish


                                        Nish’s thoughts on MFC, C++/CLI and .NET (my blog)
                                        My latest book : C++/CLI in Action / Amazon.com link

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                                        Leslie Sanford
                                        wrote on last edited by
                                        #19

                                        Nishant Sivakumar wrote:

                                        Yeah, we didn't have a car or year in mind - that was the mistake. I don't think we'll ever do this again in the near future, but next time I'll have a list of models/year with their expected prices.

                                        One thing I've done is visit the dealership on Sunday when they're closed. Then you can browse around to see what they have to sell without being bothered. When you find something you like, go home and do some research, then go back when they're open prepared.

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                                        • C Chris Maunder

                                          Read Confessions of a Car Salesman[^]

                                          cheers, Chris Maunder

                                          CodeProject.com : C++ MVP

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                                          Bert delaVega
                                          wrote on last edited by
                                          #20

                                          Long read but insightful and worth the time. Thanks.

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