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Best Contact Us Page in the World

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  • F ftw melvin

    I was just writing a 'contact us' page and I was thinking how dull it was looking, so I was wondering if any knew of a nice looking 'contact us' page that I could use as *ahem* inspiration? This isn't a coding query. Thanks

    "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

    C Offline
    C Offline
    chaiguy1337
    wrote on last edited by
    #3

    Whatever you do, make it easy to find!! I hate burrowing through sites just to find a contact address. It really gives the impression the company doesn't want to hear from you, which is not a good impression to give. On that note, if you're interested in feedback and user opinions, and giving the impression you care about them, check out UserVoice[^]/. Here's a sample page I created for my upcoming OrangeNote program: http://orangenote.uservoice.com/[^] Logan

    “Time and space can be a bitch.” –Gushie, Quantum Leap {o,o}.oO(   Check out my blog!   ) |)””’)                piHole.org -”-”-

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    • F ftw melvin

      I was just writing a 'contact us' page and I was thinking how dull it was looking, so I was wondering if any knew of a nice looking 'contact us' page that I could use as *ahem* inspiration? This isn't a coding query. Thanks

      "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

      P Offline
      P Offline
      Perspx
      wrote on last edited by
      #4

      It depends what perspective you're looking at it from - from a corporate view you'll want to make the support team as difficult to reach as possible (or even use a wrong address?), however from a consumer point of view you'll want it to be as easy to find as possible.. Seems like a dilemma to me :confused: Regards, --Perspx

      "I've got my kids brainwashed: You don't use Google, and you don't use an iPod." - Steve Ballmer
      "Some people have told me they don't think a fat penguin really embodies the grace of Linux, which just tells me they have never seen an angry penguin charging at them in excess of 100mph." - Linus Torvalds

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      • F ftw melvin

        I was just writing a 'contact us' page and I was thinking how dull it was looking, so I was wondering if any knew of a nice looking 'contact us' page that I could use as *ahem* inspiration? This isn't a coding query. Thanks

        "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

        A Offline
        A Offline
        alex barylski
        wrote on last edited by
        #5

        I happen think my ownis pretty cool lookin' :P More a contact FORM than a page but still[^]

        I'm finding the only constant in software development is change it self.

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        • F ftw melvin

          I was just writing a 'contact us' page and I was thinking how dull it was looking, so I was wondering if any knew of a nice looking 'contact us' page that I could use as *ahem* inspiration? This isn't a coding query. Thanks

          "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

          V Offline
          V Offline
          Vasudevan Deepak Kumar
          wrote on last edited by
          #6

          [ftw]melvin wrote:

          if any knew of a nice looking 'contact us' page that I could use as *ahem* inspiration

          In which perspective are you looking at? 1) Beguile Fancy Designs, splashing colors all around? 2) Smartness to suggest users from KB based on the text entered?

          Vasudevan Deepak Kumar Personal Homepage
          Tech Gossips
          All the world's a stage, And all the men and women merely players. They have their exits and their entrances; And one man in his time plays many parts... --William Shakespeare

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          • K Kschuler

            Do you mean a contact us page that just displays info, or one for suggestions or problems? If it's for suggestions or problems... The other day I was looking for the contact us page at apple.com. It took me a while to find it, but it was pretty nice once I did. They have a nice setup with drop downs to select what productyou are contacting them for and why. It was very easy to use. Hope this helps.

            F Offline
            F Offline
            ftw melvin
            wrote on last edited by
            #7

            Thanks, I like the page of information approach and the FAQs - not strictly what I was after, but now that I've seen it I think that it will be useful. Cheers.

            "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

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            • C chaiguy1337

              Whatever you do, make it easy to find!! I hate burrowing through sites just to find a contact address. It really gives the impression the company doesn't want to hear from you, which is not a good impression to give. On that note, if you're interested in feedback and user opinions, and giving the impression you care about them, check out UserVoice[^]/. Here's a sample page I created for my upcoming OrangeNote program: http://orangenote.uservoice.com/[^] Logan

              “Time and space can be a bitch.” –Gushie, Quantum Leap {o,o}.oO(   Check out my blog!   ) |)””’)                piHole.org -”-”-

              F Offline
              F Offline
              ftw melvin
              wrote on last edited by
              #8

              I think that punters will generally check the top and bottom of the home page for contact us info - as long as it is in either place I think that's enough. Never seen UserVoice before - looks interesting as long as there is enough traffic. Good idea though.

              "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

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              • P Perspx

                It depends what perspective you're looking at it from - from a corporate view you'll want to make the support team as difficult to reach as possible (or even use a wrong address?), however from a consumer point of view you'll want it to be as easy to find as possible.. Seems like a dilemma to me :confused: Regards, --Perspx

                "I've got my kids brainwashed: You don't use Google, and you don't use an iPod." - Steve Ballmer
                "Some people have told me they don't think a fat penguin really embodies the grace of Linux, which just tells me they have never seen an angry penguin charging at them in excess of 100mph." - Linus Torvalds

                F Offline
                F Offline
                ftw melvin
                wrote on last edited by
                #9

                LOL. I'd like contact us to be found I think - so I'll place it in the footer of every page.

                "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

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                • F ftw melvin

                  I think that punters will generally check the top and bottom of the home page for contact us info - as long as it is in either place I think that's enough. Never seen UserVoice before - looks interesting as long as there is enough traffic. Good idea though.

                  "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

                  C Offline
                  C Offline
                  chaiguy1337
                  wrote on last edited by
                  #10

                  My point was as long as it's on the homepage and not buried under countless other quasi-related pages like home->support->technical help->issues->where to get help->contact->faq->last resort->email :)

                  “Time and space can be a bitch.” –Gushie, Quantum Leap {o,o}.oO(   Check out my blog!   ) |)””’)                piHole.org -”-”-

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                  • A alex barylski

                    I happen think my ownis pretty cool lookin' :P More a contact FORM than a page but still[^]

                    I'm finding the only constant in software development is change it self.

                    F Offline
                    F Offline
                    ftw melvin
                    wrote on last edited by
                    #11

                    Nice and subtle, did the like the free consultation graphic touch - that is what catches the quick scan. Thanks.

                    "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

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                    • V Vasudevan Deepak Kumar

                      [ftw]melvin wrote:

                      if any knew of a nice looking 'contact us' page that I could use as *ahem* inspiration

                      In which perspective are you looking at? 1) Beguile Fancy Designs, splashing colors all around? 2) Smartness to suggest users from KB based on the text entered?

                      Vasudevan Deepak Kumar Personal Homepage
                      Tech Gossips
                      All the world's a stage, And all the men and women merely players. They have their exits and their entrances; And one man in his time plays many parts... --William Shakespeare

                      F Offline
                      F Offline
                      ftw melvin
                      wrote on last edited by
                      #12

                      I was just looking for inspiration. I guess that wordy and subtle rather than flashy and colourful - the apple one is a good start point. Thanks for taking the time.

                      "If you reward everyone, there will not be enough to go around, so you offer a reward to one in order to encourage everyone." Mei Yaochen in the 'Doing Battle' section of Sun Tzu's: Art of War. .

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